Trusted Agent profile · London
★★★★★
861 reviews across 1 platform
372/374 Garratt Lane, London, SW18 4ES
Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI'm currently working with Kelly Sims from Jacksons Earlsfield to buy my 1st property and have found them to be very helpful at every step of the way.
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe can't say enough great things about Joe, Will and Sophie. They were endlessly patient, polite and did everything in their power to help speed up our move. I will tell any friends in Earlsfield looking to move to speak to lovely Joe and his brilliant team.
Dear Simon, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe switched agents to use Jackson after a very disappointing experience with another local agent and at a point when we were under considerable pressure to try and maintain our position in a chain. Joe and Davina provided an exceptional service from start to finish, responding quickly both in terms of launching our flat to market, getting credible buyers round to the property, providing honest, realistic advice and ensuring that bids were deliverable and finance backed. They expertly handled all parties involved in the transaction and worked seamlessly with our lawyer. We couldn't have been happier and only wish we had used Jacksons from the outset!
5/5
GoogleIt was my first time renting and Kerry done a fab job of keeping me in the loop of what was going on and how the process works, she was great! We found a brilliant property and can’t wait to move in! Thank you Jacksons!
Dear Florence, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleAaron Lord did a fantastic job in securing us a move to our new flat. Couldn’t have asked for any more help and support from him !
Dear Sam, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a great experience with Jacksons Earlsfield, David has answered all my questions in a quick and efficient manner. Would recommend.
Dear Becky, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJackson have done an excellent job of managing my property, I would like to highlight Komail for his excellent work. He has been organised, reliable and proactive in dealing with any issues. All in all very professional and reassuring.
Dear Dom, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleJackson’s have helped us with a few tenancies now and are real experts in this area. They are always realistic in terms of the market conditions and they found us great tenants each time.
Dear Jacky, Thank you for taking the time to leave a review regarding your experience with our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have been the landlord of an apartment in Earlsfield for a number of years. The last year Jacksons have been the rental agents, Ana and Marta have been very efficient agents I could not have wished for more professional and experienced people looking after my property. They have been sympathetic while firm with the tenants and have answered any questions that I had punctually and clearly. I would recommend Jacksons to any landlords
5/5
GoogleLauren couldn't have been more brilliant - super helpful, really friendly and always happy to answer any questions/guide us through the process. Thank you so much!
Dear Julia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe've just recently found a property to rent and Ffion has made everything so easy for us. Everything done in a timely and professional fashion. If you're looking for a great real estate agent, ask for Ffion Jones.
Dear Te Hotumanawa Nga Morehu Elkington, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat overall experience, we only had a couple of issues regarding the electricity and gas bills because of some minor miscommunication, but apart from that everything has been great so far. Highly recommended!
Dear Michael We are thrilled to hear that you are pleased with the service you have received from our Earlsfield office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur agent, Lauren, was incredibly helpful throughout the process of signing our house. In particular, I was very impressed with how quickly Lauren would respond to any queries I had, even during weekends.
Dear Seb, thank you for your 5* review. We are pleased to read that you have had a great experience with our Earlsfield office and hope we can assist you again in the future. Kind Regards Sarah Tranter Customer Relations Team
5/5
GoogleAna and Marta have been fantastic in getting things sorted quickly and easily. Communication has been quick with the landlord. And whenever maintenance is required the handymen are booked in right away. Friendly to talk to and always happy to help.
Dear Mike, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat company. Attention to detail was fantastic from Lauren she is a credit to the company and hope to deal with Jacksons in the future
Dear Ben, Thank you for your kind comments regarding Lauren and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleJacksons Earlsfield Estate Agents were always friendly, polite and managed to sell our property under difficult circumstances. What made it all possible was Caspian. Without his help, it would not have happened.
Dear James, Thank you for your kind words regarding our Earlsfield office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleI have been dealing with Emily Richards. She is helpful, friendly and efficient. She is young and enthusiastic and I’m sure will go far. She works hard and I highly recommend her.
Dear Jacqueline, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have frequently looked to Jacksons for new properties. In particular, Sophie at Jacksons in Earlsfield has worked tirelessly to find a new home for me, knows exactly what I’m after and always offers excellent advice on how to proceed with offers.
Dear Petes, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
4/5
GoogleThe entire letting process was completed very quickly. A lot of viewings were arranged and managed with a successful tenancy as an outcome. The staff were always helpful, polite and friendly.
Dear Amanda. Your comments are much appreciated by the Earlsfield team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleKelly, Lana, Jack and Jodie all gave us excellent service when renting our new property through Jackson's. They were prompt, communicative and friendly. Possibly the smoothest move I've experienced so far
Dear Philip. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleUnlike most agents Jacksons made me feel at ease when i was looking for a flat to rent. Kerry in particular was extremely helpful and found me the perfect property within a week! All I can say is thank you :)
Dear Andrew, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleKomail from the Earlsfield office was incredibly helpful during our property search. He went above what was expected and made us feel like he was always looking out for us! Thanks for all your help Komail, was really appreciated.
Dear Nic, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe only viewed 3 properties with Jacksons, and ended up buying one of them. They were very professional, helpful & friendly from the first viewing of the property right the way through to completion a couple of months later.
Dear Russell, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat support from the team a Jackson’s in successfully selling my flat in Earlsfield. They provided regular updates on viewings and were effective in helping us to close the deal once offer accepted. Wouldn’t hesitate to use them again.
Dear Cerys, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
