Trusted Agent profile · London

Jacksons Estate Agents Earlsfield reviews in London

★★★★★ Excellent

861 reviews across 1 platform

372/374 Garratt Lane, London, SW18 4ES

Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

861

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Lauren did a wonderful job helping us find new home. She always helped us with good advice and responded quickly to the emails. It is such a pleasure to work with her, would definitely recommend Jacksons for your estate agent.

Roksana · 27 November 2022

Agent replied · 27 November 2023

Dear Roksana, Thank you for sharing your kind words about Lauren. Your comments are much appreciated by the Earlsfield team. We wish you all the best going forward. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I thought renting would be difficult and stressful however, James made it as smooth as possible. He was friendly, polite and very informative. He listened to everything we wanted and made it a completely stress free process. Would definitely recommend Jacksons!

Amy · 28 November 2018

5/5

Google

Jamie Nash has been very attentive and helpful with all property management queries and issues. Always prompt to reply via email which is helpful if you work 9-5 and struggle to take calls over the phone throughout the day.

Dan · 28 November 2019

5/5

Google

David has been great during our property search, sends houses that are right on our spec and always very attentive to our questions.

Sarah · 27 November 2022

5/5

Google

Good evening. My experience with Jacksons was 5 star. Very friendly approachable staff. Very polite in every meeting. One staff member went above and beyond Lauren Green. Would defaintly be telling everyone to use you in the near future.

Arthur · 27 November 2022

Agent replied · 27 November 2023

Dear Arthur,Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Earlsfield office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We've rented our new place with Renee's assistance and she was very helpful and available throughout the whole process. Proactively calling to check if everything is going smoothly with the landlord, quick to answer all our questions, she made the moving process a lot easier. Totally recommend her and the agency.

Viviana · 27 November 2020

Agent replied · 27 November 2023

Dear Viviana, Thank you for your kind words regarding our Earlsfield office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We sold and purchased through Jacksons in Tooting and Earlsfield and were very happy with the service they gave us. They were professional and communicative throughout the process. A particular thanks to Joseph and Debbie for their help. Would recommend.

Matthew · 28 November 2018

5/5

Google

We just rented a flat via Jackson and I have to we are quite pleased with their service. Much better experience with other agencies before. I would like to say a big thank you for Ann who was very professional and sorted out the issues in no time and kept us on the loop.

P · 28 November 2019

Agent replied · 27 November 2023

Dear P B, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

4/5

Google

I've let my properties through Jacksons for almost 30 years and have found their advice knowledgable, the customer service friendly and most importantly they are efficient. It helps having one point of contact over the years - Jessie.

Christine · 27 November 2022

Agent replied · 27 November 2023

Dear Christine, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Having been both a tenant & buyer through Jacksons, I have always been impressed with the responsive nature of the staff. They made the purchase process smooth and helped to manage the final parts of the process which became tricky. Overall I would highly recommend using them in the future & have not hesitation in doing so.

Ed · 28 November 2017

Agent replied · 27 November 2023

Dear Ed, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Jerome at Jackson’s has helped us every step of the way throughout our search for new tenants for our property. Polite, organised and very helpful. A great asset to your business. James

James · 31 May 2023

Agent replied · 27 November 2023

Dear James, Thank you for taking the time to leave a lovely review regarding Jerome. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Just sold my flat and dealt with Joe and Davina, who were both brilliant. Joe I had dealt with a few years ago and he made me feel very special and made the whole process very east. Thanks all and well done.

Michelle · 29 November 2015

5/5

Google

Jack at Jackson’s recently found tenants for our flat in Earlsfield. He is a real pleasure to work with, professional, knowledgable and thorough. I would highly recommend.

Sarah · 28 September 2023

Agent replied · 27 November 2023

Dear Sarah, Thank you for your kind comments regarding Jack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We had a really good experience looking at properties with Sophie for Jacksons in Earlsfield. She organised for us to see 5 properties over a few hours, had a good knowledge of the properties and gave us lots of honest advice on the area and types of places for sale. Thanks a lot!

Leo · 28 November 2019

Agent replied · 27 November 2023

Dear Leo, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Sam Farnan Customer Relations Team

5/5

Google

We could not speak higher of Jackson’s, especially of Sophie, who was incredible throughout the whole experience. She was always available, extremely helpful and continuously made us feel reassured and calm during what can sometimes be stressful. A further mention to Shahbaz, who was also absolutely fantastic! We can’t recommend this company enough!

Fiona · 28 November 2019

Agent replied · 27 November 2023

Dear Fiona, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I had a great experience with Jacksons! My property search was handled by Lauren and supported by Jack - they were both friendly, communicative and very helpful! Found the perfect house very quickly and would definitely recommend Jacksons Earlsfield for those looking to rent.

Jecentha · 27 November 2021

Agent replied · 27 November 2023

Dear Jecentha, what a lovely review you have given regarding our Earlsfield office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had the great fortune of having Alin Andronic manage my letting process. Was extremely helpful in sorting out a few minor problems we had with referencing. An extremely professional and polite representative of the company. Would recommend contacting him personally for any query as you will certainly receive a 5* service.

Cameron · 28 November 2019

Agent replied · 27 November 2023

Dear Cameron, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I found the service offered by Raymond at Jackson’s to be really helpful and informative. I had lots of questions, about a future development, which he helped me to find the answers to. And he was very professional, reliable and responsive to requests for bookings/phone calls etc. Many thanks for your help.

Matilda · 28 November 2019

Agent replied · 27 November 2023

Dear Matilda, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

My partner and I had the easiest and most pleasant experience with Beth Glenister at Jacksons, Earlsfield. She kept us updated at every point and was really helpful at every stage. Would thoroughly recommend to anyone looking to rent in the SW18 area. We're so excited to move into our lovely new flat!!

Emily · 28 November 2018

Agent replied · 27 November 2023

Dear Emily, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have had an excellent experience with Jacksons Estate Agents so far. From viewings to signing for the property, everything has been completed with ease and professionalism. Our property manager Kerry, has been great at responding to emails and ensuring minor jobs were complete on the property, ready for our arrival.

Jess · 28 November 2019

Agent replied · 27 November 2023

Dear Jess, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

David Hearn, the Sales Consultant, there was extremely helpful and efficient from the offer throughout the conveyancing up to the post completion stage. Was very happy with a smooth and efficient transaction and I would consult them again for sale and purchase.

Yumin · 27 November 2021

Agent replied · 27 November 2023

Dear Yumin, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

4/5

Google

Not much internal communication when we first started our rental process but as soon as Jessie picked up our file it was a smooth and easy process. She was so helpful and proactive and is our go to and highly recommended her!

Madison · 27 November 2021

Agent replied · 27 November 2023

Dear Madison, we are pleased to see that you had a good experience with Jessie in our Earlsfield office. we wish you all of the best going forward. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

My partner and I just bought our first home in Earlsfield. Our consultant David Hearn and his colleagues were extremely useful. Always responsive and willing to go the extra mile to help us getting through the process of buying our new place. Will definitely use them again in the future.

Alejandro · 28 November 2019

Agent replied · 27 November 2023

Dear Alejandro, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lauren Green rented out our flat in August 2022. Her service was outstanding, professional and flawless achieving a very high rental value. We would have no hesitation in using Lauren and Jacksons again. Andrew

Andrew · 27 November 2022

Agent replied · 27 November 2023

Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

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Questions about Jacksons Estate Agents Earlsfield

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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