Trusted Agent profile · London

Jacksons Estate Agents Earlsfield reviews in London

★★★★★ Excellent

861 reviews across 1 platform

372/374 Garratt Lane, London, SW18 4ES

Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

861

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We have just bought a flat through Jacksons and found their service to be extremely impressive. Really easy to deal with, attentive to our requirements and very knowledgeable (even down to the boroughs planning framework). Jacksons you have an absolute star in Emily she’s made this process easy for us 👍PositiveResponsiveness, Professionalism

Alex · 27 August 2022

Agent replied · 27 November 2023

Dear Alex, thank you for your 5* review. We are pleased to see that you have had a great experience with Emily in our Earlsfield office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

We used Jacksons to buy our first property in Earlsfield. The whole process was very painless and straightforward. The agent (Caspian Oaklands) was amazing and managed to squeeze us in to see the flat when there was already a lot of interest. He was extremely knowledgeable and also very helpful without being pushy. I would highly recommend Jacksons.PositiveQuality, Professionalism

Lucinda · 27 August 2021

Agent replied · 27 November 2023

Dear Lucinda, Thank you for your kind words regarding Caspian and our Earlsfield office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great service and local knowledge. Working with David Hearn was excellent and made the process as pain-free as possible

Tom · 28 November 2018

Agent replied · 27 November 2023

Dear Tom, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Brilliant experience with Jacksons in the purchase of our first flat. Will did a fantastic job in the early stages showing us around and liaising with the vendors and was super helpful and responsive. After the offer was accepted Shahbaz did an absolutely amazing job of keeping things moving and liaising between solicitors. Postive, helpful and completely transparent throughout the whole process, would highly recommend.

RM · 28 November 2019

Agent replied · 27 November 2023

We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very happy with the service from Jackson's both as a company and with regards to Jack in lettings who's always been very helpful. I'm a landlord and feel confident with the service I've received so far and the peace of mind having my flat with this agency brings. My tenants also recently told me that they are the best agency they've been with so far

Claire · 28 November 2019

Agent replied · 27 November 2023

Dear Claire, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

This has been my first experience at Jackson’s Earlsfield and it has been amazing Paige has given 5* service from the start nothing has never been too much I would definitely recommend.

Roxanne · 28 February 2024

Agent replied · 26 August 2024

Dear Roxanne, Thank you for your kind comments regarding Paige and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.

5/5

Google

Emily Richards was very helpful on the phone

Alex · 27 November 2021

Agent replied · 27 November 2023

Dear Alex, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Earlsfield office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Very friendly and knowledgeable staff - especially Neve!

Alex · 27 November 2021

Agent replied · 27 November 2023

Dear Alex, We are thrilled to hear that you are pleased with the service you have received from our Streatham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you Kerry Dunmall! So efficient and on the ball with our property! Really appreciate all your help.

Stephanie · 28 November 2018

Agent replied · 27 November 2023

Dear Stephanie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Excellent service from Sophie and the team. Easy to deal with and always gave constructive and honest feedback.

Edward · 28 November 2018

Agent replied · 27 November 2023

Dear Edward, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Giles O’Kelly and Sophie Doughty were supportive and insightful in our search to buy a flat in Earlsfield.

Alistair · 28 November 2018

Agent replied · 27 November 2023

Dear Alistair, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

We had a really great experience with Jacksons, especially when dealing with Alin. He kept us in the loop and up to date with any new properties that became available and because of that we ended up finding our amazing new flat on the day it came up! Alin's quick responses and clear communication completely took the stress out of renting. Would highly recommend!

India · 28 November 2019

Agent replied · 27 November 2023

Dear India, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We viewed the property we got with Ffion and have been working with her throughout the process and she’s been great. My last move experience was awful with the estate agents making it ten times more stressful but Ffion has made it an absolute breeze, with getting our offer accepted and all the paperwork after.

Katie · 27 November 2021

Agent replied · 27 November 2023

Dear Katie. We are thrilled to hear that you are pleased with the service you have received from Ffion our Earlsfield office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Had a viewing with Katy and she was a great help. Really informative and very friendly.

Abigail · 9 November 2024

Agent replied · 9 December 2024

Dear Abigail, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Google

Had a great experience with Jessie and the team. Couldn't be happier with the service I recieved.

William · 28 November 2018

Agent replied · 27 November 2023

Dear William, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

A big thank you to Jacksons for helping my wife and I find our first home together. We didn't quite find the right place to buy in Earlsfield - due to timing and available properties but the service was excellent. However, Jack at Jacksons did ensure that we got an early viewing of a fantastic flat which we snapped up as soon as we could.

Thomas · 28 November 2018

Agent replied · 27 November 2023

Dear Thomas, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Quick response from the maintenance team to solve some small problem thanks to Jamie Nash.

Lik · 28 November 2019

Agent replied · 27 November 2023

Dear Iulian, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Kerry was very nice and always happy to help out with any requests we had

Liesa · 28 November 2019

Agent replied · 27 November 2023

Dear Liesa, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Finding the home you really want that ticks all your boxes in London can be difficult but Rene at Jacksons made it possible for my wife and I. It wasn't when we walked into her office or when we searched online, it was when she contacted us because she had a fit. Profession, real and responsive is 3 words to describe my experience.

Seth · 28 November 2019

Agent replied · 27 November 2023

Dear Seth, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Put our house on the rental market with Jackson’s , dealt with a lovely young lady called Paige ,she was very efficient and professional and found tenants within the week. Would definitely recommend her and the team.

Tony · 28 September 2023

Agent replied · 27 November 2023

Dear Tony, We really appreciate you taking the time to leave such lovely comments about Paige. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I bought my first flat through Jackson’s and Emily helped me every step of the way. She was quick and responsive to all queries and even when she was on holiday the team were always available to help. Thank you so much for all of your support!

Alan · 27 November 2022

Agent replied · 27 November 2023

Dear Alan, Thank you for your review, and mentioning your experience with Emily in our Earlsfield office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Komail assisted us to rent a property in Earlsfield. He is a very professional estate agent. He provides huger effort in all processes from start to finish, very stress free. We couldn't ask for more. We are all very impressed by Jackson's Earlsield Branch in general and would recommend to anyone looking to Rent a property in the area.

Craig · 27 November 2020

Agent replied · 27 November 2023

Dear Craig, Thank you for your great review regarding our Earlsfield office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Keah was brilliant in helping us to search for a property. I'd definitely recommend to others.

Tess · 28 November 2018

Agent replied · 27 November 2023

Dear Tess, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Jacksons are very friendly and helpful. Sophie has been a huge help with our property search

Kate · 28 November 2018

Agent replied · 27 November 2023

Dear Kate, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team

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Questions about Jacksons Estate Agents Earlsfield

Has Jacksons Estate Agents Earlsfield won any awards?

Yes. Jacksons Estate Agents Earlsfield won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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