Trusted Agent profile · London

Jacksons Estate Agents Earlsfield reviews in London

★★★★★ Excellent

861 reviews across 1 platform

372/374 Garratt Lane, London, SW18 4ES

Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

861

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Jacksons are the best estate agents out there! And especially a HUGE thank you to Will for all his help buying my first flat in London.

Zillah · 28 November 2018

Agent replied · 27 November 2023

Dear zillahbell1, We greatly appreciate you putting aside the time to submit a review about our Earlsfield Office. Every source of feedback is really important to us and we would like to thank you for having awarded us XX stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Jackson’s helped me find a great property, Yasmin was a huge help especially being my first time renting. I’ll definitely use them again in the future.

Mitch · 28 November 2018

Agent replied · 27 November 2023

Dear Mitch, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

I have used Jackson’s twice now for the last couple of moves I have made in the area and they are exceptionally professional and show attention to detail when listening to your needs and your requirements. The manager, James, was very helpful in helping in helping me get the flat that I wanted in the time and price I could afford. I would highly recommend them to anyone who is looking for a property

Andy · 28 November 2018

Agent replied · 27 November 2023

Dear Andy, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

We had a very good work with Sophie. she was extremely helpful for all the way through the process of buying a new flat for us. She knew what the process is exactly and have helped a lot for moving forward to the next step so it was great to work with her especially we were the 1st buyer. I sincerely thanks to her support for the last 3 months until we complete. Thank you!

YEOUNJU · 28 November 2017

Agent replied · 27 November 2023

Dear Yeounju, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations

5/5

Google

Very grateful to George for his suggesting of appropriate property to view once he had assessed my requirements. Am thankful and really appreciate the effort.

Kevin · 26 October 2024

Agent replied · 9 November 2024

Dear kevin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Google

Jess and her team have always provided an excellent service when managing my property let.

Gary · 27 November 2021

Agent replied · 27 November 2023

Dear Gary, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations

5/5

Google

My boyfriend and I have just signed for our first flat together and Ffion couldn’t have been more helpful! She was really great walking us through the different properties she had for us and answering all our questions! I would definitely go to her when it comes to finding us our next home (if we ever leave the first one she found us).

Hollie · 27 November 2021

Agent replied · 27 November 2023

Dear Hollie, I was delighted to read the comments in relation to our Earlsfield office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

I dealt with Jessie and her team who were professional polite and knew what they were talking about. A seamless service. Would recommend within Earlsfield.

Kelly · 28 November 2018

Agent replied · 27 November 2023

Dear Kelly, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

James and his team were incredibly enthusiastic and professional and got my great tenants in a very short amount of time - would definitely recommend

Sadie · 28 November 2018

Agent replied · 27 November 2023

Dear Sadie, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

A great agency who were on the ball with getting back to us about new openings. I would like to particularly highlight the efforts of Lauren green who took the time to kindly explain the details about the contracts and listen to our unique situation and provide advice on how we could resolve the issues.

Joshua · 27 November 2022

Agent replied · 27 November 2023

Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sophie was absolutely fantastic throughout the conveyance process, she was very responsive and proficient and I would recommend her to handle a property sale to anyone.

AL-NAKHEEL · 28 November 2017

Agent replied · 27 November 2023

Dear Al-Nakheel, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chugthai Customer Relations Manager

5/5

Google

Katie from Jackson's was so helpful and accomodating when we were viewing properties. Always managed to get viewings arranged for our availablity. Excellent service.

Thusith · 2 November 2024

Agent replied · 9 November 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Google

We've recently rented through Jackson's in Earlsfield. It was the first time we used their services and our letting agent, Renee Carty provided an excellent service. She was helpful,friendly, professional and by listening to our needs she found us a great property. She was very prompt responding to our queries and followed up phone calls by emails. We were very happy with her!PositiveResponsiveness, Professionalism

Orsolya · 27 August 2021

Agent replied · 27 November 2023

Dear Orsolya, We are delighted that you took the time to leave such a fantastic review which the Earlsfield team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Katie had been very efficient in showing me appropriate properties that meet my brief. Always on time, polite and helpful to deal with .

Lisa · 26 October 2024

Agent replied · 9 November 2024

Dear Lisa, Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie

5/5

Google

Ana and the team in property management have always been very helpful in resolving any issues quickly and efficiently.

Neela · 27 November 2020

Agent replied · 27 November 2023

Dear Neela, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

David, Katie and the team were great throughout the whole process. Incredibly responsive and helpful and would definitely recommend

Richard · 27 November 2020

Agent replied · 27 November 2023

Dear Richard, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great to work with - Emily Richards is a great asset to the business

Michelle · 27 November 2021

Agent replied · 27 November 2023

Dear Michelle, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Earlsfield office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had fantastic viewing the other eve with a young lettings gentleman by the name of Jack. Very chipper and pleasant young man, quite possibly the best estate agent I've come across. He allowed us to take our time and was very knowledgeable of the property. He wasn't a DFS salesman trying to ram it down our throats. Me and my husband Samuel had a great viewing and would highly recommend Jacksons.

Sally · 28 November 2018

Agent replied · 27 November 2023

Dear Sally, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

A special thanks to Dean hearne

Sian · 27 November 2022

Agent replied · 27 November 2023

Dear Sian, thank you for taking the time to leave a 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

The team were very helpful when it came to the viewing phase, with special mention of Dulcie who provided regular feedback and communication

Rich · 2 November 2024

Agent replied · 9 November 2024

Dear Rich, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Ffion was very professional and helpful with our move into the new house!

Andreea · 27 November 2021

Agent replied · 27 November 2023

Dear Andreea, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Jessie and the team were really helpful and I would definitely recommend Jacksons services to others. They certainly deliver a 5 star service!

Antonio · 28 November 2018

Agent replied · 27 November 2023

Dear Antonio, I am writing to say thank you for your kind comments about the service you received from Jessie and the team for our Earlsifeld Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Kerry was really great. She understood exactly what we were looking for and made the flat hunting process quick and relatively stress free.

Lily · 28 November 2018

Agent replied · 27 November 2023

Dear Lily, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Brilliant service received from Jacksons. David Hearn was patient and very helpful throughout as our search criteria 'evolved'. Would highly recommed.

Tom · 28 November 2019

Agent replied · 27 November 2023

Dear Tom, We are really pleased to read your positive review regarding the service from our Earlsfield Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Jacksons Estate Agents Earlsfield

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.

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Tell us what you need and we'll put you in touch. Jacksons Estate Agents Earlsfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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