Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleAfter hearing about how difficult the letting market was in London I was a bit worried about looking for a flat. But Jackson’s (Irina and Aaron) made the process very easy for us. Customer service was great and the process was very smooth.
James · 28 September 2023
Agent replied · 27 November 2023
Dear James, Thank you for your kind comments regarding Irina and Aaron and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from Katy Millhouse-Lowe! She’s incredibly friendly and helpful, she showed me several properties and offered fantastic advice for a first-time buyer.
Pedro · 3 November 2024
Agent replied · 9 December 2024
Dear Pedro, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleI recently bought a flat from Jacksons in Earlsfield, David was helpful and professional throughout the process.
Elizabeth · 27 November 2020
Agent replied · 27 November 2023
Dear Elizabeth, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to David and our Earlsfield Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI sold my flat with the help of Raymond and sophie at Jacksons earlsfield office, it was a bit stressful at times due to Solicitors and paperwork/documents but the guys pulled out all the stops and we got there just in time before the stampduty holiday ended. I would highly recommend jacksons to anyone considering selling their property. Thanks guys!
Peter · 27 November 2021
Agent replied · 27 November 2023
Dear Peter. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBeth Glenister has been great moving myself and my flatmates into our new place in Earlsfield. Top quality service, would highly recommend!
Alex · 28 November 2018
Agent replied · 27 November 2023
Dear Alex, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAs expats and first time buyers, we were quite nervous about buying our first home. Fortunately we came across Raymond at Jacksons who was extremely helpful, patient and professional, he clearly understood what we were looking for and the emotions we were going through, and did not bombard us with 5 daily phone calls like some of the other agencies did. Would definitely recommend Jacksons (and Raymond in particular).
Franco · 28 November 2018
Agent replied · 27 November 2023
Dear Franco, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI've dealt with many different estate agents in London and Jacksons were definitely one of the best. We liased with Aran. He was efficient and helpful; when we encountered a possible problem with our new tenancy and he really helped us out.
David · 28 September 2023
Agent replied · 27 November 2023
Dear David, We really appreciate you taking the time to leave such lovely comments about Aran. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Jackson’s were fantastic. Katy in particular was excellent, unlocking a number of commercial points through diligent work and management of the parties. Very happy to recommend.
Adam · 27 June 2024
Agent replied · 26 August 2024
Dear Adam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAs expats and first time buyers, we were quite nervous about buying our first home. Fortunately we came across Raymond at Jacksons who was extremely helpful, patient and professional, he clearly understood what we were looking for and the emotions we were going through, and did not bombard us with 5 daily phone calls like some of the other agencies did. Would definitely recommend Jacksons (and Raymond in particular).
Franco · 28 August 2018
Agent replied · 26 August 2024
Dear Franco, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleNeve assisted us with viewing a few properties in Earlsfield. She was really helpful, informative and a pleasure to work with.
Sarah · 2 November 2024
Agent replied · 9 November 2024
Dear Sarah, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Earlsfield office will be thrilled to read this. Kind regards, Katie
★★★★★ 5/5
GoogleI had the best experience with Jacksons, I would say thank you to all of them, specially Katy, Thank you 🙏 …
Edy · 11 October 2024
Agent replied · 25 October 2024
Dear Edy, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie
★★★★★ 5/5
GoogleGreat experience dealing with Ffion sorting my rental of a new place. Very responsive and super personable, made sure I had all relevant documentation in good time and kept me well updated on progress. Warm and friendly manner, and felt like she really went the extra mile to make things as easy as possible for me. 10/10 would recommend!
Isabelle · 27 November 2021
Agent replied · 27 November 2023
Dear Isabelle, Thank you for taking the time to leave a review regarding your experience with Ffion in our Earlsfield office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally professional service, knowledgeable, get on with it, safe pair of hands! Highly recommend Jessie and the team to all landlords!
Laura · 28 November 2018
Agent replied · 27 November 2023
Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 3/5
GoogleKerry was easy to talk to and responded quickly. We didn't get our flat from here but the agency was helpful.
Sarah · 28 November 2018
Agent replied · 27 November 2023
Dear Sarah, thank you for taking the time to submit your review. We wish you all the very best in your continued search for a property. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJoe and his team have been excellent throughout our selling process - always keeping us informed at every stage.
Kirsty · 28 November 2019
Agent replied · 27 November 2023
Dear Kirsty, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJacksons in Earlsfield have helped me with buying and selling my property. They are great! My neighbours, have all used them too. Joe has a great team and Neve did a brilliant job getting our sale done In a timely manner. Couldn't recommend them enough!
Crawford · 31 May 2023
Agent replied · 27 November 2023
Dear Crawford, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Earlsfield office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a really great experience with Jacksons, especially when dealing with Alin. He kept us in the loop and up to date with any new properties that became available and because of that we ended up finding our amazing new flat on the day it came up! Alin's quick responses and clear communication completely took the stress out of renting. Would highly recommend!
India · 27 August 2020
Agent replied · 26 August 2024
Dear India, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRenee was super helpful and we appreciate she followed up after our move. Thank you
Yassine · 27 November 2020
Agent replied · 27 November 2023
Dear Yassine, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was impressed by how friendly all the staff were and how helpful Kerry was the customer service was excellent
Incognito · 28 November 2018
Agent replied · 27 November 2023
Dear Thelegendaryzee, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service! Kerry was very informative and gave me all the information I needed. Realy helpful and polite staff!
Yasmin · 28 November 2018
Agent replied · 27 November 2023
Dear Yassmin, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleBrilliant team, very professional and friendly. Thank you James and Jan in assisting me with my property search so far.
Jamal · 28 November 2018
Agent replied · 27 November 2023
Dear Jay, Thank you for taking the time to write a review about the great service you received from our Earlsfield Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJamie Nash was very helpful, always quick to respond to any queries and made the process really smooth.
Yannick · 28 November 2019
Agent replied · 27 November 2023
Dear Yannick, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJamie at Jackson's is very helpful, professional and prompt in his replies to emails/phone calls. Definitely recommend Jackson's.
Georgia · 28 November 2019
Agent replied · 27 November 2023
Dear Georgia, Having read your review, we would like thank you for your feedback about our Earlsfield Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWent with Jackson’s for my property search and they have been amazing throughout. Katy Millhouse showed us around some properties, she’s very helpful, super friendly, answered any questions I had and made the process fun! Would definitely recommend using Jackson’s
Gemma · 28 September 2023
Agent replied · 27 November 2023
Dear Gemma, We really appreciate you taking the time to leave such lovely comments about Katy. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Earlsfield team in the future. Kind regards, Sarah Tranter, Customer Relations Team
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