Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA massive thank you to Aaron, who was so informative at our viewing, and knew everything about the property we were looking to rent. He then went above and beyond whilst we were securing the tenancy. Honestly cannot fault his commitment to the job, I don't think we would have got the flat without him.PositiveResponsiveness, Quality, Professionalism, Value
Georgie · 26 October 2021
Agent replied · 8 June 2023
Dear Georgie, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI can't recommend Jacksons enough, Claudia has been agent helping us through our search and I couldn't have asked any more of her. Arranging multiple viewings for us, answering all the questions we could think of and helping us through every step of the way. Very professional and friendly made the search for our flat as stress free as possible.
James · 8 June 2021
Agent replied · 8 June 2023
Dear James, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAfter viewing quite a few different properties in different areas with a good few different estate agencies we found a lovely place in Balham - Jacksons have really supported us a long the way and we never once felt the "commercial" side of things. Abbe was so lovely, answering our million and one questions and so speedy in arranging for second viewings, offers and paperwork. THANK YOU!!!
Jennifer · 30 October 2018
Agent replied · 29 October 2023
Dear Jennifer, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations
★★★★★ 5/5
GoogleWe were really happy with Jackson’s and our agent Jordan. He was very communicative throughout the process of us moving, and most importantly very transparent and honest. We had a number of requests for the landlord before moving in and all were sorted out for us by him. Would recommend Jackson’s to anyone searching for a new place!PositiveResponsiveness
Rachel · 25 August 2021
Agent replied · 8 June 2023
Dear Rachel, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleA huge thank you to Mica for all the work and effort she has put in to helping us find a new space! She was always enthusiastic and prompt in providing us very good alternatives - and more importantly, never gave up especially with us being quite picky! She was punctual and presentable which is always a good in a customer facing industry :)
John · 30 October 2019
Agent replied · 29 October 2023
Dear John, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia was incredibly professional and helpful in helping us find our new flat in Balham. She has subsequently guided us through the entire moving process, quickly and stress free. When viewing properties Claudia was very flexible and transparent even enabling us to view twice in one day on short notice. Always very quick to answer questions and go the extra mile. Thank you Claudia!
Toby · 30 October 2019
Agent replied · 29 October 2023
Dear Toby, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia guided us through the whole process and we can't recommend her and the agents enough. She went above and beyond when our particular case of remote viewings and a tight time constraint had myself and my partner worried. Moving is usually a stressful experience but now we couldn't be happier and will use them again.
James · 29 October 2021
Agent replied · 29 October 2023
Dear James, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 4/5
GoogleWe found our new property with Jordan M and he was fantastic, he stuck to our budget and found us lovely properties, the whole process was quick and easy and we've now moved in and are very happy! Even now we're in he continues to actively help us with any issues or queries - thanks Jordan!
Hannah · 29 October 2021
Agent replied · 29 October 2023
Dear Hannah. Thank you for sharing your kind words about Jordan. Your comments are much appreciated by the Balham team. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Claudia for helping us find a flat so quickly. She was so lovely and very responsive to any questions we had and ensured we were kept up to date throughout every stage of the process. This was a very stress free experience. Would 100% recommend Jackson’s.PositiveResponsiveness, Quality, Professionalism
Jessica · 25 August 2022
Agent replied · 8 June 2023
Dear Jessica, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe can definitely recommend working with Jacksons! Being new to the UK flat search is not the easiest thing to do, but thanks to Renee, everything was sorted out, and we are looking forward to moving in!
Nikita · 8 October 2023
Agent replied · 29 October 2023
Dear Nikita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've had a fantastic experience with Youseff from Jacksons Balham Letting Agency. From the very beginning, he has been friendly, responsive, and incredibly helpful. He made the entire rental process smooth and stress-free, and any queries I had were dealt with quickly and professionally. It's clear he genuinely cares about both tenants and landlords. Highly recommend to anyone looking for a reliable and trustworthy letting agency!
Grainne · 26 October 2025
★★★★★ 5/5
GoogleRenee is one of the best agents we have ever had. She kept us updated with new properties and knew exactly what we were looking for. We are really pleased with the service she provided while helping us find a property.
Narine · 1 June 2023
Agent replied · 29 October 2023
Dear Narine, Thank you for taking the time to leave a lovely review regarding Renee. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia was really friendly and amazingly helpful at showing us round some lovely properties around Balham. Once we put the offer in the speed of service was fantastic and she was extremely accommodating at guiding us round the paperwork. I’d strongly recommend Claudia to anyone looking to move house in the local area!PositiveResponsiveness, Quality, Professionalism, Value
James · 25 August 2021
Agent replied · 8 June 2023
Dear James, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service so I am pleased to hear we were able to deliver this for you. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleRenee is one of the best agents we have ever had. She kept us updated with new properties and knew exactly what we were looking for. We are really pleased with the service she provided while helping us find a property.
Narine · 27 May 2023
Agent replied · 8 June 2023
Dear Narine, Thank you for taking the time to leave a lovely review regarding Renee. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic buying experience with Jackson’s. We have been looking in London to buy for 3 years so you can imagine we have dealt with every estate agent on the market. We had several fall through and several agents miss lead us for a sale. We were giving hope when until we met Raymond from the Balham office. He helped us secure our property and kept us in the loop and re assured every step of the way! Couldn’t thank him and Jackson’s enough!
Sakina · 27 December 2023
Agent replied · 24 August 2024
Dear Sakina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have worked with Samantha Pankhurst ( balham property management) as a 3rd party for over 2 years.
Samantha has great work ethic and enthusiasm for her role as a property manager. Samantha is keen to learn from a contractors side so she can give the best service possible to her tenants and has a can do attitude.
Samantha is a credit to Jackson's
Nina · 30 October 2018
Agent replied · 29 October 2023
Dear Nina, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Jacksons and Tatyana was a brilliant agent - she was thorough and attentive throughout the whole process, anticipating our needs, answering our questions and giving us great advice which helped us make an offer on a flat we loved that was accepted. Thanks Tatyana!
Kirti · 8 June 2022
Agent replied · 8 June 2023
Dear Kirti, what a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWorking with Claudia has been an absolute pleasure. She went out of her way to make the process of finding a house as smooth as possible for us, and gave us very sound advice throughout. Having dealt with a number of estate agents over the last few months, Claudia's professionalism and care was completely refreshing. I cannot recommend working with her enough.
Katie · 30 October 2019
Agent replied · 29 October 2023
Dear Katie, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI’m in the process of renting a new flat with Jacksons and Aaron and Claudia have been brilliant. From the initial visit, Aaron was very knowledgable about the property and the area and Claudia has been so easy to get hold of and really helpful with any questions I’ve had about the paperwork.PositiveResponsiveness, Quality, Professionalism
Emma · 25 August 2021
Agent replied · 24 August 2024
Dear Emma, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleTatyana from Jacksons Balham is one of the nicest estate agents I've had! I've been house hunting for 3 months + and she's managed to find me out newest place and has been super transparent and informative about any questions we've had throughout the process.
Alex · 10 December 2022
Agent replied · 8 June 2023
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleDemi was fab! She quickly got a feel of what we wanted and was super helpful, keeping us updated throughout the whole process - really appreciated her advice and timely communication. We're now in the process of securing a lovely new home thanks to her!
Katie · 10 December 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe are currently in the process of moving into our new flat and Renee has been extremely helpful all the way. She has explained every step to us and as first time renters this has been great!!
Kate · 31 July 2023
Agent replied · 29 October 2023
Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Renee Morrison from Jackson’s and she was absolutely excellent. She helped myself and 3 housemates find an apartment within days and was always available for any questions we had. The whole process has been extremely professional and seamless. Thanks Renee!
Kate · 31 January 2023
Agent replied · 31 May 2023
Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAaron was friendly and extremely informative. At the viewing, Aaron had all the information to hand and was able to answer all of our questions. The letting process was very smooth and there were no delays at any stage. Great service, professional throughout and would definitely recommend. Thanks Aaron!
Tom · 8 June 2022
Agent replied · 8 June 2023
Dear Tom, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. I'm glad Aaron could be so helpful. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
