Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

929 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 929 reviews on 1 platform, including 929 Google reviews rated 4.9.

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4.9 / 5

929

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Want to have fun while viewing? Dani is the funnest agent you'll go around with. I'd go back to Jacksons if need be. I'd say that in general in London there is a tendency for too high rental for not always the matching quality, but that is not the agents fault. What I appreciate about Dani is that she went with one offer we made regardless of the initial price, and she took her time with us.

Zainab · 30 October 2018

Agent replied · 29 October 2023

Dear Zainab, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Aaron helped myself and two fellow graduates move to Balham to find a professional sharers flat. Out of all of the estate agents I contacted, he was the only one to take the time to send through additional properties that matched our criteria. He was knowledgeable and professional during the viewings about the properties and the local area which was very helpful. He made the overall process simple and easy. Thanks Aaron, massively appreciate it.

Robert · 30 October 2019

Agent replied · 29 October 2023

Dear Robert, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have been very impressed by Jacksons, especially Tatyana who has been amazing from the beginning to the very end of the process. She is very nice, professional, patient and responsive. She has been very helpful, she has accompanied me through the process that went smoothly thanks to her. Jacksons Balham is very professional and there are no hidden fees, I highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value

Anicée · 25 August 2021

Agent replied · 8 June 2023

Dear Ani. Thank you for sharing your kind words about Tatyana. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Luke has been great with helping us secure our flat. He’s been really good a keeping us informed of the process which really helped. I would definitely recommend Jacksons.

Eva · 26 October 2025

5/5

Google

Claudia has been wonderful in our search for a flat to rent in Balham, particularly in this extra competitive market. She understood our needs and showed us a beautiful property which ticked all of our boxes. As I came from outside of England, Claudia was extra attentive and guided me along the local letting process, which has helped tremendously. Thank you Claudia!

Chloe · 8 June 2022

Agent replied · 8 June 2023

Dear Chloe, Thank you for taking the time to leave a review regarding your experience with Chloe in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Aran has been so helpful with our recent move. Great experience so far with the team.

Charlotte · 26 March 2025

Agent replied · 26 March 2026

Dear Charlotte, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

We had an extremely positive experience dealing with Jackson’s in Balham. Our letting agent Youssef was fantastic. Really responsive and proactive, making the process as seamless as possible!

Kara · 26 October 2025

5/5

Google

Another great experience with Jacksons, but this time on the lettings side! As a first time landlord, Joshua and his team guided me through the process and got me a fab offer before it even went online. He was communicative and helpful, giving practical market advice and answering my questions promptly. I wouldn't hesitate to use them again!

Jenny · 11 October 2022

Agent replied · 8 June 2023

Dear Jenny, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would highly recommend Jacksons Estates after Tatyana’s incredible service. Out of all the agents I have dealt with in London, Tatyana has been the most helpful, knowledgeable, professional and responsive. I couldn’t fault the service I received. It took 4 days from requesting a viewing online to having an offer accepted by a landlord. I will most definitely be using Jacksons Estates going forward.

Lauren · 29 October 2021

Agent replied · 29 October 2023

Dear Lauren, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team

5/5

Google

Lauren is excellent. She is kind and professional and acted so quickly on our behalf.

Maimie · 26 March 2025

Agent replied · 24 August 2024

Dear Maimie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Aran has been very helpful and quick to respond in our search for a flat!

Selina · 26 March 2025

Agent replied · 26 March 2026

Dear Selina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Riley helped us with getting our new rental property and he was fantastic! So responsive and supportive throughout the process. Couldn't recommend Jackson's more!

Lucy · 26 November 2025

5/5

Google

Riley was really helpful in helping us secure our property! Despite a very tricky rental market, he managed to find us a property that we absolutely love.

Nell · 26 October 2025

5/5

Google

Worked with Demi to get my first flat in london. She was a great help to me and my girlfriend. She was particularly helpful by being very quick to reply to emails and when flats are going so quickly at the moment this was a huge help to get things all tied up.

Tom · 2 March 2023

Agent replied · 31 May 2023

Dear Tom, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was very helpful and understanding during the entire process of us booking our flat. She kept us informed and made all the necessary arrangements we needed during these unprecedented times. You can trust Claudia to be helpful and go the extra mile for her clients. She is always willing to find a solution that works well for both parties. I would recommend her!PositiveResponsiveness, Professionalism

Piuli · 25 August 2021

Agent replied · 8 June 2023

Dear Piuli, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Thank you so much to Jackson’s for helping us secure a lovely house in Balham! Special thanks to Sydney for being extremely helpful with guiding us efficiently through each step in the process and being very responsive to our queries - excellent customer service all round!!

Seb · 26 March 2025

5/5

Google

Lauren was an absolute dream to work with and found us our perfect home!

Christine · 26 March 2025

Agent replied · 25 October 2024

Dear Christine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, katie

5/5

Google

Tatyana was very helpful in assisting us find a property in south west London in a difficult market. She kept us updated during every stage of the process and answered all questions we had about the property. We are very grateful for all her help and look forward to moving into our new house. Thanks!

Matthew · 2 December 2022

Agent replied · 31 May 2023

Dear Matthew, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Worked with Martina and Amber from Jackson’s Balham to find a property in London. Both were very responsive to our emails (received responses within 2 working days). We were in a difficult situation of trying to find a place to rent in London while being in Australia. Jackson’s accommodated this and helped us secure a place before we relocated which we are grateful for and took a lot of stress off our backs.

Ellise · 30 October 2018

Agent replied · 29 October 2023

Dear Ellise, I am writing to say thank you for your kind comments about the service you received from Martina and Amber at our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Riley was fantastic in helping us secure a flat to rent in Balham. He was always quick to communicate and very helpful throughout the whole process.

Sarah · 26 October 2025

5/5

Google

After not getting our first property we offered on, Claudia kept us updated and found other suitable properties. We could not make one of the viewings, so went out of her way to provide a video viewing. She has also provided useful advise to make us more successful on offers. The process so far has been slick and smooth!

Claire · 8 June 2022

Agent replied · 8 June 2023

Dear Claire, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

I felt Aaron was very committed to helping us find the perfect flat. His personable and professional approach with us and the landlord enabled us to negotiate and come to a deal on the flat we loved! He was fast in sending the paper work out and getting everything secured. Thank you Aaron and we are looking forward to working with you throughout the course of our tenancy Alex & Antony

Alexandra · 30 October 2019

Agent replied · 29 October 2023

Dear Alexandra, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lauren has been supportive, informative and incredibly helpful in our first property search.

Beth · 26 March 2025

Agent replied · 11 December 2024

Dear Beth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

4/5

Google

Samantha the Property Manager has been providing a great service to me over the past year or so. We've had to get quite a bit of work sorted out on the flat that we have let through Jacksons for many years and Samantha has dealt with all of the queries (which aren't always straightforward) really efficiently. The flat was recently re-let and the team involved managed to get it all sorted quickly.

Jane · 30 October 2018

Agent replied · 29 October 2023

Dear Jane, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team

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