Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJacksons - and Aaron in particular - were fantastic. The properties shown were of a great quality and price range, the service was both professional and personal and Aaron managed to make what was otherwise a long and stressful day that much more enjoyable. I would highly recommend!
Matthew · 29 October 2020
Agent replied · 29 October 2023
Dear Matthew, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAlways excellent customer service at Jacksons. Bailey Bruton carried out our usual property inspection, he was professional, keeping me updated on any changes, courteous and very conscious of health and safety. Particularly reassuring as we have a newborn. He has followed up on queries very proactively, which is also hugely appreciated!
Fleur · 30 October 2019
Agent replied · 29 October 2023
Dear Fleur, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGood experience with Aaron during a hectic time looking for a flat to rent. Very helpful with staying in contact and keeping us in the loop regarding new opportunities, when other agents didn’t meet this standard.
Gabriel · 11 October 2022
Agent replied · 8 June 2023
Dear Gabriel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan helped us find a property to rent and did so in a very professional and friendly way. He was prompt to give us updates and made it clear what was happening at each step of the process. Definitely recommended 👍 …
Thomas · 29 October 2021
Agent replied · 29 October 2023
Dear Thomas, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleSam (Pankhurst) has been great at listening to our issues in regards to our flat and has always sought to find a solution that is amenable to us and also the Landlord. She is proactive and feel like she looks after both the tenant and Landlord's interest incredibly well. Thank you!
Annie · 30 October 2018
Agent replied · 29 October 2023
Dear Annie, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMica at Jacksons was really helpful in helping us secure our flat - she organised a viewing within an hour of myself calling and did all she could to provide the information needed. She kept us updated throughout the process and was really accessible. We really appreciated her responsiveness.
Ellie · 30 October 2019
Agent replied · 29 October 2023
Dear Ellie, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJackson’s offered many viewings across their branches and were very helpful in organising and coordinating between all of them, which made it a very painless process for us.
Balham staff were helpful and professional in helping us to find a property.
Joshua · 29 October 2021
Agent replied · 29 October 2023
Dear Joshua, Thank you for taking the time in providing such lovely comments about our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleSaffron provided a wonderful experience, she was professional and kept me up to date on viewing times and property details.
Tyla · 27 November 2023
Agent replied · 24 August 2024
Dear Tyla, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Saffron. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan's been great at helping us look for the perfect flat. He's very diligent and communicative, quick to book in viewings for us and keen to share his market knowledge. We're in good hands, would recommend!
Sam · 8 June 2022
Agent replied · 8 June 2023
Dear Sam. Thank you for taking the time to leave a review regarding your experience with Jordan in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from initial enquiry, all the way through the lettings process, up to viewings and contracting.
Claudia & Demi have both been superb!
Chris · 31 July 2023
Agent replied · 29 October 2023
Dear Chris, Thank you for your great 5 star review, and mentioning your experience with Claudia and Demi in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe are landlords in Balham and had problems with boiler and gas supply at our property that needed resolving quickly. Jo Sayer handled this for us and we were very impressed by her commitment and efficiency in getting the problem solved.
Thanks again Jo.
James · 29 October 2020
Agent replied · 29 October 2023
Dear James, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleService was fantastic both efficient and professional. Aaron from Jackson’s was great, very knowledgable about the area, charismatic and listened to all of our needs; resulting in us finding the perfect flat in London. Would certainly recommend both Jackson’s and Aaron to anyone moving home in London!
Daniel · 30 October 2019
Agent replied · 29 October 2023
Dear Daniel, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKenya Couldn't have been more helpful in helping us find a place quickly and easily! felt very reassured with her helping us out
Matt · 31 July 2023
Agent replied · 29 October 2023
Dear Matt, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI had an experience with Jordan and he is a great real estate agent. He is super friendly, positive and understanding. Whenever we have had questions he was helpful and responsive. I wish him only luck in the future!
Gergana · 29 October 2021
Agent replied · 29 October 2023
Dear Gergana, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have been incredibly impressed with my experience working with Jacksons in Balham. Abbe listened carefully the requirements I provided for my new home and was careful to only show me the houses that matched my criteria. This saved us both a lot of time (a common pitfall I've had with other agents). She got in touch at regular points to check on my house search but not too often that she was hassling me.
All in all, fantastic service and great people!
Jonathan · 30 October 2018
★★★★★ 5/5
GoogleClaudia and Tatyana at Jacksons Balham Estate Agents were fantastic in helping us find a property to rent. They were professional and responsive helped ease what had become a stressful rental search. 100% recommend.
Louise · 8 June 2022
Agent replied · 8 June 2023
Dear Louise. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've been using Jacksons for over a year now. Jamie Leigh is excellent; really helpful and always there should you have any questions. In the world of estate agents, a breath of fresh air.
Sam · 31 October 2015
★★★★★ 5/5
GoogleTatyana has made the process of renting a new flat very easy. She responds quickly to any questions or queries and got all the paperwork completed very quickly. Thank you so much!
Bella · 12 August 2022
Agent replied · 8 June 2023
Dear Bella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia at Jacksons has been super helpful with helping me and my partner find our first flat together, has sent everything over to us in prompt fashion, helped us with any questions we had and has made the process feel really straightforward.
Matthew · 29 October 2020
Agent replied · 29 October 2023
Dear Matthew, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleClaudia and Martina have been a true pleasure to work with. Efficient, courteous, on point and - most of all - you got the job done. And done well! A welcome breath of fresh air compared to other Letting Agents we’ve worked with. Thank you!
Kate · 30 October 2019
Agent replied · 29 October 2023
Dear Kate, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTatyana J has been brilliant, she is very diligent and helpful. Quickly found locations that we were looking for and kept us consistently up-to-date. Now looking forward to moving in!
Would highly recommend.
Urquhart · 8 June 2022
Agent replied · 8 June 2023
Dear Urquhart. Thank you for taking the time to leave a review regarding your experience with Tatyana in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were able to find a property within few days of registering with Jacksons Balham Letting Agents. Our consultant Ms Tatanaya Jackson not only showed us relevant properties but also greatly assisted in completing the paper work
Sidharth · 29 October 2021
Agent replied · 29 October 2023
Dear Sidharth, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleGreat experience finding a rental property during a hectic market. Claudia looked after us and was brilliant at all stages along the way. I would highly recommend the service.
Ryan · 29 October 2022
Agent replied · 29 October 2023
Dear Ryan, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible, and we are so pleased Claudia could be so helpful. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia and Aaron have been extremely helpful in the whole process of securing a rental in London. Any questions or queries are answered in a short space of time.
Lewys · 29 October 2022
Agent replied · 29 October 2023
Dear Lewys, Thank you for taking the time to leave a review regarding your experience with Claudia & Aaron in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
