Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAaron was absolutely brilliant and very fast!! really made the process easy! would highly recommend!
Fraser · 30 October 2019
Agent replied · 29 October 2023
Dear Fraser, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery happy with Jackson's services. Renee answered all our questions and has been incredibly friendly and helpful. The rental process was easy and quick. We couldn’t be happier with our experience.
Nevena · 26 January 2024
Agent replied · 24 August 2024
Dear Nevena, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleGreat service and great staff, Jay was really helpful in finding the perfect property for us.
Ismael · 30 October 2018
Agent replied · 29 October 2023
Dear Ismael, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAlthough the house/flat buying/selling process in the UK is a nightmare overall, can definitely give the Balham Jacksons branch 5 stars for selling our flat. All the agents were extremely proactive, they priced our flat right and helped secure a selling price we were comfortable with. They also have a post-sale coordinator whose sole job is to chase solicitors which helped tremendously.
Laryssa · 30 October 2019
Agent replied · 29 October 2023
Dear Laryssa, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had a very positive experience with Jackson's in Balham m, who were quick to find us ideal properties matching our requirements, particularly one so soon after another fell through after we offered (of no fault of Jackson's). Our point of call, Oscar Harris, was very accommodating and helped us with viewings and second viewings at different times, meaning out move was a pleasant experience.
Jack · 30 October 2017
Agent replied · 29 October 2023
Dear Jack, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleAmber was very professional when I spoke to her with an enquiry and so polite!
Elizabeth · 30 October 2018
Agent replied · 29 October 2023
Dear Elizabeth, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAssistant manager Abbe Lord was very helpful and presented a wide range of great properties
Daniel · 30 October 2018
Agent replied · 29 October 2023
Dear Daniel, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAaron was so helpful and efficient throughout the whole process.
Jessica · 29 October 2020
Agent replied · 29 October 2023
Dear Jessica, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleKerry is great to communicate with and responds to queries quickly and effectively
Nick · 30 October 2019
Agent replied · 29 October 2023
Dear Nick, Thank you for your review regarding your experience with our Jacksons Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHelen was brilliant all the way through our at times quite difficult purchase.
Michael · 30 October 2019
Agent replied · 29 October 2023
Dear Michael, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThanks Mica, Great service and well done for finding a tenant so quickly
Wissam · 30 October 2019
Agent replied · 29 October 2023
Dear Wissam, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKerry has been a great help to us so far- we're extremely thankful!
Arran · 30 October 2019
Agent replied · 29 October 2023
Dear Arran, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Aran!
Lucy · 26 March 2025
Agent replied · 26 March 2026
Dear Lucy, Thank you for leaving a Google review for our Balham office. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had a fantastic experience with Jackson’s - Tatyana, the agent handling my case, showed me houses that met my requirements and did not just try to sell something that I did not want/need. I will definitely use Jackson’s for my real estate needs in the future!
Rohan · 12 August 2022
Agent replied · 8 June 2023
Dear Rohan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons have been managing my rental property for the last few months. Having had terrible previous experience with managing agents, I have been very pleasantly surprised with Jacksons' efficiency and thoroughness. They are always very polite and responsive, answering emails quickly and organising works with the minimum of fuss. In particular, Emma Smith, my main contact, is very reliable, polite and efficient.
Louise · 30 October 2018
Agent replied · 29 October 2023
Dear Louise, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleTatyana was great and helped move things along swiftly
Tom · 29 October 2020
Agent replied · 29 October 2023
Dear Tom, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudio was really helpful and very friendly with our move, very proactive!
Harri · 30 October 2019
Agent replied · 29 October 2023
Dear Harri, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAaron at Jacksons was absolutely fantastic; he provided a superlative, professional service throughout the entire process, from viewings to processing the paperwork. This has, by far, been the most straightforward and least stressful house move I've had. I've had some proper nightmare experiences with letting agents but Aaron has restored my faith!
Zachary · 29 October 2021
Agent replied · 29 October 2023
Dear Zachary, Thank you for taking the time to leave a review regarding your experience with Aaron in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLovely, friendly staff !! Abbe was a great help and was extremely knowledgeable.
Emma · 30 October 2018
Agent replied · 29 October 2023
Dear Emma, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAbbe is fantastic, and really listened to my needs - would highly recommend!
Gabriella · 30 October 2018
Agent replied · 29 October 2023
Dear Gabriella, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe've been treated brilliantly by Jordan at Jacksons. He's a professional and caring individual who has been communicative and helpful at every step. It is a refreshing experience dealing with someone who has the time to talk with you, and who cares about your search and your situation. Would highly recommend.
Matt · 29 October 2021
Agent replied · 29 October 2023
Dear Matthew, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Tatyana - she was really knowledgeable, and thorough with all of the information we needed when we viewed the property! Great communication afterwards about submitting and offer and with ongoing support throughout the process!
Hannah · 2 March 2023
Agent replied · 31 May 2023
Dear Hannah, Thank you for your kind comments regarding the Balham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were supported by Tatyana and she was hugely helpful in guiding us through the whole process of finding a new tenant and informing us of the change in landlord legislation. We have been with Jacksons for 7 years and very impressed.PositiveResponsiveness, Quality, Professionalism, Value
Jago · 25 August 2022
Agent replied · 8 June 2023
Dear Jago We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJay is really helpful and has provided a great service, highly recommended
Lucy · 30 October 2018
Agent replied · 29 October 2023
Dear Lucy, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
