Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

957 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.

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4.9 / 5

957

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Everything went really well with Jacksons; my contact was Kayley and she could not have been more efficient or helpful. Very impressed.

Jennifer · 30 October 2018

Agent replied · 29 October 2023

Dear Jennifer, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Big thanks to Kerry Dunmall in Balham for all your help with managing my property, your service has been excellent!

Alex · 30 October 2019

Agent replied · 29 October 2023

Dear Alex, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Aaron was very helpful throughout my experience of renting my first property and made the process very easy and enjoyable.

Zoe · 30 October 2019

Agent replied · 29 October 2023

Dear Zoe, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thanks Claudia for supporting us through our flat hunt and subsequent tenancy. Great communicator and considerate of the tenants needs.

Fiona · 30 October 2019

Agent replied · 29 October 2023

Dear Fiona, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Thanks Aaron for working with us to find a house to rent. Professional and very responsive throughout.

Toby · 29 October 2020

Agent replied · 29 October 2023

Dear Toby, Thank you for your kind words regarding Aaron and our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Aaron was very helpful and professional, maintaining a friendly and efficient service

Alex · 29 October 2021

Agent replied · 29 October 2023

Dear Alex. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was very helpful throughout both my moves with Jackson’s , Thankyou

Jessamy · 29 October 2021

Agent replied · 29 October 2023

Dear Jessamy, what a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was extremely helpful!

Saffron · 29 October 2022

Agent replied · 29 October 2023

Dear Saffron, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jay was loads of help. Was very supportive in all respects and helped me find what I wanted. Would definitely recommend.

Laurence · 30 October 2018

Agent replied · 29 October 2023

Dear Laurence, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Looking to rent a place in London was something unexpectedly hard coming from the states. Dani was able to assist me.

Cadillac · 30 October 2018

Agent replied · 29 October 2023

Dear Cadillac, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Would highly recommend Jackson's (and in particular Abbe) We found her to be helpful, quick & reliable. Overall a great experience!

Alexandra · 30 October 2018

Agent replied · 29 October 2023

Dear Alexandra, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Thanks Claudia, friendly and helpful service so far. I would definitely recommend Jacksons after this experience.

Ryan · 29 October 2020

Agent replied · 29 October 2023

Dear Ryan, Thanks for the great five star review! Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Mica was very proactive and helped us close a 2 year rental within a couple of business days. Thanks!

Alex · 30 October 2019

Agent replied · 29 October 2023

Dear Alex, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Aaron was fantastic, he was very informative throughout the whole process and stayed later to show us the flat as we work later than Jackson’s office hours. He answered all our questions and was polite and quick to get back to us. I would definitely recommend Jackson’s and Aaron in particular!

Alice · 30 October 2019

5/5

Google

Very communicative and helpful. Thanks to Jordan for being so reliable!

DH · 29 October 2021

Agent replied · 29 October 2023

Dear Douglas, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks Claudia for helping us with our property hunt, great service.

Dalveer · 29 October 2021

Agent replied · 29 October 2023

Dear Dalveer, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Aaron was efficient and professional in helping us secure a property.

Isaac · 29 October 2021

Agent replied · 29 October 2023

Dear Isaac, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Excellent fast service. They do not waste time. I viewed a property which was let to me at the same price and the whole process went very fast. Well done Lauren!

Hina · 26 April 2024

Agent replied · 24 August 2024

Dear Hina, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Balham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Was searching for a new property to rent and Jacksons consistently provided high value and quality options. We have now found a property we are really happy with and the entire process was handled exceptionally well by our Senior Lettings Consultant Claudia Faratro. Would definitely return again next time we are searching for a property to either buy or rent.PositiveResponsiveness, Quality, Professionalism, Value

Farhan · 12 November 2020

Agent replied · 29 October 2023

Dear Farhan, Thank you for taking the time in providing such lovely comments about Claudia in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Would like to thank Ann and the rest of the staff for all their help. Great service, from lovely people.

William · 30 October 2018

Agent replied · 29 October 2023

Dear William, Thank you for putting aside the time to post your review regarding the service you received from Ann and the team at our Balham office. All feedback is important to us, and we would to thank you again for awarding us five stars. I would like to wish you all the best for the future, Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Amber at Jackson's Balham has been an absolute star throughout our whole move in process and made it stress free!!!

Mollie · 30 October 2018

Agent replied · 29 October 2023

Dear Mollie, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Jan was absolutely excellent. She knew the answer to every question I asked and was extremely professional and polite throughout.

Amanda · 30 October 2018

Agent replied · 29 October 2023

Dear Amanda, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dani was able to keep me updated on the properties available however did not let through Jackson’s. Would defo recommend

Priscilla · 30 October 2018

Agent replied · 29 October 2023

Dear Priscilla, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Seamless move! My first renting experience and it was all completed within a couple of weeks! Renee really looked after us and made the whole transaction simple and easy. Couldn’t recommend more.

Maddie · 26 March 2024

Agent replied · 24 August 2024

Dear Maddie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Renee, and do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

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