Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGood experience so far. Kerry has been managing our property, and has been very helpful and efficient with everything that we've need to had done.
Richard · 30 October 2019
Agent replied · 29 October 2023
Dear Richard, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat service with Jacksons would definitely recommend them. Jamie Nash has been particularly helpful in resolving any issues we’ve had allowing us to live comfortably.
Emma · 30 October 2019
Agent replied · 29 October 2023
Dear Emma, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLauren and Riley assisted me with my house search. They were professional, efficient and very helpful!
Lim · 26 March 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
★★★★★ 5/5
GoogleOlivia has dealt with our letting of a property in a friendly, communicative and prompt manner. She has been reliable, and has sought to make the experience as smooth as possible. My only complaint, which is not of Olivia's making, is that lack of flexibility re; contracts and the online platform used for the process.
Oliver · 31 January 2023
Agent replied · 31 May 2023
Dear Oliver, It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was very helpful, he was very responsive and helped us find what we were looking for
D · 29 October 2021
Agent replied · 29 October 2023
Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Jordan for your attentiveness and professionalism. Renting out my flat was a refreshingly painless experience!
Mauro · 29 October 2021
Agent replied · 29 October 2023
Dear Mauro. Thank you for taking the time to leave your review. We are thrilled to hear that you have had a great experience with Jordan in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana has been very helpful at helping me and my sister find a flat to rent. She has made the whole experience smooth and communication with her has been super easy and great. It has been a pleasure working with her! Highly recommend!
Laura · 25 August 2022
★★★★★ 5/5
GoogleI highly recommend Jacksons. Tatyana helped us to find a lovely house to rent within our budget and she was so kind with her time, allowing us to have two separate viewings on different dates (one for us and one for the kids). The service and professionalism shown was exceptional. Thank you!
Amirah · 1 May 2023
Agent replied · 31 May 2023
Dear Amirah, Thank you for your review, and mentioning your experience with Tatyana in our Balham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia helped us find our new place in Balham, and was great throughout the whole process. She was really helpful during the viewing, answering all of our questions, and was very quick to get back to us when making an offer. She has continued to be helpful and responsive with any questions and requests we have had prior to moving, which was especially appreciated in the uncertainty of lockdown!PositiveProfessionalism
Rosie · 12 December 2020
Agent replied · 8 June 2023
Dear Rosie, Thank you for taking the time in providing such lovely comments about Claudia in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThank you Claudia, you were super helpful and patient.
H · 29 October 2022
Agent replied · 29 October 2023
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat Service let fast super fast always there to help and respond VERY FAST. really great team especially Aaron and Carlene
Brian · 29 October 2020
Agent replied · 29 October 2023
Dear Dan, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThough we ultimately did not rent though Jackson’s we had a very good experience during the rental process. Kenya and Demi in particular were always booking us appointments and giving great advice about how to approach the market. They listened to our needs and were empathetic and resourceful.
Paula · 31 July 2023
Agent replied · 29 October 2023
Dear Paula, We appreciate you taking the time to leave a great review regarding your experience with Kenya and Demi, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Claudia! You couldn't have found us a better place and your service was great!
Shannon · 29 October 2021
Agent replied · 29 October 2023
Dear Shannon, We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was great from the beginning - always really responsive and really helpful. Couldn't recommend enough!
Sophie · 29 October 2021
Agent replied · 29 October 2023
Dear Sophie. Thank you for sharing your kind words about Jordan. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana Jackson was amazing for me and my partner! Found us the perfect flat 👍🏻 …
Ali · 29 October 2021
Agent replied · 29 October 2023
Dear Ali. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service from Jacksons in Balham, especially Tatyana
Anna · 29 October 2022
Agent replied · 29 October 2023
Dear Anna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana was very helpful, providing a first class service throughout. No time was wasted and she sourced some excellent properties.
Oliver · 29 October 2020
Agent replied · 29 October 2023
Dear Oliver, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThanks Mica for being so efficient and sorting us with our with a flat so quickly! Very impressed with the service at Jacksons.
Becca · 30 October 2019
Agent replied · 29 October 2023
Dear Becca, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia was friendly, quick to respond and helpful in answering any and all queries we had. One of my more pleasant letting experiences.
Harrison · 30 October 2019
Agent replied · 29 October 2023
Dear Harrison, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia was very helpful and informative about our rental process. She was easy to get hold of and made the process run smoothly!
Monique · 30 October 2019
Agent replied · 29 October 2023
Dear Monique, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTatyana @ Jacksons found tenants for my property within one day of being instructed. Communication has been quick, efficient and friendly throughout. As a first time landlord, Jacksons has been very helpful in highlighting all the various forms and checks which must be completed; Tatyana has made the process as easy as possible!
Thomas · 31 January 2023
Agent replied · 31 May 2023
Dear Thomas, It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Jordan for finding us our new flat so quickly! Process was very efficient
Jeffrey · 29 October 2021
Agent replied · 29 October 2023
Dear Jeffery, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia was very helpful with showing us apartments and taking us through the offer/completion process.
Rachael · 29 October 2021
Agent replied · 29 October 2023
Dear Rachael, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 4/5
GoogleClaudia has been really helpful throughout our process of renting. Frequent communication and very insightful.
Olivia · 29 October 2021
Agent replied · 29 October 2023
Dear Olivia, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
