Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

957 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.

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4.9 / 5

957

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Aaron was highly professional and very helpful. I'am looking forward to Jackson’s helping me find the perfect property for me..

Andrew · 29 October 2021

Agent replied · 29 October 2023

Dear Andrew. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was really helpful, diligent, and responsive and made finding the process of finding the perfect house easy and smooth!

Don · 29 October 2021

Agent replied · 29 October 2023

Dear Donovan. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was great! Found us a great place really quick. Great communication.

Dominic · 29 October 2022

Agent replied · 29 October 2023

Dear Dominic, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience. We hope to be of help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amazing service by Abbe; she was great and gave great attention to detail in helping me fine my perfect property. Would definitely recommend Jacksons and in particular Abbe Lord.

MrCJWright · 30 October 2018

Agent replied · 29 October 2023

Dear Mr Wright, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Jacksons are an excellent and principled estate agency. There aren't many you can say that about these days! I have mainly dealt with Paul Rooney who is a gentleman.

Steve · 30 October 2018

Agent replied · 29 October 2023

Dear Steve, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Abbe was great - fun / easy-going and really helpful with our house search with viewings through to offer stage. Would definitely recommend using her and Jackson's in general.

Richard · 30 October 2018

Agent replied · 29 October 2023

Dear Richard, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We had a few teething problems with our new place but Kerry has been great at getting on them and getting them sorted quickly - thank you!

Sam · 30 October 2019

Agent replied · 29 October 2023

Dear Sam, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

Claudia was fantastic! Very helpful and professional throughout. Was there to help every step of the way and made the process very easy from start to finish

Harry · 30 October 2019

Agent replied · 29 October 2023

Dear Harry, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Jack, Claudia and the team in Balham were refreshingly positive and professional in very uncertain times. 5 * service.

James · 29 October 2021

Agent replied · 29 October 2023

Dear James, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

They've been outstanding at Jacksons from the offset. We've recently moved into our rental flat and have only positives to say. Abbe and Samantha have been very helpful and professional, and were able to help us whenever we needed anything. We were able to book a second visit to the flat and get a handyman in very soon after we discovered some minor issues with the furniture. Definitely recommend Jacksons to anyone renting in Balham and surroundings.

Tom · 9 June 2018

Agent replied · 8 June 2023

Dear Tom, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Tatyana was excellent and very helpful. She responded quickly and helpfully to all emails and questions. Tatyana was also very friendly and professional.

Cameron · 29 October 2020

Agent replied · 29 October 2023

Dear Cameron, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Simple, quick and efficient. Aaron was brilliant, made the whole process very easy and was always available throughout. What can be a painful process was painless!

William · 30 October 2019

Agent replied · 29 October 2023

Dear William, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Mica was extremely helpful in finding our property and was always on hand to answer any questions or concerns throughout the referencing process. An amazing service!

Isabelle · 30 October 2019

Agent replied · 29 October 2023

Dear Isabelle, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We just rent a flat in Balham and Claudia was really helpful, first in finding the property and secondly in all the paperwork associated. Good experience.

Marco · 30 October 2019

Agent replied · 29 October 2023

Dear Marco, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Jackson’s have been fantastic, particularly the lettings team. They arranged 5 viewings writhing 24 hours of me giving them the flat, and had a tenant checked and signed-up within a week. They then did all the electric and gas checks and provided reasonable quotes for some minor works needed. Claudia Faratro Has been particularly amazing. We’ll done team. Very impressed… so far….

Daniel · 8 June 2022

Agent replied · 8 June 2023

Dear Daniel. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks Tatyana for all your help finding the right property and making the process so easy for us

Fábio · 29 October 2021

Agent replied · 29 October 2023

Dear Fabio, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Claudia was incredibly helpful at finding us the right property and making the process as smooth as possible.

Matt · 29 October 2021

Agent replied · 29 October 2023

Dear Matt, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Claudia our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Very pleased dealing with Jacksons so far. Claudia is responsive, friendly and efficient. Helped us breeze through paperwork

Alexander · 29 October 2021

Agent replied · 29 October 2023

Dear Alexander, Thank you for taking the time to leave such great feedback regarding your experience with Claudia and our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Tatyana was so helpful in helping us find a place!

Hana · 29 October 2022

Agent replied · 29 October 2023

Dear Hana, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Tatyana. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana was really helpful in our search - thank you!

Emma · 29 October 2022

Agent replied · 29 October 2023

Dear Emma, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thanks to Claudia, quick and reliable. Fast turn around. Honest.

Owen · 29 October 2022

Agent replied · 29 October 2023

Dear Owen, Thank you for your lovely 5 star Google review regarding Claudia. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia has been very helpful - From the initial viewing everything was quickly organised and my move in was fully arranged within 3 working days. Highly recommended.

Martin · 30 October 2018

Agent replied · 29 October 2023

Dear Martin, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Abbe is a great estate agent. She's helpful and genuinely nice, which isn't a common quality in London estate agents. I'd seriously recommend using Jacksons over others.

Ruth · 30 October 2018

Agent replied · 29 October 2023

Dear Ruth, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations

5/5

Google

Claudia has been very helpful and responsive throughout the whole process of letting our new flat - great service and highly recommended!

Albertus · 29 October 2020

Agent replied · 29 October 2023

Dear Albertus, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

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