Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

957 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.

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4.9 / 5

957

Reviews on Google

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Aaron at Jacksons Balham was extremely helpful, dedicated and professional in helping us to find a flat to let.

Alyce · 29 October 2020

Agent replied · 29 October 2023

Dear Alyce, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Aaron was helpful and efficient in setting up a viewing and also guiding us through the tenancy agreement process.

Tom · 29 October 2020

Agent replied · 29 October 2023

Dear Tom, Thank you for your great review regarding Aaron and our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Kerry Dunmall has been more helpful in 5 days then anyone else in the past 2 years with Jackson’s. Thank you Kerry

Carl · 30 October 2019

Agent replied · 29 October 2023

Dear Carl, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Claudia helped my girlfriend and I find a flat together in Balham and then oversaw the process as short notice - less than two weeks from viewing to moving in! She was helpful, timely and courteous. We love the place, and having such a smooth journey to getting everything sorted meant there was less time spent worrying about what we needed to do and more time planning for the move.

Mackenzie · 30 October 2019

Agent replied · 29 October 2023

Dear Mackenzie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Claudia has been very helpful throughout the process and is always quick to reply.

Lauren · 29 October 2021

Agent replied · 29 October 2023

Dear Lauren, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana was very professional, helpful and informative along the whole process. Would recommend highly.

Jack · 29 October 2021

Agent replied · 29 October 2023

Dear Jack. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia has been very helpful and responsive whilst helping us to rent a flat.

Elle · 29 October 2021

Agent replied · 29 October 2023

Dear Elle, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Tatyana was very helpful, proactive and responsive throughout the lettings process. Would recommend highly.

Theo · 29 October 2021

Agent replied · 29 October 2023

Dear Theo, Thank you for sharing your kind words about Tatyana. Your comments are much appreciated by the Balham team. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Smooth transition into our first London flat thanks to Jackson's and Claudia in particular

Janinder · 29 October 2021

Agent replied · 29 October 2023

Dear Janinder, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana recently assisted my partner and I with finding a flat. She couldn't have been more helpful - she knew exactly what we were looking for and made sure to show us flats that met our needs. We have now found our dream flat and we're so happy! Thank you so much, Tatyana!

Prairie · 10 December 2022

Agent replied · 8 June 2023

Dear Prairie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Abbe was super helpful, made the experience of renting a new place a fun one! Would recommend to anyone in the area x

Lucas · 30 October 2018

Agent replied · 29 October 2023

Dear Lucas, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great service and fantastic staff. Abbe was particularly patient and helpful with my forever changing requirements. I would recommend to family and friends.

Ant · 30 October 2018

Agent replied · 29 October 2023

Dear Antoine, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Having dealt with lots of different estates agents over the years we had lost trust but Jackson’s were finally everything they said they would be from the start to the finish. Amber Leach from the Balham office was very professional and helpful, nothing was ever too much and helped along the way as much as she could with questions we had etc. Will definitely use them again in the future :)

Jade · 30 October 2018

Agent replied · 29 October 2023

Dear Jade, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Huge thanks to Tatyana who helped us find a place that met the vast majority of our criteria.

Luisa · 29 October 2020

Agent replied · 29 October 2023

Dear Luisa Zenner, We are delighted that you took the time to leave such a fantastic review which the Jacksons Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Tatyana was great, organised and very helpful. I found the right flat in no time. Great experience. KD

K · 29 October 2020

Agent replied · 29 October 2023

We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Mica was a true professional and super proactive. Big thanks to her for finding a tenant so quickly.

Angela · 29 October 2020

Agent replied · 29 October 2023

Dear Angela, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Tatyana was amazing in helping us find our flat! Her response times and manner were superb and she was able to answer any questions we had, She is so reassuring & polite too, would highly recommend renting with this agent! Sarah

Sarah · 8 June 2022

5/5

Google

Very easy going experience with Youssef. Super friendly and helpful with anything that we needed. Appreciate the help!

Ben · 26 December 2025

5/5

Google

Huge thanks to Claudia for her help - super efficient and very knowledgeable

Sophie · 29 October 2021

Agent replied · 29 October 2023

Dear Sophie, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Thanks Tatyana for your help!

Rhys · 29 October 2022

Agent replied · 29 October 2023

Dear Rhys, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia has been very helpful

Eleanor · 29 October 2022

Agent replied · 29 October 2023

Dear Eleanor, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Amber at Jacksons Balham was really helpful and efficient in the service that she provided. The help and advice was much appreciated.

Frances · 30 October 2018

Agent replied · 29 October 2023

Dear Frances, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations

5/5

Google

I rented with these guys via Abbie. Paperwork was fast and simple and I was in within 3 weeks would def recommend.

Oonagh · 30 October 2018

Agent replied · 29 October 2023

Dear Oonagh, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Just let a great house in Balham through Jacksons, Danique made the whole process extremely straightforward and quick. A very positive experience!

Jessica · 30 October 2018

Agent replied · 29 October 2023

Dear Jessica, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

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