Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the wonderful opportunity to meet a lovely letting agent called Dani. I was very pleased and appreciated her efficient communication and positive attitude. Thank you for all your help and it was a pleasure working with you.
Mrs Jean Pencil
Jean · 30 October 2018
Agent replied · 29 October 2023
Dear Jean, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMica really listened to what we were looking for and was quick to help us find the perfect property to view. She was extremely easy to get hold of throughout the process and was both helpful and proactive. Thank you!
Emily · 30 October 2019
Agent replied · 29 October 2023
Dear Emily, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJay was absolutely fantastic, made me feel very welcome, I highly recommend him as an agent and will be purchasing my next gaff through him
Adam · 30 October 2018
★★★★★ 5/5
GoogleI have just rented a property through Jackson's and the whole process ran very smoothly. Our main contact, Jan, was very prompt with answering our questions via email and phone making it easy to agree on terms and finalise the transaction.
Tash · 30 October 2018
Agent replied · 29 October 2023
Dear Tasha, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHad a really positive experience with Jordan who helped us find our flat and guided us through the whole process seamlessly. Good communication and always on hand to answer any queries.
Keith · 29 October 2021
Agent replied · 29 October 2023
Dear Keith. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleMy flatmate and I had a positive experience with Jacksons. Jordan M found us a perfect property and helped meet all of our requirements. Very flexible and always willing to help.
Cassandra · 29 October 2021
Agent replied · 29 October 2023
Dear Cassandra, Thank you for sharing your kind words with us, as we are delighted you experienced a great service with our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleBetween Ann and Kerry I managed to retrieve archived information that i desperately needed for my accountant. Without their persistence and help I would have had to pay an external company to retrieve this. Fantastic support and help.
Debbiejo · 30 October 2019
Agent replied · 29 October 2023
Dear Debbiejo, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThanks go to Aaron, whose professionalism and knowledge really sold the area to us. We've found the whole team at Jackson's to be helpful and renting has been very straightfoward.
Alex · 29 October 2021
Agent replied · 29 October 2023
Dear Alex, Thank you for sharing your kind words about Aaron. Your comments are much appreciated by the Balham team. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOur point of contact was Tatyana, she was very helpful, and quick to reply as well as being detailed in her responses!
Tim · 29 October 2022
Agent replied · 29 October 2023
Dear Tim, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia helped me and my boyfriend find a lovely place to live & made the whole process really easy with her support!
Abbie · 29 October 2022
Agent replied · 29 October 2023
Dear Abbie, Thank you for taking the time to leave a 5 star review. Claudia will be thrilled to read your kind comments. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience finding a new flat with Claudia, she made the whole process super efficient and easy. Thank you!
Poppy · 29 October 2022
Agent replied · 29 October 2023
Dear Poppy, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMy experience first started with Amber. She is a lovely woman who knew what to say and how to say it! She was lovely in every aspect when she was helping me. She really knows how to take control!
Charlie3ize · 30 October 2018
Agent replied · 29 October 2023
Dear charlie3ize, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. One of the finest. Absolutely lovely staff. Especially pleased with our agent Abbé Lord who did her upmost to accommodate all of our needs and was very shrewd in doing so. Would recommend both her and Jackson’s.
Tyrell · 30 October 2018
Agent replied · 29 October 2023
Dear Tyrell, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSiobhan has been a great help. She dealt with my enquiry efficiently and I received a very prompt response. Thank you!
Amanda · 30 October 2019
★★★★★ 5/5
GoogleClaudia was absolutely fantastic. Extremely professional and efficient throughout the entire process, I cannot recommend her and Jacksons Balham highly enough.
Tom · 30 October 2019
★★★★★ 5/5
GoogleI thoroughly recommend Jacksons. We've had great service from them for the last 5 years. The team are friendly and always available - especially Jamie-Leigh.
Luciana · 31 October 2015
★★★★★ 5/5
GoogleReally great experience with Jacksons. Demi our agent was really helpful and sorted everything for us super quickly. Would definitely recommend.
Ella · 10 November 2022
Agent replied · 8 June 2023
Dear Ella, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind regards, Sarah Tranter, Customer Relations Tea
★★★★★ 5/5
GoogleGood quality tenants, very professional and Aaron O'Neal-Jordan's efficiency made the whole administrative process effortless. The service he provided was excellent.
Kyle · 29 October 2022
Agent replied · 29 October 2023
Dear Kyle, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKerry from Jacksons recently took over our account and has been very helpful and responsive about our recent queries, including a time-sensitive issue this very week that she got sorted with minimum fuss. Thank you, Kerry.
Pablo · 30 October 2019
Agent replied · 29 October 2023
Dear Pablo, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSamantha in the property management team provides us with a fantastic service - always very responsive and goes out of her way to help taking a lot of the stress out of renting our property. Very recommended.
Dave · 30 October 2018
Agent replied · 29 October 2023
Dear Dave, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe recently rented out our family house with Jackson's and we found the experience excellent. The team (in particular our main point of contact Abbe Lord) is friendly and responsive and they found us lovely tenants.
Debanjan · 30 October 2018
Agent replied · 29 October 2023
Dear Debanjan, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Customer Relations Manager
★★★★★ 5/5
GoogleClaudia and Tatiana helped and guided us through the letting process. They were always available and they did their best to ensure that we had a positive experience.
Thank you both!
Tania · 29 October 2020
Agent replied · 29 October 2023
Dear Tania, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHi Tatyana at the Balham office found us tenants very quickly and kept a close eye on everything until they moved in. A very professional service.
Campbell · 29 October 2021
Agent replied · 29 October 2023
Dear Campbell, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJust signed a lease with Claudia, the whole process was super smooth and straightforward, and she was really helpful with all of our (many) questions ❤️
Julia · 29 October 2021
Agent replied · 29 October 2023
Dear Julia, Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
