Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLovely service from Tristan in searching for a property, he is really helping search for the perfect property and is always on the look out for what could match! Can't recommend Jacksons in Balham enough!
Kesley · 30 October 2018
Agent replied · 29 October 2023
Dear Kesley, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleHave been working with Carlene, Nick Hignell and Mica on finding new tenants for my property. Despite a slow start, everything worked out well in the end and the team did a great job overall.
Olivier · 30 October 2018
Agent replied · 29 October 2023
Dear Olivier, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJenelle at Jackson’s estate agents was amazing. Really helpful, friendly and quick to respond to any queries I had. The process of organising the rental and getting references was really simple. Would happily recommend them.
Stephen · 30 October 2018
Agent replied · 29 October 2023
Dear Stephen, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat help and service from Demi - looking forward to moving into our new property
Ashkan · 1 February 2023
Agent replied · 29 October 2023
Dear Ashkan, Thank you for taking the time to leave a wonderful 5 star Google review. Demi will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleReally helpful service from Tatyana Jackson. Very responsive to all my questions (and there were a lot) and super helpful with the process so far.
Valery · 29 October 2021
Agent replied · 29 October 2023
Dear Valery, Thank you for sharing your kind words about Tatyana in our Balham office, as we are delighted you experienced a 5* service. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat service received. Jay was very helpful and friendly in helping me and my sister find a property.
Suzanna · 30 October 2018
★★★★★ 5/5
GoogleI've dealing with Kerry to sort out a few issues at the property, she's been consistently quick to respond, professional, and courteous. All of which has made my life a lot easier!
David · 30 October 2019
Agent replied · 29 October 2023
Dear David, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had Claudia see us through the whole process and I honestly don’t think she could have made it any easier for us. Always quick to respond, knowledgeable and likeable. Thank you!
Grace · 30 October 2019
Agent replied · 29 October 2023
Dear Grace, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have recently rented a flat in Balham with Jordan’s help. He went above and beyond to make this process the smoothest. Thank you.
Pedro · 29 October 2021
Agent replied · 29 October 2023
Dear Pedro. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAaron helped us with our rental process and was very friendly and helpful. Would definitely recommend!
Zara · 29 October 2022
Agent replied · 29 October 2023
Dear Zara, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKerry Dunmall has recently taken over our property and everything has been well managed since then. She is prompt to answer our needs and eager to make sure everything is good.
Alexis · 30 October 2019
Agent replied · 29 October 2023
Dear Alexis, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent estate agents. Olivia in particular was very helpful.
Richard · 18 May 2023
Agent replied · 8 June 2023
Dear Richard, Thank you for your great 5 star review, and mentioning your experience with Olivia in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWanted to leave a quick thank you for Amber she was a superstar and made our whole moving process straight forward and stress free - Thank you from Micheal and the family
Micheal · 30 October 2018
Agent replied · 29 October 2023
Dear Micheal, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThe most helpful person ever named Jay.
Told me exactly what I need to know and didn't beat around the bush.
Very friendly and knowledgeable, would give 6 stars if I could
Liam · 30 October 2018
Agent replied · 29 October 2023
Dear Liam, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleTerrible experience resolving our issues with a rental deposit. Slow at responding to correspondence and unable to understand our rationale, despite repeated attempts to explain. Took 9 months to get an (unsatisfactory) outcome.
David · 30 October 2017
Agent replied · 29 October 2023
Dear David, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at marilynplews@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Head of Customer Relations
★★★★★ 5/5
GoogleWe have been treated very well by Jordan at Jacksons Balham. He is fast, professional, responsive and transparent. Would definitely recommend him!
Alex · 29 October 2021
Agent replied · 29 October 2023
Dear Alex, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleVery nice team!!!
Sonnie and Claudia, thank you very much for your great service.
Victor · 29 October 2022
Agent replied · 29 October 2023
Dear Victor, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
Google5 starts for Jackson's estate agents who are always on hand to help and answer any of my questions. amber has paticually been helpful with my move in. would highly recomend.
Jamie · 30 October 2018
Agent replied · 29 October 2023
Dear Jamie, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleCarlene Philips at Jacksons Estate Agents is a breath of fresh air within the Estate Agency industry. She is very helpful, smart and informative.
Would highly recommend her and the company
Sacha · 30 October 2018
Agent replied · 29 October 2023
Dear Sacha, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleUnfortunately after signing our contract, the service received was not up to standard.
Dominique · 29 October 2022
Agent replied · 29 October 2023
Dear Dominique, we are disappointed to see you have update your review to a 1 star. I have passed your comments on to the Director to review with the team. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJanson was so helpful and polite! I had such smooth and stress free experience!!
Serena · 30 October 2018
★★★★★ 5/5
GoogleI found the service to be Efficient and professional whist letting with Dani, thank you for helping us , and being so patient also. Great service and excellent work .
Katrena · 30 October 2018
Agent replied · 29 October 2023
Dear Katrena, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMica Cain helped us find a house to rent. She was fantastic, gave great advise and was very professional. The whole process was stress free and would highly recommend Jacksons!
Aakriti · 30 October 2018
Agent replied · 29 October 2023
Dear Aakriti, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleTatyana at Jacksons was professional and helped us through every stage of the move - she made our move much less stressful! thanks very much
Eleanor · 29 October 2020
Agent replied · 29 October 2023
Dear Eleanor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
