Trusted Agent profile · London
★★★★★
957 reviews across 1 platform
115 Balham High Road, London, SW12 9AP
Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Balham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThanks Tatyana!! Great help and very friendly, helped us get everything sorted!
Dear Tom, Thank you for your kind comments regarding Tatyana and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards,Sarah Tranter, Customer Relations Team
5/5
GoogleClaudia was extremely helpful with our property search, with plenty of suggestions, answering every question we had and quick to respond whenever we needed to contact her
Dear Milo, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleTatyana has been extremely helpful in finding us a new flat and has always been very professional and quick to reply to any questions we have had.
Dear Amelia, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAaron was very helpful in our search for a new flat. He was approachable, organised and quick to get back to us! Thanks for all your help!
Dear Abi, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleI'm happy with the service I got. Tatyana was very friendly, she managed to let my studio flat in a very short time - very high standard.
Dear Nikolin, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleWe had a great experience with Claudia when finding our new home in Balham. She showed us everything she thought that could align with our requirements and once we found our match she made the process really smooth. She was always keen to clarify any doubts and sort out all the paperwork as soon as possible. We really appreciate her help and understanding on this particular circumstances where finding a new place isn't the most pleasant plan.
Dear Cristina, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleGreat service - Tatyana in particular has been super helpful in the run up to our move, thanks Tatyana!
Dear Elise, thank you for your 5* review. We are pleased to read that you have had a great experience with Tatyana in our Balham office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleExcellent experience with this letting agent, Tatyana was very friendly, professional and efficient while helping arrange a tenancy agreement!
Dear Hayley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan was extremely professional and responsive throughout the process of finding tenants for our property. I would highly recommend.
Dear David. Thank you for sharing your kind words about Jordan. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad a great experience finding a property with the help of Riley. Was great at keeping us informed and being helpful with all our questions.
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleKenya was so kind, helpful, and efficient xx
Dear Rachel, We really appreciate you taking the time to leave such lovely comments about Kenya. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJacksons Balham were extremely helpful helping us find and move into other new rented home. Email and telephone customer service was quick, professional and reassuring. I’d recommend Jacksons to anyone looking for a home in London.
Dear Dorothy, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleTatyana was really great, helping us find just the right place to rent. She was super responsive, informative and helpful throughout the process which really put us at ease. Thank you!
Dear Jembe, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAaron was brilliant helping us sort everything for our new property. He was really responsive throughout the whole process and got everything was sorted quickly - it couldn't have gone smoother.
Dear Joe, Thank you so much for the fantastic feedback! Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleAaron was incredibly helpful and responsive to all of our questions and queries. He really helped us secure an amazing place and we are so thankful! Would highly recommend finding your place through Aaron!
Dear Martha, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleTatyana helped us to find a great flat. She was really helpful right from the start, contacting me off the back of an enquiry I’d put in about a flat on the website. She contacted me as soon as new properties that suited us became available and was really responsive. She has kept really on top of everything we need to do, keeping us informed each step of the way.
Dear Matilda, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Tatyana will be thrilled to read your kind comments. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe were really pleased with our Lettings consultant Tatyana. She was friendly and made sure to contact us as soon as a suitable property became available and kept us up to date on any developments with our offer. She was always contactable if we had any questions regarding our letting process and made sure we had all the necessary documents in order. It was a pleasure to work with her.
Dear Miryam, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThanks Tatyana for excellent customer service and prompt replies to queries.
Dear Aekta , Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAaron was very efficient and professional and dealt with our letting quickly and kept us informed at all times about how the whole transaction was progressing.
Dear April, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was excellent throughout the process, answering all my questions very promptly. She was really helpful and friendly and made the whole event smooth and easy
Dear James. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Googleso far we have had a great experience with Jacksons - specifically our letting agent Claudia has been really efficient, helpful and friendly throughout the process
Dear Libby, what a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleClaudia was really friendly, supportive and super proactive. She helped us find our new home in South London and we couldn't be happier. Thank you, Claudia!
Dear Sophie, Thank you for taking the time to leave a review regarding your experience with Claudia in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe enquired about a property on Rightmove which was being marketed by Jackson’s. Unfortunately the property was leased already due to high demand but Claudia helped us find an alternative which had literally just come onto the market which we move into next month. Much better than having to sieve through online sites for somewhere. Couldn’t be happier with the service provided and the professionalism and efficiency of Claudia in helping us find somewhere.
Dear Joe, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Balham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleCan’t speak highly enough of Aaron. He always goes above and beyond keeping in contact with us. Contacting us at the earliest opportunity with new properties. We are probably his most difficult clients with our specific remit but he is a joy to work with. I thank him for his continued patience. Well done Jacksons on having such a great asset of a person working for you.PositiveResponsiveness, Professionalism
Dear Laura, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Balham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
