Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

957 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.

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4.9 / 5

957

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Claudia has been a great help finding our flat. Always quick to reply to any questions regarding the flat and tenancy agreements!

Will · 29 October 2022

Agent replied · 29 October 2023

Dear William, Thank you for taking the time to leave a 5 star review for our Balham office. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

An excellent firm. Mr. Jay was helpful, enthusiastic and he made sure I left not only satisfied as a customer, but more knowledgeable of the real estate market- which can be hard to navigate without a reliable helping hand.

Martin · 30 October 2018

Agent replied · 29 October 2023

Dear Martin, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Sonnie and Claudia were both very helpful and made the process easy! Would recommend using Jackson’s estate agents to anyone looking to rent in Balham.

Callum · 8 June 2022

Agent replied · 8 June 2023

Dear Callum, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We've just finished moving in and the experience was very smooth. Everything was dealt with by Claudia and she was very friendly and professional from the initial viewing all the way through to picking up the keys.

Reece · 30 October 2019

Agent replied · 29 October 2023

Dear Reece, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Renting is a stressful process, but having someone like Mica on your side definitely is a huge plus. She has been incredibly helpful during the negotiations and very accomodating in regards to viewings. Couldn't be more satisfied.

Daphne · 30 October 2019

Agent replied · 29 October 2023

Dear Daphne, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Mica was very helpful and professional throughout. She made the whole rental process very straight forward and hassle free, unlike some other estate agents i have dealt with previously. Would highly recommend both her's and Jackson's services.

Ryan · 30 October 2019

Agent replied · 29 October 2023

Dear Ryan, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Thank you Aaron for finding us our place so quickly. He was constantly on hand to answer any queries I had and was very helpful with the lettings process.

Oliver · 29 October 2021

Agent replied · 29 October 2023

Dear Oliver. Thank you for sharing your kind words about Aaron. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to Claudia for all her help. She was really proactive in finding the right flat for us, and was responsive, well-informed and friendly right through the process

Tom · 29 October 2021

Agent replied · 29 October 2023

Dear Tom. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia helped us find our home two years ago, and stepped up for us again to find a new place. She clearly works tirelessly to ensure she finds the perfect place to suit your needs and budget, meeting us in the evening one night to view a place and emailing early morning the next. Communication was on point as expected! She's a great representative for a Jacksons and demonstrates the quality of agents they have.PositiveResponsiveness, Quality, Professionalism, Value

Danny · 25 August 2021

Agent replied · 8 June 2023

Dear Danny, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

I worked with Aaron, he was great and very quick at replying to me and giving me the info I needed

Chris · 29 October 2022

Agent replied · 29 October 2023

Dear Chris, Thank you for taking the time to leave a great 5 star review. We very much appreciate your feedback as we strive to offer the best experience and service possible. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana has been really helpful in us finding and securing a new place very quickly. Great service and would highly recommend

Rebecca · 29 October 2022

Agent replied · 29 October 2023

Dear Rebecca, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Balham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana was incredibly helpful with finding myself and my partner a flat. The whole process has been amazing. Thank you again!

Lucy · 29 October 2022

Agent replied · 29 October 2023

Dear Lucy, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Tatyana was great and really helped with all our question! Would definitely recommend Jacksons Balham!

Patrick · 9 May 2023

Agent replied · 8 June 2023

Dear Patrick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to Tatyana for all her efficiency and fabulous attitude in helping us find the ideal place!

Laura · 1 February 2023

Agent replied · 29 October 2023

Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia was very supportive. She helped us understand how best to secure the property we wanted and got us through all the paperwork easily!

Cameron · 8 June 2022

Agent replied · 8 June 2023

Dear Cameron, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Excellent service. Jordan was really helpful in our property search. He answered all our queries promptly and professionally and has made the whole experience remarkably stress free and straight-forward. Highly recommend Jacksons Balham.

Holly · 29 October 2020

Agent replied · 29 October 2023

Dear Holly, Thank you for taking the time in providing such lovely comments about Jordan in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Claudia was professional and promt in replying to our queries and clarifying finer points of the contract. Overall very helpful in helping us to secure our favourite property!

Mia · 29 October 2021

Agent replied · 29 October 2023

Dear Mia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Worked with Tatayana who has been very good at helping me find a place in SW London. Jackson’s v good!

James · 29 October 2022

Agent replied · 29 October 2023

Dear James, thank you for your 5* review. We are pleased to read that you have had a positive experience with Tatyana in our Balham office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

All really easy and pain free. Claudio was very knowledgeable and answered any questions or problems we had straight away

Adam · 29 October 2022

Agent replied · 29 October 2023

Dear Adam, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had an excellent experience with my recent rental in Balham. Manager Harry Lofthouse delivered fantastic customer service and was great to work with. Highly recommend.

Andrew · 26 March 2025

Agent replied · 26 March 2026

Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Renee was awesome from the beginning. Incredibly helpful and patient. Would highly recommend her services when renting!

Magid · 8 February 2023

Agent replied · 8 June 2023

Dear Magid, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

I've had a wonderful experience withJacksons, thanks to Dani, who was extremely polite and helpful. She took me to meet many different places, and took notice of my taste, so that she could make me better recommendations.

Sade · 30 October 2018

Agent replied · 29 October 2023

Dear Sade, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I just rented my first flat through Jackson’s and it was a great experience with the help of Sharon. She helped me find a great property in the area I was looking for and helped me understand all the required next steps to make the move as smooth as possible.

Lisa · 26 June 2025

5/5

Google

I recently had the pleasure of dealing with Kenya and can’t emphasise enough the exceptional service she provided us with in our property search. She understood our needs and preferences and found us the perfect place to live! We couldn’t be happier with our experience and will ensure to reach out to Kenya in the future.

Anna · 15 October 2023

Agent replied · 29 October 2023

Dear Anna, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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