Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJay has been extremely helpful and supportive to me and my wife with finding a new house to call a home. He was very informative and matched the specifications we desired. He is an asset to the establishment with the brilliant service he provided.
Leon · 30 October 2018
Agent replied · 29 October 2023
Dear Leon, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleClaudia has been professional and punctual.
Thanks to her we found our new place in Balham. We wish her all the best for her career and we hope to maintain a good professional relationship with her and the agency.
Silvia · 29 October 2020
Agent replied · 29 October 2023
Dear Silvia, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia has been an absolute star in getting our tenancy together. She has been extremely efficient and open and approachable and I would definitely recommend her!
Rebecca · 29 October 2022
Agent replied · 29 October 2023
Dear Rebecca, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleOlivia has been really helpful in our Lettings process so far! Has responded promptly to any queries we have had.
Charlotte · 17 May 2023
Agent replied · 31 May 2023
Dear Charlotte, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have had the pleasure of having Aaron as our Estate agent for our recent rental , after 22 years we had no idea of how everything had changed but with his very professional help we were able to find a rental property that’s is perfect for us .
Always on hand for the many Questions we had along the way .
Always polite and helpful a credit to his profession and to Jackson’s .
Andrew · 11 September 2022
Agent replied · 8 June 2023
Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe were looking for a property for 17 months and our favourite agent throughout the whole experience (approx. 350+ properties viewed) by far was Thomas Gardner who works for Jacksons in Balham. He has been absolutely incredible with helping us. Thank you Thomas!!!
Dael · 30 October 2018
Agent replied · 29 October 2023
Dear Dael, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMica has been a great lettings manager! She found us a tenant within 6 weeks for almost the asking price, and has been extremely helpful and easy to deal with. Thanks a lot for all your help Mica!
Andoni · 29 October 2020
Agent replied · 29 October 2023
Dear Andoni, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleClaudia was great In helping us look for a new house, constantly updating us about potential places whilst being very efficient and professional when we found the one we wanted. No problems at all in the whole search!
James · 29 October 2020
Agent replied · 29 October 2023
Dear James, Thank you for your kind words regarding Claudia and our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThank you to Claudia for all of your support during our property hunt. She negotiated us a fair deal on the property and helped us through challenging referencing checks. Thanks Claudia for your consistent communication and professional approach!
Sam · 29 October 2020
Agent replied · 29 October 2023
Dear Sam, Thank you for taking the time in providing such lovely comments about Claudia in our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleTatyana has been super helpful in our search and successfully letting a property. Super personable, easy to speak to and patient with all the questions we've thrown her way.
Nicole · 8 June 2022
Agent replied · 8 June 2023
Dear Nicole, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 4/5
GoogleThanks Jackson's for another smooth and easy rental application and thank you Claudia for all your help along the way. Looking forward to getting new keys in March and building a longer relationship with the Jacksons team.
thanking you very much.
Brian · 30 October 2019
Agent replied · 29 October 2023
Dear Brian, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAaron Jordan was professional and helped us quickly secure a competitive flat on the rental market in Balham. Having completed and received the keys the flat has been beautifully maintained to help with our move in.
Highly recommend and thank you.
Rebecca · 30 October 2019
Agent replied · 29 October 2023
Dear Rebecca, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Jacksons, Balham. Demi is a fantastic agent, very informative and a pleasure to talk to. Thanks again!
Alfie · 1 May 2023
Agent replied · 31 May 2023
Dear Alfie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThank you Claudia Faratro for all your help through our letting process. We have just moved to London so had a lot of questions and Claudia was able to answer everything for us.
Harriet · 29 October 2021
Agent replied · 29 October 2023
Dear Harriet. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia was extremely helpful with the entire flat search process and made sure she was able to accommodate my friends and I as best as she could with what we were looking for.
Jacqueline · 29 October 2021
Agent replied · 29 October 2023
Dear Jacqueline. Thank you for taking the time to leave your review. I am thrilled to hear that we have given you the level of service that we work hard to achieve. I hope we can assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan was very helpful and quick to get back to us with all enquiries resulting in us feeling very comfortable through the whole process. Polite and great to deal with, would highly recommend.
Ieuan · 29 October 2021
Agent replied · 29 October 2023
Dear Ieuan, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatiana was amazing, helped us through the whole process of finding a new house and got us a great place in the end. Thoroughly recommend.
Lucca · 29 October 2022
Agent replied · 29 October 2023
Dear Lucca, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana has been fantastic in helping us find a new rental property in a difficult renting climate - communication has been clear and speedy throughout
Adam · 29 October 2022
Agent replied · 29 October 2023
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana was very responsive in helping us coordinate the viewing and signing for our property with Jacksons Balham. Looking forward to keeping in touch with her.
Ethan · 11 September 2022
Agent replied · 8 June 2023
Dear Ethan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI used Balham jacksons
Dani at Jacksons in Balham was simply wonderful from start to finish. Dani kept me informed very regularly as to what was going on. I met Dani twice and what a delight. Excellent customer service. Would definately recommend.
Chrissy · 30 October 2018
Agent replied · 29 October 2023
Dear Chrissy, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAmber at Jackson's Balham assisted me with the changing over of my tenancy as I had to relocate for work and she was extremely helpful and professional at all times. Nothing was too much trouble for her. I would highly recommend Jackson's.
Carlos · 30 October 2018
Agent replied · 29 October 2023
Dear Carlos, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMica has been amazing! So supportive and helpful - even gave me a lift to the train station after my viewing. This process could not have been more straight forward, Thanks Mica and Nick for guiding me through this process!
Lucy · 30 October 2019
Agent replied · 29 October 2023
Dear Lucy, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleYussuf was super helpful!
Alex · 26 July 2025
★★★★★ 5/5
GoogleThank you Tatyana for helping us find a flat and answering any questions we had quickly. We had a great experience and found all your advice really helpful. Friendly and professional service.
Charlotte · 29 October 2021
Agent replied · 29 October 2023
Dear Charlotte, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Balham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
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