Trusted Agent profile · London

Jacksons Estate Agents Balham reviews in London

4.9

★★★★★ Excellent

957 reviews across 1 platform

115 Balham High Road, London, SW12 9AP

Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.

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4.9 / 5

957

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Aaron was very helpful - followed up daily with us and understood our niche requirements fully, resulting in a quick turnaround for the flat we were looking for. Cheers.

Sam · 29 October 2022

Agent replied · 29 October 2023

Dear Sam, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

Aaron was great at finding places that suited myself! Enjoyed interacting with him and he was very on the ball. Thank you for helping me through this daunting process!

Lorena · 29 October 2022

Agent replied · 29 October 2023

Dear Lorena, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Fantastic customer service from with Dani. Dani has been helpful with searching for a property within the Balham area. I let a property in earlier in the year with my aunty. However Dani still managed to make sure that everything was going smooth within the property!

Jad · 30 October 2018

Agent replied · 29 October 2023

Dear Jad, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I couldn't recommend Jacksons highly enough! I dealt with Aaron, and from the first phone call right through to securing the property he's been more than helpful, with early morning correspondence to late night emails. They do a really great job.

Callum · 29 October 2020

Agent replied · 29 October 2023

Dear Callum, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Tatyana was really attentive and helpful, answering any queries really quickly, making for the experience to be far less painful than it could've been. Claudia was also mega helpful to! Everyone was really friendly when we came in with passports too!

Tessa · 29 October 2020

Agent replied · 29 October 2023

Dear Tessa, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Olivia is polite, professional and friendly and really understands our needs. She is committed to finding us the perfect rental property and I believe she will

Laura · 31 January 2023

Agent replied · 31 May 2023

Dear Laura, Thank you for your kind comments regarding Olivia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I cannot speak highly enough of Aaron. He tailored his proposed viewings with what we were looking for and really took the time to get a feel for what we were after. During our viewings Aaron had a plethora of knowledge about each property and the area in which each were situated. He remained transparent and open as well as highlighting the hidden gems of each place. I would highly recommend getting in touch with Aaron if you are thinking of renting in and around Balham area!

Aoife · 8 June 2022

Agent replied · 8 June 2023

Dear Aoife, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Balham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team

5/5

Google

Claudia has made the whole process extremely stress-free - Claudia is professional, responsive and is always available to ask any questions. Thank you again for helping us find the perfect property! I would definitely recommend Jacksons.

Jake · 29 October 2021

Agent replied · 29 October 2023

Dear Jake, thank you for sharing your 5* experience with our Balham office. We are thrilled to read that you had a great experience and hope to see you in one of our offices again. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Tatyana was very helpful and active during our search. Almost everyday she would propose a new property to us in a very hectic market.

Harry · 1 April 2023

Agent replied · 31 May 2023

Dear Harry, Thank you for taking the time to leave such a great review regarding Tatyana, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Over the the hottest rental market snd Summer we've ever experienced, Aaron has been super professional, courteous & extremely efficient in assisting us with securing our Balham property. Thanks Aaron!

Relte · 12 August 2022

Agent replied · 8 June 2023

Dear Relte, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Balham office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a good experience with Jacksons, they helped me find my new rental home in Balham. Tatyana was especially helpful, she was very approachable and honest. Would highly recommend

Supriya · 12 August 2022

Agent replied · 8 June 2023

Dear Supriya, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Overall I’m very pleased with the service I’ve received from Jackson’s, especially Tatyana who has been extremely helpful throughout the process of helping me find a new HOME!

Ellina · 29 October 2022

Agent replied · 29 October 2023

Dear Ellina, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Claudia has been extremely helpful in aiding us in our process of finding a new place to live! She has made the process smooth and pleasant for us.

Matthew · 29 October 2022

Agent replied · 29 October 2023

Dear Matthew, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Olivia has been really helpful in our process to get a flat, she provided alternatives and has been helping us clearing questions with our contract.

Juan · 8 February 2023

Agent replied · 8 June 2023

Dear Juan, Thank you for your great 5 star review, and mentioning your experience with Olivia in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Samantha Pankhurst is an absolute star. A caring individual who gets the job done with an unbelievable attention to detail, great communication and puts the welfare of her clients first. You will be in very capable and realiable hands if you are dealing with Samantha!

Victoria · 30 October 2018

Agent replied · 29 October 2023

Dear Victoria, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Jenelle has been fantastic in helping us find a flat. She has answered our many, many questions and liaised with the landlords and ourselves to ensure the whole process has been incredibly easy and stress-free. I would definitely recommend using Jacksons - great, friendly staff!

Caitlin · 30 October 2018

Agent replied · 29 October 2023

Dear Caitlin, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Jackson’s Balham, and in particular Tatyana, we’re extremely helpful in our search for a new flat and I couldn’t recommend them highly enough!

Neena · 9 April 2023

Agent replied · 8 June 2023

Dear Neena, Thank you for taking the time to leave a wonderful 5 star Google review. Tatyana will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Olivia was incredibly helpful throughout our property search. Each property she recommended was as per our specifications, and her communication was clear and punctual.

Alex · 2 March 2023

Agent replied · 31 May 2023

Dear Alex, Thank you for your kind comments regarding Olivia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Demi has been extremely helpful and provided us with all the information we needed for our move to make it seamless

Josh · 1 June 2023

Agent replied · 8 June 2023

Dear Josh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Thank you to Jordan from Jacksons Balham for the great service. He really turned a bad situation around for us with great understanding and kindness. All of this within a week - Thank you Jordan!!

Emma · 29 October 2021

Agent replied · 29 October 2023

Dear Emma, Thank you for taking the time in providing such lovely comments about Jordan in our Balham office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Tatyana was great, arranged back to back viewings all for the same morning, swapped houses in and out as they became available/unavailable and walked us through the offer process. Have already recommended Jacksons to friends.

Cal · 29 October 2021

Agent replied · 29 October 2023

Dear Cal, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Claudia and Tatyana were super helpful in helping us find and secure our flat. Always happy to answer questions and very proactive. Thanks for your help!

Megan · 10 December 2022

Agent replied · 8 June 2023

Dear Megan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our XXXX office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Aaron at Jacksons Balham was incredibly helpful throughout our rental application process, and was always available on the phone or by email whenever we had a question.

Maggie · 29 October 2022

Agent replied · 29 October 2023

Dear Maggie. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jay has been extremely helpful and supportive to me and my wife with finding a new house to call a home. He was very informative and matched the specifications we desired. He is an asset to the establishment with the brilliant service he provided.

Leon · 30 October 2018

Agent replied · 29 October 2023

Dear Leon, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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