Trusted Agent profile · London
★★★★★
957 reviews across 1 platform
115 Balham High Road, London, SW12 9AP
Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe wouldn’t have secured our gorgeous flat in Balham without Sydney! She was really helpful and knowledgeable and made the process of finding a rental so much easier and stress free. Would recommend to anyone looking to rent in London!
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleDespite the state of the renting market at the moment Tatyana has remained professional and helpful throughout out the process. I had many questions and queries, and Tatyana was quick to reply with solutions :)
Dear Fay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAaron was incredibly helpful during our recent flat search. He was very proactive in calling us to book in viewings early and was professional and attentive throughout. I would definitely recommend Aaron to any landlords or tenants.
Dear Eoghan. Thank you for sharing your kind words about Aaron. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleShout out to James (B) at Jacksons Balham. He has been an absolute star throughout our check-out. Attentive, proactive and a source of calm and positivity. I have been with Jacksons for almost three years, and James has made a real difference to my experience with them. Thanks James!
Dear Tori, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJust wanted to say a huge thanks to Tatyana for helping my friend and I find a new home. The process was made very simple while communication was always prompt, thanks again!
Dear Matthew, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDemi has been super helpful and forthcomign with finding me a flat. As much as London rental market is painful, she has made it pretty painless (as much as it can be).
Dear India, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had an amazing experience with Riley at Jacksons Balham. He helped my friend and I secure a flat in London incredibly quickly. From start to finish, his professionalism and friendliness made the entire process very smooth. Highly recommend!
Dear Mollie, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAna and other members of the Jacksons team helped manage the refurbishment of my wife's flat (which is rented out by Jacksons) early this year. We were really pleased with Ana's hard work, efficiency, approachability and attention to …
Dear Rod, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThe team, specifically Aran, was great to work with! We were able to set up a viewing on the spot, and there was great communication throughout. Highly recommend for anyone looking for a place in or near the area!
Dear Kyung, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
5/5
GoogleAbbe and her team were so professional and helpful when I was searching for a rental property in Balham. Nothing was too much trouble and their efficiency and diligence ensured I secured the apartment I really wanted. I would highly recommend their services for a friendly, fast and effective service.
Dear Lizzie, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have used Jacksons as my letting agent for nearly 20 years. They have always been very professional and provided me with the best service. In particular Amber Leach and Carleen Philips have always been very articulate and helpful. They have sourced me good tenants and always gave their 100%.
Dear M H, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAaron has been the most patient throughout the lettings process. We've said yes, changed our mind, said no, back through it again and out the otherside and Aaron went through this with us! Thanks Aaron for being so friendly, welcoming and efficient throughout the process.
Dear Danielle, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleClaudia has helped us find a great home. We had great difficulty with estate agents in the London area and Claudia went above and beyond to ensure we were kept in the loop. Would deffo recommend!
Dear Emily, It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleClaudia was so helpful when it came to finding us a flat. She kept us in the loop constantly and was always on hand to answer any questions we had! Thank you :)
Dear Emelia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI used Jackson’s in Balham to find my perfect little home and they were so great! Tatyana was really responsive and helpful. She kept everything moving quickly and I really appreciate all her help. Thank you so much for everything!
Dear Georgina. Thank you for taking the time to leave a review regarding your experience with Tatyana in our Balham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was a great help in finding our property, she was extremely quick at coming back to us with information and getting us booked in for a viewing. She was professional and friendly and I would definitely recommend her! :)
Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleDemi has been an amazing help in assisting myself and a friend to find a perfect property in Balham - great help throughout the whole process!
Dear Sam, Thank you for your great 5 star review, and mentioning your experience with Demi in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleOur point of contact Claudia Faratro has been fantastic in our search for a new property. Always accommodating and checking on all our needs. Incredibly professional in her approach, we truly appreciate itPositiveResponsiveness, Professionalism
Dear Sam, We are thrilled to hear that you are pleased with the service you have received from Claudia in our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana from Jacksons Balham Lettings office was absolutely brilliant. She helped us to secure a deal on a perfect rental property and was very helpful and supportive throughout the whole process.All of our questions and requests were immediately addressed and she guided us through the whole processes. We feel we got a good deal which does not often happen in the current rental market! We would highly recommend Jacksons in Balham - good value for money and great customer service.
Dear Magda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAaron was really knowledgeable about the flat and the area, whilst always being happy to assist us with any ongoing queries we had along the way. Thanks again for finding us a fantastic home
Dear Jack, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was very friendly and helpful during our search for a flat. She showed us round three properties in a row and helped us secure one of them that same afternoon! Very highly recommended.
Dear Hugo, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Balham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAaron was instrumental in finding our perfect place. Always kept me in the loop and very communicative. We are very excited to move in and are very thankful to Aaron for that!
Dear Claudia, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan was incredibly helpful and responsive. He answered all our questions and kept us up to speed the entire time. He was friendly and I would recommend using Jacksons as a result.
Dear Sophie. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSuper easy experience renting with Jacksons. Sharon was great all through the whole process
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