Trusted Agent profile · London
★★★★★
957 reviews across 1 platform
115 Balham High Road, London, SW12 9AP
Jacksons Estate Agents's office in London, at 115 Balham High Road, is rated 4.9 out of 5 across 957 reviews on 1 platform, including 957 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Jacksons Estate Agents Balham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI would like to say a massive thank you to Claudia . she gave me all the right advice, ensured the process was quick and easy for me. She is absolutely fabulous,super friendly and helpful <3
It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was extremely helpful with finding our flat in Balham, keeping us updated at all times and answering any questions quickly. She was lovely to deal with and made it a stress-free experience from start to finish!
Dear Megan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJackson’s and, in particular Jay Aoun were really helpful in our search for a flat. At late notice, Jay suggested several suitable flats and put me in contact with colleagues at nearby Jackson’s offices before working hard to push the paperwork through. A truly professional service from really thorough, friendly and helpful staff.
Dear Ed, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe were looking for a flat to rent in the Balham area with specific requirements. Aaron was great and found us the perfect property. He always responded quickly to emails and made the process really easy. Thank you Aaron.
Dear David, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan was extremely helpful throughout the whole process of finding us a property to rent. He provided us with all information we needed and was always happy to answer any questions we had. Very positive experience - thanks Jordan!
Dear Sarah We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan was very professional - a great balance between being chatty and providing the information we needed to make a decision on a house. He’s kept in regular contact since in effort to help us find the perfect house.
Dear Emma, We are thrilled to hear that you are pleased with the service you have received. We work hard to deliver a great service and I am pleased to hear we have achieved this. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleKenya has been incredibly organised, efficient and communicative throughout the whole letting process. I highly recommend her services to other tenants looking to rent in south London.
Dear Daniel, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have let my flat through Jackson’s in Balham. Tatyana was lovely to deal with, professional, on the ball, very helpful, super responsive and very calm! Also full marks to Carlene.
Dear Gerard, thank you for your wonderful updated 5 star review. Tatyana will be so pleased to read your comments and it's great to hear you are enjoying your experience with us. We wish you all the best. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan has been great in helping us find a property, was really professional and friendly but also up front with us about the property which was very nice. Has been really easy to contact and speak with about questions we've had. Cheers Jordan!
Dear George, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleTatyana helped us find and sort our new flat - it was super easy from start to finish and she was so friendly and helpful! Couldn’t have asked for a smoother process and can’t wait to move in. Thank you so much Tatyana!!
Dear Em, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJordan has been completely professional, helpful and responsive throughout the process. We could not ask for more from an agent! We have been really impressed with his dedication to answering all of our questions and his efficient communication between us and the landlord.
Dear Hannah, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat estate agents. Kenya was so helpful, fast, efficient and incredibly personable. Couldn't have had a better experience.
Dear Roxanne, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleThe team at Jacksons Balham Letting Agents has been incredibly helpful, consistently responding promptly to my numerous inquiries during my search for a rental property. Their genuine care and dedication are evident, and I must highlight Thomas, who has been exceptionally great in assisting me in finding the perfect place. I highly recommend leveraging their expertise to make your property search a smooth and successful experience!
Dear Bonnie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleYusef was great help! Showed us some unreal properties and always about to answer Q’s.
5/5
GoogleTatyana was really helpful for me and a friend trying to find a flat in a competitive market. Really understood our requirements, went above and beyond to find suitable properties and kept us consistently in-the-loop
Dear Jeremy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe recently made the decision to let our flat out with Jacksons and the whole team were very supportive! Sydney in particular was really kind and professional, and didn’t hesitate to answer all of our questions very quickly. Thanks so much!
Dear Hannah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleWe've just rented a property through Jacksons. Riley has made the process smooth and stress free, with his quick response and follow ups. His knowledge of the local area was helpful when we were choosing where we would like to live.
Dear Sarah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleDemi was fantastic in helping us find a place quickly and professionally, providing us with all the resources and documents necessary to make a smooth offer and next steps. Thanks!
Dear Alexia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was fab! Very quick, efficient and friendly! We saw one two properties with her and the second we are going to move into, she called us before it went to market to get us booked. Brilliant service!
Dear Tom. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
1/5
GoogleAvoid renting with these agents at all costs. Jacksons pressured me into signing a tenancy agreement and paying move money's some 7 weeks before my move in date. They proceeded to fail to get the landlord to sign and left me without a home 9 days before my move-in day. They have continued to hold my money and have not offered me any compensation for the situation they put me in.
Dear Oliver, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to the Director of our Balham. Someone shall be in touch shortly. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was great - super friendly and knowledgable about the property and was able to answer any and every question we had. We can't wait to move into our new flat!
Dear Bethany,Thank you for taking the time to leave a wonderful 5 star Google review. Tatyana will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleClaudia has been fantastic in helping, constantly providing great options and taking the time to understand what it is we were looking for and persisting to find the best option for us. Very helpful!
Dear Chris. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTatyana was so helpful and friendly with finding a property to rent. Made us feel at ease and would make sure we didn't feel left in the dark! Would definitely recommend Jacksons and Tatyana.
Dear Chloe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHad the pleasure of going through Jackson’s with Youseff and Stella. Both very responsive and always kept us well informed. Again both Youseff and Stella knew what we were looking for and didn’t bother wasting our time (and theirs) in showing us properties that weren’t fit for purpose. Thanks again guys!
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Tell us what you need and we'll put you in touch. Jacksons Estate Agents Balham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
