Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a Wonderful experience viewing flats in Balham! Aaron was on it from the very beginning. He followed up on a regular basis with new properties that had just been listed to the market! Highly recommend Aaron if you are searching for your dream home!
Jason · 8 June 2022
Agent replied · 8 June 2023
Dear Jason, thank you for taking the time to leave us a 5* review. We are pleased to read that you have had a great experience with Aaron in our Balham office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleAaron was great! He kept in contact regularly, really listened to our feedback on properties that were not quite right and eventually got us one we are really happy with.
He was always happy to talk things through and answer any questions. Thanks for the help!
James · 8 June 2022
Agent replied · 8 June 2023
Dear James. Thank you for taking the time to leave your review. I am delighted to hear that you have received the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMassive thank you to Aaron for helping us find our dream flat, he was so efficient and professional. He squeezed us in and has been so responsive with us all the way through.
Everything from viewings to referencing was so smooth and easy! Thank you again!
Hannah · 8 June 2022
Agent replied · 8 June 2023
Dear Hannah. Thank you for your lovely comments about Aaron. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA really positive and great experience from Jacksons in Balham. Jordan, the agent we were dealing with was always professional and always kept us in the loop on what was happening at every step of the process. It helps that he is a really friendly and easy to deal with. Thanks Jordan for your help.
Stephanie · 29 October 2020
Agent replied · 29 October 2023
Dear Stephanie, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAaron has been incredibly helpful and friendly throughout our letting process, from the house viewing to the offer forms while answering any questions we asked and dealing with any potential issues that came up. We would definitely recommend Jacksons based on our experience!
Paddy · 11 October 2022
Agent replied · 8 June 2023
Dear Aaron, Thank you for your kind comments regarding the Balham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAs a new Landlord finding tenants was a little daunting until I got Jackson’s onboard. They are very professional and I could highly recommend them. I have dealt with Jordan with regard to the tenants and can only praise his attention to detail and quick response, no matter how petty the question!
Joanna · 8 June 2021
Agent replied · 8 June 2023
Dear Joanna, We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana was really responsive to my initial property query and she helped me secure my flat quickly and professionally. I never had to chase her up and she was willing to answer the many questions I had. The paperwork was also carried out seamlessly and I felt very informed throughout the process. Thank you!PositiveResponsiveness, Professionalism
SarahGC · 25 August 2020
Agent replied · 29 October 2023
Dear Sarah, Thank you for taking the time in providing such lovely comments about Tatyana in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a lovely experience working with Jacksons Balham. Renee is so lovely & helpful, and it was a pleasure to work with her. It made my house search so much easier!
Iravati · 29 September 2023
Agent replied · 29 October 2023
Dear Iravati, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTatyana has been amazing from start to finish. She has kept us updated throughout the whole process and answered any queries promptly. We are very grateful for all the help received from Tatyana, especially in the current renting market. Thank you so much!
Shannon · 11 September 2022
Agent replied · 8 June 2023
Dear Shannon, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe dealt with Claudia, who was incredibly helpful and because of her we found the best flat!
She went above and beyond to video call me the flats she had available and made time for all our questions and concerns.
So far so good! :)
Juliet · 8 June 2022
Agent replied · 8 June 2023
Dear Juliet, thank you for your 5* review. We wish you the best in your new home. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleClaudia was fantastic in our search for a new flat. She has been really responsive, recommended flats that were only within what we wanted, and was a big help in formulating a competitive offer in the current market! Thanks very much for all your help
Ed · 8 June 2022
Agent replied · 8 June 2023
Dear Ed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRiley was extremely helpful with our property search! He was professional and responsive and found us a property we really like!
Jack · 26 July 2025
★★★★★ 5/5
GoogleRenee was fantastic in helping us find our flat! She found us multiple good options and was really helpful throughout the process. She kept in great contact and answered our endless questions with a great attitude!
Emma · 1 May 2023
Agent replied · 31 May 2023
Dear Emma, Thank you for your kind comments regarding Renee and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJordan Murcer was our lettings manager for a re-let. We had a fantastic experience with him - highly responsive and responsible. He provided insightful responses to our questions on the market, and provided good recommendations for approach. We were able to lease our property out within days of completion.
Ray · 29 October 2021
Agent replied · 29 October 2023
Dear Ray, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleClaudia was amazing. She called as soon as she got a property matching my criteria, promptly organised the viewing and efficiently coordinated the offer process. She was very proactive and supportive, it was a refreshing experience. I would happily deal with her again
Victoire · 12 August 2022
Agent replied · 8 June 2023
Dear Victoire, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleKenya showed us round a flat in the area and she’s been great throughout. She’s been really welcoming and positive and has made the experience with Jackson’s enjoyable. Thanks Kenya!
Elliot · 29 September 2023
Agent replied · 29 October 2023
Dear Elliot, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHonestly the best estate agent in South West London from my recent property hunt. Demi has taken us through the process and been nothing but kind and helpful throughout. We’ve viewed properties with other agencies over the last few months and experienced quite a lot of scare and pressure tactics making the market really difficult to navigate and also myself becoming very anxious about finding a new home. Jacksons are the only agency where this hasn’t been the case. We’ve secured a tenancy through them and it’s been a pleasure and an easy task and now we’re so excited for the next chapter. Thanks so much again Demi you have been fantastic
Annabel · 31 July 2023
Agent replied · 29 October 2023
Dear Annabel, It’s great to hear that you have had a brilliant experience with our Jacksons Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleMica was friendly, professional and made the process of finding the perfect property so easy. She was diligent to only show us properties that matched our requirements perfectly, and we ended up signing for a house after only one day of viewings. She was really easy to contact throughout. Thank you Mica for all your help!
Kate · 30 October 2019
Agent replied · 29 October 2023
Dear Kate, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJordan has been nothing but wonderful. I have used multiple agencies in London and Jordan has been the best that I’ve dealt with. He is professional, responsive and no ask is ever too much. Very glad to be renting with Jackson’s for the next few years.PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 25 August 2021
Agent replied · 8 June 2023
Dear Chloe, what a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat guy to deal with, has great experience and goes above to fulfil expectations
Nur · 4 October 2026
★★★★★ 5/5
GoogleClaudia has been really helpful through my first time letting a flat. She made sure I was kept in the loop throughout the process and is quick to respond to my many queries. I've received great service from Jacksons on the whole, particularly given the strange market we find ourselves in.PositiveResponsiveness, Professionalism
Jess · 12 December 2020
Agent replied · 8 June 2023
Dear Jess, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleJordan has been extremely helpful while we look to relocate to London and has been very responsive when it came to arranging a viewing. I look forward to continuing to work with him on our search for our next letting!
Emma · 29 October 2022
Agent replied · 29 October 2023
Dear Emma, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleClaudia was fantastic when I was seeking to let out my property. Claudia was diligent, provided insightful information and the property rented out swiftly following a very clear and easy process. Highly recommend.
Max · 7 June 2023
Agent replied · 29 October 2023
Dear Max, Thank you for your kind comments regarding the Balham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI worked with Aaron to let my property (the first time I've done it through an estate agent) and he was extremely helpful, professional and went the extra mile to make it easy for me. He was always contactable and had immediate answers to all my questions which has made the whole process stress free!
Stephanie · 30 October 2019
Agent replied · 29 October 2023
Dear Stephanie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
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