5/5
GoogleThanks to Sophie D and her thorough chasing and negociating skills, we managed to exchange on time when it looked like we wouldn't. Thank you Sophie for helping us move this side of Christmas!
Trusted Agent profile · London
Jacksons Balham Sales reviews in London
★★★★★
1,167 reviews across 2 platforms
8-11 Balham Station Road, London, SW12 9SG
Jacksons's office in London, at 8-11 Balham Station Road, is rated 4.8 out of 5 across 1,167 reviews on two platforms, including 885 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleOverall I had a very good experience buying a property through Jacksons. James in the sales team helped us find a great property and Sophie helped push the sale through as efficiently as possible. I'd definitely reccomend using Jacksons to look for a property in the Balham area. Thanks team!
Agent replied · 29 October 2023
Dear James We are thrilled to hear that you are pleased with the service you have received from our Balham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJonathan was very professional whilst striking an informal viewing environment. He knows the market
Agent replied · 29 October 2023
Dear Chris, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThomas Gardner of Jacksons helped sell our house in Balham. The sale was achieved within 2 weeks and has all gone extremely smoothly with little hassle for us (largely down to management of the sale by Tom and the Jacksons team). Communication has been excellent and all our wishes with regards to viewings etc have been respected throughout. First class service and highly recommended. Laurence
Agent replied · 29 October 2023
Dear Laurence, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJames Castleman is a professional and effective estate agent.
Agent replied · 29 October 2023
Dear Carter. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJacksons were very professional and did an excellent job of selling our house. Very happy with the service. Dealt with all of our daft questions and our concerns/worries with our move. Would definitely use them again.
Agent replied · 28 April 2024
Dear Graham, It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe sold a flat with Jacksons and the team were impressive throughout, particularly through the conveyancing process where the communication and assistance helped keep the transaction process moving well.
5/5
TrustpilotReliable & trustworthy
Having had a very frustrating experience with estate agents managing a property I lived in previously, dealing with Jamie has been such a breath of fresh air. He is really friendly and understanding when dealing with maintenance issues and always gets them resolved quickly. We appreciate him so much!
5/5
GoogleIsabelle Farrow has been great in helping us with our search, highly recommend.
Agent replied · 29 October 2023
Dear Leonora, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleJonathan Mallet has been incredibly helpful, providing a first-class service with experienced advice.
Agent replied · 29 October 2023
Dear Antonia, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFantastic service from Jonathon Cooke, he made sure to check in with us regularly and showed us around some great places that showed he really listened to our requirements. Also thanks to his colleague Sophie Taylor who showed us around a few places - they are both very friendly and have a great knowledge of the properties and area. Highly recommend
Agent replied · 29 October 2023
Dear Esta, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
1/5
TrustpilotAppalling
Appalling. Appalling. Appalling. Appalling. Total waste of My time as a buyer. I would not use them if I were a seller.
Agent replied · 23 August 2024
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Sarah, Customer Relations Team
5/5
GoogleVery impressed, Sophie Taylor was great 👍 …
Agent replied · 29 October 2023
Dear Ross, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleIsabelle was lovely helping with my property search!
Agent replied · 29 October 2023
Dear Alexandra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleJacksons team are FABOULOUS!!! ive been letting my flat our with them for about 10 years now and they have NEVER let me down. Dennis Claudia Jack all great highly recommend
5/5
GoogleHarry and Chris were great, super helpful and very professional, thanks both!
Agent replied · 29 October 2023
Dear Hannah, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleThank you Tom G for arranging the purchase of our property. Would definitely recommend Jacksons.
Agent replied · 29 October 2023
Dear Ross, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GooglePoppy wilks at Jacksons showed me around a few properties and had carefully thought about what I was looking for. Super friendly and great to work with. All of this is really appreciated in the current market environment
Agent replied · 29 October 2023
Dear Olivia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJonny was great - friendly and helpful
Agent replied · 29 October 2023
Dear Georgie, We are really pleased to read your positive review regarding the service from Jonny and our Balham Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleSophie was very helpful during the viewing
Agent replied · 29 October 2023
Dear Tom, I was delighted to read the comments in relation to our Balham office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleWe have been dealing with Isabelle at Jacksons during our House Hunt in Balham. She is clearly knowledgable of not only the area but also the properties themselves which cannot be said about all agents we have dealt with. Isabelle also takes our feedback into consideration when suggesting further properties to view. 5 star service.
Agent replied · 29 October 2023
Dear Tom, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleGreat experience - Harry was always very responsive and helped us to get a quick sale.
Agent replied · 29 October 2023
Dear Frances, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleHighly recommend Jonathan - enthusiastic and listens to the buyers needs!
Agent replied · 29 October 2023
Dear Ree, I was delighted to read the comments in relation to Balham and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleTom and Davina were great - made the whole sale process smooth and easy.
Agent replied · 29 October 2023
We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
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Awards
The Trusted Agent 2026 results for Jacksons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Jacksons Balham Sales
Has Jacksons Balham Sales won any awards?
Yes. Jacksons Balham Sales won Platinum in The Trusted Agent 2026 awards.
