Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently used Jackson’s to sell our maisonette after attempting to sell it previously with 2 other agents. They immediately had a higher number of viewings and we had an offer of the asking price within 8 weeks. The whole team are always very helpful and Helen in particular is extremely hard working and good at keeping us informed of the whole process. I wouldn’t hesitate to recommend using them.
Sarah · 30 October 2018
Agent replied · 29 October 2023
Dear Sarah, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations
★★★★★ 5/5
GoogleSuper thanks to Jess for her super nice attitude, very professional and great proactivity!! Bea & Fil
Beatrice · 29 October 2020
Agent replied · 29 October 2023
Dear Beatrice Rachele Frigerio, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMy experience so far with Jacksons has been flawless. Jonathan Mallet being my point of contact, he listened carefully to our requirements and at very short notice organised a day of viewings with properties that specifically met our criteria. Negotiations have been transparent and very responsive. It’s still early days in our process but based on the service thus far, we would highly recommend Jacksons.
Aijaz · 29 October 2020
Agent replied · 29 October 2023
Dear Aijaz, Thank you for taking the time in providing such lovely comments about Jonathan in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI just sold my house through Jackson’s. Would highly recommend Tom - he got me the price I wanted. Thanks!
Charlotte · 30 October 2019
Agent replied · 29 October 2023
Dear Charlotte, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Emma Landoline, I found her to be extremely pleasant. She took the time to find out exactly what my requirements were and I felt that she saw me and my family as people rather than just an opportunity to up her commission. I would have no hesitation in dealing with her in the future for any of my housing needs.
Ogo · 30 October 2019
Agent replied · 29 October 2023
Dear Ogo, We are delighted to read that our Balham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotJames was extremely professional and…
James was extremely professional and helpful during my recent viewings.
Customer · 17 February 2022
Agent replied · 6 July 2023
Thank you for leaving a wonderful 5 star Trustpilot. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend. Olivia Navarro was excellent! Very professional and informative!!
Fiona · 16 February 2022
Agent replied · 6 July 2023
Dear Fiona, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJonathon was very heplful.
Alex · 29 October 2022
Agent replied · 29 October 2023
Dear Alex, thank you for your lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGood service and quick replies - Shout out to Jonathan for helping me through the process.
James · 29 October 2020
Agent replied · 29 October 2023
Dear James, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments regarding the high quality service you have received and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJonathan Mallet has been great to work with in what can be a very stressful process.
Daisy · 29 October 2020
Agent replied · 29 October 2023
Dear Daisy, Thank you for your review which the (office) team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTom has been a brilliant agent and has supported me every step of the way. Can’t thank him enough!
Shamima · 30 October 2019
Agent replied · 29 October 2023
Dear Shamima, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHelen was fantastic from start to finish! Very communicative and looked after us very well on our first house purchase.
Thank you!!
Flora · 30 October 2017
Agent replied · 29 October 2023
Dear Flora, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations
★★★★★ 5/5
GoogleSophie Taylor of Jackson’s Balham was very helpful, informative and responsive.
Georgie · 29 October 2021
Agent replied · 29 October 2023
Dear Georgie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleIsabelle has been very helpful with our property search so far!
Alexander · 29 October 2021
Agent replied · 29 October 2023
Dear Alexander, We are pleased to read you received a five star service from Isabelle in our Balham office. We hope that we can assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie was very helpful, efficient and friendly during my property search.
Charlotte · 29 October 2021
Agent replied · 29 October 2023
Dear Charlotte, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleSophie was very professional, helpful and easy to deal with throughout.
John · 29 October 2021
Agent replied · 29 October 2023
Dear John, thank you for taking the time to leave us a 5* review. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I have been working closely with James Castleman to sell our property. He has been nothing but exemplary throughout the entire process. He holds a wealth of experience in the industry and has excellent knowledge of the area. Throughout James has demonstrated utmost professionalism and we could not recommend him and Jacksons more highly. Thank you!
Katie · 29 October 2021
Agent replied · 29 October 2023
Dear Katie, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotThank you again for all of Jackson’s Lettings Streatham
Thank you again for all of your marvellous help and we really appreciate you for going above and beyond the call of duty. It is a joy to work with you.With huge thanks
Toni · 19 March 2024
Agent replied · 23 August 2024
Dear Toni, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service
Excellent ServiceMatt Blomeley at the Wandsworth Branch has been very professional and pro-active in helping me manage my rental property which included dealing with some very out-of-the ordinary issues and has done so in a very effective manner. I would recommend Jacksons and Matt for any of your property related requirements.
Matthew · 11 June 2019
★★★★★ 5/5
GoogleKenya Williams-rene was super impressive and supportive in our property search. She showed us around several properties and helped us to secure our next flat! I would definitely recommend reaching out to her directly to assist in your property search!
Rowan · 29 September 2023
Agent replied · 29 October 2023
Dear Rowan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah Tranter , Customer Relations Team
★★★★★ 5/5
GoogleThanks Jonny for going the extra mile and keeping a cool head throughout our sale.
J · 29 October 2020
Agent replied · 29 October 2023
Dear Jonathan, Thank you very much for your great review regarding our Balham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleOur flat wasn't the easiest to sell, especially during covid. The team had a constant amount of viewings every week and always managed the bookings very professionally. I have nothing but great things to say about Jacksons Balham. Had I not have been moving out of London, I would 100% use them again. Thank you all for your time and help, well appreciated.
Daisy · 29 October 2020
Agent replied · 29 October 2023
Dear Daisy, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSuperb Sales Team. Superb advice on pricing and approach to marketing, superb communication on viewings as and when they happened, enthusiast team, and then once we had an offer they were relentless in their efforts to get to exchange as quickly as possible. We didn't need to do anything, they looked after us and we completed seamlessly. Impressed - we would recommend the Jacksons Sales Team.
Ian · 30 October 2019
Agent replied · 29 October 2023
Dear Ian, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotSophie Doughty at Jacksons Balham
I have been dealing with Sophie Doughty over the last few months with regards to a property purchase. I received detailed and regular communication throughout the whole process, as well as Sophie's ongoing support and patience with any issues that arose. Overall, an excellent experience that I believe reflects extremely well on Jacksons as a whole.
Jason · 2 March 2022
Agent replied · 6 July 2023
Thank you for your review, and mentioning your experience with Sophie in our Balham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
