5/5
GoogleHad an offer accepted through Jacksons EAs in Balham. The team were always really responsive and went the extra mile to show us a number of different properties in the area until we found the right one. Thanks!
Trusted Agent profile · London
Jacksons Balham Sales reviews in London
★★★★★
1,167 reviews across 2 platforms
8-11 Balham Station Road, London, SW12 9SG
Jacksons's office in London, at 8-11 Balham Station Road, is rated 4.8 out of 5 across 1,167 reviews on two platforms, including 885 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleSonnie and Claudia were great to work with! Thanks guys
Agent replied · 29 October 2023
Dear Hannah, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Balham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
Trustpilotproperty management
Letting bit can be occasionally questionable but property management is excellent. Kerry Dunmall is always happy and cheerful but more importantly highly effective in getting things done and checks to see if they have been completed. Only fear is she is so good one of the other agencies will poach her, because if I was them I would.
5/5
GoogleJonathan was a pleasure to work with, very responsive and great communication, and an entertaining chap to speak to. Thanks a lot!
Agent replied · 29 October 2023
Dear Verna, Thank you for your kind words regarding our Balham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleJonathan Mallet is incredibly responsive and great to work with. He takes on board your feedback on properties to tailor your search.
Agent replied · 29 October 2023
Dear Becky, Thank you for taking the time in providing such lovely comments about Jonathan in our Balham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleMy initial contact with Jonathan was very positive. He knew a lot about the area I was interested in & offered some very useful feedback.
Agent replied · 29 October 2023
Dear Liina, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Marilyn Plews Customer Relations Team
5/5
GoogleI’m very pleased with the service I have received from Jacksons. Tom has been brilliant every step of the way. Couldn’t recommend him highly enough.
Agent replied · 29 October 2023
Dear David, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotJackson's estate agents
We rented an apartment in Tooting, London under Jackson's estate agents. All teams in Jackson's were good and professional. The property management team, Shernitta Hutchinson specifically, were really good, quick to help and easy to communicate with.Many thanks!
Agent replied · 23 August 2024
Dear Michel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe got to know Poppy quite well on what ended up being a very long search for a property. She was helpful throughout and easy to get in touch with when we needed her. We also felt well informed about the process and the next steps. Thank you
Agent replied · 29 October 2023
Dear Alexander, Thank you for your kind comments regarding Poppy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThank you Poppy for all your help
Agent replied · 29 October 2023
Dear Charles, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleElle-Mai is excellent, knowledgeable and very friendly.
Agent replied · 29 October 2023
Dear Alex, Thank you for your great 5 star review, and mentioning your experience with Ellie-Mai in our Balham office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleJonathan Mallet was so helpful on our hunt to find our first home. Super responsive and professional.
Agent replied · 29 October 2023
Dear Harriett, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleJacksons have been so good to work with in my search so far. I've been dealing with Sophie Taylor who has been lovely. She's got back to me with answers to my questions quickly and really taken into consideration what I'm looking for when she suggests properties to me. I feel like I'm in really capable hands. Would recommend her and Jacksons to a friend.
Agent replied · 29 October 2023
Dear Jennifer, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
4/5
TrustpilotKerry dunmall
Jacksons as a whole not too pleased with Until thankfully I got a great new property manager who has definitely made a huge difference. Kerry Dunmall has been a star so far. She’s polite and has gone above and beyond in helping with any issue that has come up. Truly hope that she remains my first contact.
5/5
GoogleSophie Doughty was really helpful during our house process, very quick to respond to emails and always there to listen to our concerns. She also did a great job of managing the two sides and really helped us get exchange/completion agreed.
5/5
GoogleThe property we enquired about was no longer available, but Raymond put together a set of four viewings of similar properties at short notice. Five stars for him!
Agent replied · 24 October 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Raymond and the team. Please do not hesitate to contact us again. Kind regards, Sarah
5/5
GoogleWe are now the proud owners of a property in the area. Thanks to Tom Gardner for making it all happen.
Agent replied · 29 October 2023
Dear R Stanley, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Marilyn Plews Customer Relations Team
5/5
GoogleJonathan was great in helping me find exactly what I was looking for and was super helpful in the offer process.
Agent replied · 29 October 2023
Dear Jessica McCready, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleJonathan went above and beyond for us! He found us the perfect property and within 3 days we had an offer accepted. Thank you.
Agent replied · 29 October 2023
Dear Samuel, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDominic was brilliant at helping me purchase my first home. The whole process was completely seamless and stress free. Thanks so much for everything!
Agent replied · 29 October 2023
Dear Fiona, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJonathan Mallet has been a pleasure to deal with - thank you! Very proactive & helpful.
Agent replied · 29 October 2023
Dear Klara, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleJohnathan is passionate about his work and very responsive. Looking forward to dealing with him again.
Agent replied · 29 October 2023
Dear Tommy, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleSophie has been supportive throughout a difficult sale. She was always responsive and professional. Thank you
Agent replied · 29 October 2023
Dear Jo, what a lovely review you have given regarding our Balham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSophie is their Chief Negotiatior... particullary challenging situation.
Agent replied · 29 October 2023
Dear Andrew, Thank you for your lovely 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Jacksons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Tell us what you need and we'll put you in touch. Jacksons Balham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Questions about Jacksons Balham Sales
Has Jacksons Balham Sales won any awards?
Yes. Jacksons Balham Sales won Platinum in The Trusted Agent 2026 awards.
