Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelen was really helpful whilst we were looking for flats. She showed us really relevant properties and always listened to what we wanted/didn't want! She stayed in touch and kept us fully in the loop :)
Gaby · 30 October 2018
Agent replied · 29 October 2023
Dear Gaby, Having read your review, we would like thank you for your feedback about our Balham Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJordan Murcer was always professional and available to talk to whenever we had questions. He was also very informative whilst showing us around flats able to answer any questions we had.
Robert · 29 October 2020
Agent replied · 29 October 2023
Dear Robert, Thank you for your great review regarding our Balham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHarry Laflin was a great help in finding my property - listened to everything I wanted and showed me the properties that met my needs! Would highly recommend working with Harry!
Hannah · 29 October 2020
Agent replied · 29 October 2023
Dear Hannah, We are delighted that you took the time to leave such a fantastic review which the Balham team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent communications and customer focus. Would not hesitate to recommend the Balham team of Jacksons. Special thank you to Tom Gardner who was a fantastic help in our recent property search. Thank you Tom!
Katie · 30 October 2019
Agent replied · 29 October 2023
Dear Katie, Thank you for taking the time to write a review about the great service you received from our Balham Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleKirk and his team have been super efficient and reactive throughout for our house purchase.
Caroline · 3 March 2023
Agent replied · 29 October 2023
Dear Caroline, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSophie was very professional, punctual and quick to provide answers to all my questions. Nothing was to much trouble to ask; an excellent representative of Jacksons
Mark · 29 October 2021
Agent replied · 29 October 2023
Dear Mark, We greatly appreciate you putting aside the time to submit a review about our Balham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJacksons in Balham were supportive, informative and showed us some really great properties. Would definitely work with Sophie again, who was both professional and personable.100% recommend.
Rupal · 29 October 2021
Agent replied · 29 October 2023
Dear Rupal, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
TrustpilotJacksons have worked tirelessly on my…
Jacksons have worked tirelessly on my property sale through turbulent times. Kieran is a very professional sales man and has been superb! Thank you
L&jkdgf · 16 February 2022
Agent replied · 6 July 2023
Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience with Kieran. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat team at Balham - really appreciated the professionalism and responsiveness of team team, particularly Sophie and Jonathan.
Dusty · 29 October 2022
Agent replied · 29 October 2023
Dear Dusty. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe estate agent I worked with, Tom Dabell, was very capable and responsive, ensuring that the process of looking for a place ran as smoothly as possible
Danny · 26 January 2026
★★★★★ 5/5
GoogleRaymond helped us find our first home, he was friendly and knowledgeable about the properties we were viewing and following the viewings he was helpful and quick to respond over email. Previous to this we have rented with Jacksons and have always been happy with their service!
Thomas · 29 March 2024
Agent replied · 28 April 2024
Dear Thomas, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotKerry Dunmall - Great Property Manager
Kerry is our Property Manager. We had a leak in our bathroom and within about 30 minutes she had arranged someone to come and look at it.She is incredibly helpful and was very responsive!
Customer · 21 May 2019
Agent replied · 27 August 2023
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotHelen and her team really are on top of…
Helen and her team really are on top of their game. They clearly know their market and deliver excellent advice backed up by a very professional service.
ESW5BMW · 6 July 2021
Agent replied · 6 July 2023
We are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHarry was amazing in helping us find our property. He made the whole process seamless and was very open and honest along the way. Couldn’t recommend Harry and Jackson’s enough.
OJ · 29 October 2020
Agent replied · 29 October 2023
Dear OJ, We appreciate you taking the time to submit your review regarding the service you received from our Balham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJonathan was extremely helpful with everything and always happy to take a call to explain anything. Jacksons’ knew our criteria and made sure we saw places meeting these, making the search much easier.
Sophie · 30 October 2019
Agent replied · 29 October 2023
Dear Sophie, We are really pleased to read your positive review regarding the service from our Balham Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHelen was excellent at securing the right buyer for our property. Great customer service, highly knowledgable about local market and a great sales person too. Would trust her again for any future sale.
Mark · 30 October 2019
Agent replied · 29 October 2023
Dear Mark, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHelen and Elle-Mai achieved a fantastic result for us in the sale of our property through professionalism, focus and determination. We are delighted with the outcome and are grateful for the proactive way in which they managed the process. Thank you both! A great experience. We would definitely use Jacksons again and would recommend to all.
Alexander · 30 August 2023
Agent replied · 29 October 2023
Dear Alexander, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience selling a house through Jackson's - the team proved that they had valuable experience and knowledge of the local market. Helen and Tom were very supportive and kept us fully informed through the process.
Mary · 30 October 2017
Agent replied · 29 October 2023
Dear Mary, Thank you for your review regarding your experience with our Balham Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleIsabelle Farrow was a real help, professional & helpful on viewings as well as great at proactively sharing properties with me that fit the bill.
Callum · 29 October 2021
Agent replied · 29 October 2023
Dear Callum, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Elle-Mai while searching for a property to buy in Balham. She drove us around and explained each property clearly, which was incredibly helpful. Elle-Mai's professionalism and dedication to finding us the perfect property were truly remarkable. Thank you for your amazing work, and I look forward to working with you again in the future!
Nilay · 1 April 2023
Agent replied · 31 May 2023
Dear Nilay,We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Elle-Mai, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery good service on the sale of my house. Kirk was great and can fully recommend Jackson’s
Ian · 29 October 2022
Agent replied · 29 October 2023
Dear Ian, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Kirk and Sophie during my house purchase, both incredibly helpful, professional and friendly throughout.
Claire · 29 October 2022
Agent replied · 29 October 2023
Dear Claire, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Jackson’s have been incredible! They have been proactive at dealing with issues, given sound and reasonable advice , shown commitment, built strong relationships, proven very resilient in a tricky sale and have always been easy to contact. Special thanks go to Helen, Kirk, Raymond and Kelly.
Alice · 29 January 2024
Agent replied · 28 April 2024
Dear Alice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jacksons Balham, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJonathan Mallet was incredibly helpful during my property search. He is very knowledgable about the area and was great at listening to my requirements. Really recommend working with him.
Marina · 29 October 2020
Agent replied · 29 October 2023
Dear Marina, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
