Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Jackson’s for my recent house purchase. Kirk and Rhea were both fantastic facilitators as seller’s agent. As a buyer, I found them very attentive, responsive and kept everything moving along and transparent. Highly recommend. I wish you worked in Islington to sell my flat!
Elizabeth · 3 September 2022
Agent replied · 31 May 2023
Dear Elizabeth, We really appreciate you taking the time to leave such lovely comments about Kirk & Rhea. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Balham team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have been very happy with Kirk at Jackson’s Balham, as well as the rest of the team there. Kirk is very responsive, proactive and personable, we couldn’t have asked for a better person to manage the sale of our home.
Sioban · 2 March 2023
Agent replied · 31 May 2023
Dear Sioban, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Balham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI have been regularly in contact with Jonathan Mallet at Jackson’s to try and secure my first property. Jonathan has been extremely helpful, recommending properties that exactly fit the criteria and regularly calling me with updates and suggestions. I have been very impressed by Jonathan to say the least, thank you Jonathan!
Joe · 29 October 2021
Agent replied · 29 October 2023
Dear Joe, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleWe were very impressed with Jacksons during the sale of our flat in Balham. Sophie Doughty was responsive throughout the exchange process, acting as a go between for us and our buyer. She was clear and very helpful throughout. Would highly recommend going through Jacksons from our experience with Sophie.
Lucy.PositiveResponsiveness, Quality, Professionalism
Lucy · 28 August 2021
Agent replied · 29 October 2023
Dear Lucy. Thank you for sharing your kind words about Sophie. Your comments are much appreciated by the Balham team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat sales team, amazing customer service
We’ve used Jacksons twice, and both times we’ve had excellent customer service and a great experience. The sales team couldn’t have worked harder for us and we’re incredibly grateful to them for all they’ve done. Thanks Team, keep up the hard work!
Em · 23 January 2023
Agent replied · 6 July 2023
Dear Em,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotProactive and keen to update as and when required
Excellent updates, honestly given, proactive and friendly team including Tanai Abbe Shernitta amongst others
Jas · 25 March 2026
Agent replied · 26 December 2025
Dear Jas, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleRaymond from Jacksons Balham was a joy to work with. He was so knowledgable, kind, and extremely responsive throughout the process. Would highly recommend!
Michelle · 26 July 2025
★★★★★ 5/5
GoogleJust sold my property through Jacksons and the process was great. Poppy was nice and easy to speak to with efficient communication on all matters. Would recommend both Jacksons and Poppy as agents.
Harry · 29 September 2023
Agent replied · 29 October 2023
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleElle-Mai has been a great POC, responding quickly and answering my questions rapidly. This has put my mind at ease that my house was in good hands. Thank you for your help
Celine · 22 October 2023
Agent replied · 29 October 2023
Dear Celine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbsolutely stella service from Jonathan Cooke and Sophie Doughty at Jackson’s Balham, utmost professionals who got us an accepted offer 5 days from listing which then moved to exchange within 5 weeks.
Very professional, providing great advice throughout the process and pushing through the transaction.
Would 100% recommend Jackson’s, Jonathan and Sophie. Thank you very much!
Chris · 29 October 2020
Agent replied · 29 October 2023
Dear Chris, Thank you so much for the fantastic feedback, the team at Balham are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRaymond Addi has been first class all along our buying No 15 Old Devonshire road, keeping us informed and confident.
Donatienne · 28 June 2024
Agent replied · 27 August 2024
Dear Donatienne, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GooglePoppy Wilks has been a helpful and attentive agent during the buying process for my first home. She kept me updated throughout and is generally a pleasure to deal with. Would recommend!
Kat · 15 October 2023
Agent replied · 29 October 2023
Dear Kat, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleThe whole sales team did a fantastic job of selling our flat. Great Service from a very friendly team. James and Sophie were a huge help pushing things through and getting the sale across the line whilst keeping us updated every step of the way. An absolute pleasure to deal with!!PositiveQuality
Henry · 25 October 2021
Agent replied · 29 October 2023
Dear Henry, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GooglePoppy was great, very knowledgeable about the properties and helpful
Helen · 24 November 2024
Agent replied · 8 December 2024
Dear Helen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Katie
★★★★★ 5/5
GoogleHelen and her team were excellent. Their guidance on how the sale process would pan out was spot on and they worked hard to get us the right price and, just as importantly, the right buyer. At the crucial moment Helen stepped in to ensure the sale got over the line. I really couldn’t recommend them highly enough!
John · 30 October 2019
Agent replied · 29 October 2023
Dear John, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI would thoroughly recommend Jackson's estate agents - I have now used them for both my purchase and sale and they provided an excellent service on both sides. I received an offer within a couple of weeks of my flat going on the market, and Harry and the team made the purchase process quick and pain free :)
Issy · 30 October 2019
Agent replied · 29 October 2023
Dear Issy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Balham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRaymond from Jackson’s in Balham was extremely professional and helpful throughout the process - I can’t recommend him enough!
Claire · 28 June 2024
Agent replied · 27 August 2024
Dear Claire, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GooglePoppy was very helpful when we went to view properties. She arrived on time, was able to answer lots of questions, and if not, would promptly respond by email. We were very impressed with the service she provided.
Ryan · 1 April 2023
Agent replied · 31 May 2023
Dear Ryan,It’s great to hear that you have had a brilliant experience with our Balham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRaymond made the whole process of purchasing the property very smooth and he was very responsive to my (constant!) questions. Raymond is a nice person to do business with.
Robert · 30 November 2023
Agent replied · 28 April 2024
Dear Robert, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GooglePoppy was great, she put together a really good range of properties for me to view in the Balham area, was on time, friendly and professional.
Michelle · 29 January 2024
Agent replied · 28 April 2024
Dear Michelle, Thank you for your kind comments regarding Poppy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah , Customer Relations Team.
★★★★★ 5/5
GoogleHelen has been incredibly helpful and supportive throughout our house search. Although we were unsuccessful in our most recent bid, we were so appreciative of her help and support through every step of the offer process. The best experience with an agent we’ve had so far! Hope we get to deal with Helen again
Katie · 29 October 2020
Agent replied · 29 October 2023
Dear Katie, I am writing to say thank you for your kind comments about the service you received from our Balham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotI had a great experience with Gianna at…
I had a great experience with Gianna at Jackson’s Estate Agents. She was professional, approachable, and always ready to help. Communication was clear and efficient, and she made the whole process much smoother. Highly recommend!
Lyan · 22 August 2025
Agent replied · 8 June 2026
Dear Lyan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI have been working with Jackson’s for years on the lettings side. After I made the decision to sell, I went with another agency initially who promised me a higher rate of sale, however, I should have gone with Jackons (and trusted my instinct!) as they are honest, hard-working, great quality and professional and the other Balham based agency entirely the opposite! Thanks to Jonathan and the team for all their hard workPositiveResponsiveness, Quality, Professionalism
Jenni · 28 August 2022
★★★★★ 5/5
GoogleSuper helpful through the process so far - very efficient and clear communications. Thanks to Poppy for the help.
Olivia · 29 May 2024
Agent replied · 27 August 2024
Dear Olivia, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
