Jackson Stops London reviews

★★★★★ 5/5

Google

Big thanks to Harry and the team, with special mention of Bryony. Managed to complete our sale and onward purchase before the stamp duty holiday.PositiveQuality, Professionalism

Will · 27 August 2021

★★★★★ 5/5

Google

Great experience buying our first home from Jackson-Stops. We were first time buyers and Rob was always constructive and helpful in getting over all the hurdles and securing a swift exchange.

Luis · 21 June 2020

★★★★★ 5/5

Google

I have just bought a property through Jackson-Stops Pimlico. The transaction was largely run by Hamish Gibson who was fantastic throughout. Couldn't recommend them highly enough.

Jack · 21 June 2023

★★★★★ 1/5

Trustpilot

Would have been nice to actually view the property!

We sat outside the property for 40 minutes waiting for the agent to show up, which she never did. When we finally got through to the office on the phone the agent who was meant to be showing us the property simply told us she had forgotten about us, with no apology offered - just a 'Can we do it another time, I can't leave the office now anyway.' A complete disregard for our time! Wholly unprofessional, and we aren't surprised that the landlords have been struggling to rent the property if the agent can't actually be bothered to turn up to viewings! We will be avoiding Jackson-Stops like the plague - and would advise any landlords to think twice before using their services!

Jamie · 7 January 2020

★★★★★ 5/5

Google

Thank William so much, he is always there to help and responsive for all questions I have.PositiveResponsiveness, Quality, Professionalism, Value

Yuhe · 21 June 2022

★★★★★ 1/5

Trustpilot

What a bunch of unprofessional…

What a bunch of unprofessional individuals.......cheated out of a purchase by being bamboozled with a £10 thousand pound non refundable fee to open an " offer".....which according to one director was "normal" and Richard Addington as "never had any before....."....AVOID THIS FRANCHISE AT ALL COSTS....

David · 5 November 2020

★★★★★ 5/5

Trustpilot

Highly recommended

Jackson-Stops have been fabulous from start to finish, communicative & helpful at every juncture. I wouldn’t hesitate to use their services again in the future.

Matt · 4 July 2023

★★★★★ 5/5

Trustpilot

Jackson-Stops - Period Property Specialists

Jackson-Stops have been instrumental in the sale of our period Grade II listed property - their knowledge and experience of specialist properties was key. Supportive, excellent communication and always there at every stage of the sale process, i cannot recommend them enough.

J · 2 July 2021

★★★★★ 5/5

Google

Renting a flat with J-S Pimlico starting in 2021. The agent (William) was extremely helpful when we were looking for suitable flats, and gave very useful and realistic advice. By far the best of the agents we encountered, having tried with several other lettings agencies in the area. We're very much enjoying living in the flat, due in no small part to his efforts.PositiveResponsiveness, Quality, Professionalism

Tim · 27 August 2022

★★★★★ 5/5

Google

Excellent service from Harry, Rob and the team who were tenacious and efficient in getting through the sale of our flat last year. Would highly recommend.

Hannah · 21 June 2021

★★★★★ 1/5

Trustpilot

Poor Leadership = Poor results

Philip Ribon in the Bridport office is extremely difficult and unpleasant to deal with and we reccomend you use any other estate agency than this one. He writes rude emails when he hasn't followed things up, blames the client and is ineffective in selling houses.

Alison · 15 October 2020

★★★★★ 5/5

Trustpilot

Loren Pogue has recently taken over…

Loren Pogue has recently taken over managing our property. Her communications have been timely and taken care of our concerns immediately.

Susanna · 11 October 2023

★★★★★ 1/5

Trustpilot

Really disorganised at every level

Really disorganised at every level. Repeatedly contacted with the same queries from different colleagues, they didn't log information, we weren't kept in the loop at all. On top of that very unapologetic about their lack of coordination. Will never use again.

Ca · 18 August 2021

★★★★★ 5/5

Google

Smooth process with these guys to rent my daughter's flat in Pimlico. Changed to this office and firm after bad experience elsewhere. Happy we did.

Paul · 21 June 2023

★★★★★ 5/5

Trustpilot

Exceptional highly recommended estate agents

James and Ria gave me an exceptional service with selling successfully. Huge experience and knowledge, friendly and ultra helpful. Totally trustworthy and I can highly recommend them! Thank you so much, Ali

Ali · 1 November 2022

★★★★★ 5/5

Google

I had a great experience dealing with Jackson-Stops. William was very helpful throughout the process of finding us a property fast within the budget.PositiveQuality, Professionalism

Damien · 21 June 2021

★★★★★ 5/5

Google

Jackson Stops Pimlico are brilliant people. Highly recommended. Harry and Alexander are both stars of the Pimlico property scene, I would definitely use again.

Alan · 21 June 2023

★★★★★ 5/5

Trustpilot

Jackson-Stops (Bridport and Dorchester)

Jackson-Stops (Bridport and Dorchester) were supportive, professional, and responsive. This was consistent throughout initial discussions, brochure production, prospective buyer viewings, purchase negotiations, and monitoring the chain leading to a successful conclusion. We can recommend them whole heartedly.

ALAN · 4 February 2022

★★★★★ 5/5

Trustpilot

Richard Jones, Northampton

A somewhat belated review - Richard sold our Northampton house in 2016. I felt the team at Jackson-Stops & Staff did a really excellent job in selling our house. The brochure was well put together and had really superb photographs - it made our Victorian townhouse look so good that I had serious second thoughts about selling it. However, and more significantly, the price they suggested marketing our house at was quite a lot higher than rival agents had suggested. Jackson-Stops only seem to market good quality properties, and ultimately Richard's judgement of the market and his perception of the qualities of our house proved accurate. We achieved a sale at a price that was very acceptable to us. Far and away the best agents to use in Northampton, and if their other offices elsewhere are as well run, a firm I can wholeheartedly recommend, both for buyers and sellers.

Christopher · 6 February 2019

★★★★★ 5/5

Google

Daisy was so efficient and helpful. Very prompt responses and went out of her way to assist me!

Philie · 21 June 2022

★★★★★ 5/5

Google

Will Dodds was excellent, very helpful indeed and incredibly personable. Couldn't rate the service he provided more highly

James · 21 June 2022

★★★★★ 5/5

Trustpilot

A pleasurable experience.

We were fortunate enough to have the expertise of Philip, Kate and Virginia when buying our house, they are friendly, efficient and knowledgeable making the whole experience a pleasure from start to finish.

Henry · 2 August 2022

★★★★★ 5/5

Trustpilot

Efficient and professional.

We received a very efficient and professional service from JS staff throughout the process!

Sam · 8 February 2024

★★★★★ 1/5

Trustpilot

Pushy and rude

Apart from being 45 minutes late (they had forgotten about me) to a viewing I had arranged the day before. The follow up phonecall from a lady was awful. She was so pushy and arsey in trying to get me to make an offer, and was really rude when I wouldn’t give her personal details she was asking for. She kept saying she was old fashioned and thinks certain things should be done in a certain way, but if you ask me she should be saying she’s out of date. Complete lack of customer service. I was still keeping the house as an option if we changed our minds, however I have binned the brochure and will definitely not be making an offer thanks to this woman completely putting me off. It just confirmed even further that anything to do with this house is just hassle!

Gemma · 21 September 2018