Trusted Agent profile · London
★★★★★
858 reviews across 2 platforms
16 Sussex Street, London, SW1V 4RW
Jackson Stops's office in London, at 16 Sussex Street, is rated 4.8 out of 5 across 858 reviews on two platforms, including 389 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI've known the team at Jackson Stops…
I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!
Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotLovely team
Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!
5/5
GoogleHighly recommend our agent William Dodds, he was very conscientious and responsible, he helped us find the perfect apartment very quickly and was able to resolve any problems in a timely manner, highly recommended!
Thank you for your kind comments regarding William and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
5/5
TrustpilotThe Outstanding Jackson-Stops Lindfield Team
The Jackson-Stops Lindfield team is fantastic. Toby, Guy, Freddie and Trudy are honest, straightforward and a pleasure to deal with. We would recommend them as agents who really understand the local market and who also provide excellent service.
Hi John, thank you for taking the time to leave a review about the service you received from the Lindfield team, and we're pleased to hear that you would recommend Jackson-Stops. Best wishes from all of us at Jackson-Stops.
5/5
GoogleGreat team (Harry, Alexander and Hamish). Professional, reliable, knowledgeable and diligent in what they do and do it well.
Dear Will, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotExcellent service
We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you
Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJustine and John at the Weybridge…
Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !
Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.
5/5
TrustpilotWe would like to congratulate Neil and…
We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene
Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.
5/5
GoogleThe agent Daisy has been lovely during the stressful period of negotiations. In addition she was extremely helpful with the papers and procedures.PositiveQuality, Professionalism, Value
5/5
TrustpilotTallulah has always responded quickly…
Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!
Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.
5/5
GoogleWilliam Dodds (Lettings) and the Jackson-Stops team were truly incredible in helping deal with the organisation of my lease. They were extremely reliable and made the overall process as smooth as possible.
Dear Connor, Thank you for your great 5 star review, and mentioning your experience with William in our Pimlico office. Kind regards, Marilyn Plews, Customer Relations Team
5/5
TrustpilotA great team
Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.
Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.
5/5
GoogleWe had a great experience with Jackson Stops Pimlico. Robert was incredibly helpful and we managed to secure our dream home so quickly thanks to him.
5/5
GoogleRenting through Jackson Stops proved to be a great choice as we were guided through the process in the capable hands of William Dodds, whose calm, straightforward approach enabled the process to move swiftly and without strain. Will's patience and guidance with the complexities of our own move could not have been better as he helped put our minds at rest throughout various unexpected circumstances. We will be keeping Will's contact details and recommend him for future moves! Thanks again, Laura and Alex
5/5
GoogleMyself and my partner contacted Jackson-Stops upon viewing a flat we liked the look of online. Within three hours we had viewed the property and we loved it. Alice sent over documents on the same day, assisted in the negotiation and has been absolutely fantastic to this point. We move in within the next couple of weeks and we have been absolutely delighted with the service. Would highly recommend to anyone and if you can ask for Alice.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWill Dodds at Jackson Stops was superb. He was proactive in showing us flats that we had not seen advertised and very gracious when listening to our wishes and needs. He was always punctual, smartly dressed and polite and was gracious and caring in every aspect. He went the extra mile at every stage, calling and emailing to check how our move went. I wholeheartedly would recommend him for your moving needs, we would not have wanted anyone else!PositiveProfessionalism
5/5
TrustpilotFinding a new home is never easy
Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.
5/5
GoogleWe were very pleased with the service provided by Harry and Alex, and the efficient way they helped us to complete the sale of our apartment within a very tight schedule.
Dear David, Thank you for your great 5 star review, and mentioning your experience with Harry and Alex in our Pimlico office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat service from Jackson Stops
Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.
Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.
5/5
TrustpilotJackson-Stops (Anthony and Neil in…
Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.
Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops were a pleasure to deal…
Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended
Dear Cecilia, thanks so much for taking the time to praise the service you received from us.
5/5
TrustpilotVery professional with good…
Very professional with good communication. Nice people to deal with.
Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.
5/5
GoogleThank you William Dodds! Made everything really smooth, communication was always great and easy going customer journey all the way through the process. Helped us to secure a great place, thanks.
5/5
GooglePositive experience working with this team: great local knowledge, dedicated staff really willing to understand clients' requirements, and really responsive (timely, engaging, polite). They went over and above expectations to give considerable time to discuss options. Looking forward to working with them even more in the future.
Dear Theodore, Thank you so much for the fantastic feedback, the team at Pimlico are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Marilyn Plews Customer Relations Team
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The Trusted Agent 2026 results for Jackson Stops, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Jackson Stops hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Jackson Stops won Gold in The Trusted Agent 2026 awards.
