Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHarriet could not have been easier and more pleasant to deal with. She was really responsive, great with getting back to all my questions clearly and made the whole experience of renting in London stress free.
It is rare to find an estate agent who actually wants to support you and provides you with both the time and advise you need. Working with Jackson-Stops, and specifically Harriet, was a breath of fresh air, and for someone who was starting to lose faith in the renting system in London, they came at the perfect time! Couldn’t recommend more!PositiveResponsiveness, Professionalism
Giulia · 21 June 2022
★★★★★ 5/5
TrustpilotI have dealt with the Jackson Stops…
I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.
Aarran · 12 April 2024
Agent replied · 13 June 2024
Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleThe service we received from Rob Dawson and his team was second to none. The best experience we have ever received from an Estate agency firm. Would highly recommend.PositiveProfessionalism, Value
Philippa · 27 August 2022
★★★★★ 5/5
GooglePurchased my first home with Jackson-Stops. Friendly and efficient team especially my agent Johnny! Overall very positive experience and would highly recommend!
Edwin · 30 May 2024
Agent replied · 20 June 2024
Dear Edwin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleAgain another great effort letting out my flat guys, limited void period despite the redecoration between and difficult time scales involved. None of the pushy antics of other estate agents. I can not recommend you more highly.
Charles · 21 June 2023
Agent replied · 20 June 2024
Dear Charles, Having read your review, we would like thank you for your feedback about our Pimlico Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotHighly professional and efficient…
Highly professional and efficient service from start to completion. Anthony put a considerable amount of time into agreeing a realistic valuation, the photographs of the property were brilliant and potential buyers were well managed. Most importantly we were kept informed at every stage of the way.
Malcolm · 5 August 2022
Agent replied · 13 June 2024
Hi Malcolm and Caroline, we're pleased you experienced such a positive approach from Jackson-Stops and we appreciate the time you've taken to leave a review. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GooglePaddy Robinson is a great representative for Jackson-Stops & Staff Estate Agents. My colleague and I have just agreed, in principle, on a rental that Paddy recently showed us. He was professional, efficient and kept us informed every step of the way. I would highly recommend them.
Eugene · 22 June 2016
★★★★★ 5/5
GoogleSuch an incredibly friendly and helpful team! From viewing my new flat to getting contracts signed took less than a week. The process has been professional and has made my renting experience an easy one.
Natasha · 26 July 2023
Agent replied · 20 June 2024
Dear Natasha, Thank you for your kind comments regarding the Pimlico team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
I’ve had a very pleasant experience with Jackson Stops, specially with Loren Pogue, my agent. Our requests and concerns are promptly taken care of and she is always on top of things.
Alejandro · 10 October 2023
Agent replied · 13 June 2024
Dear Alejandro, we're pleased to hear you had a very pleasant property experience with Loren and the team and that your requests and concerns were taken care of. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat experience
Jackson-Stops, Newmarket, were extremely helpful to me and, I would say, went above and beyond to help me find a property in a particularly tricky situation. And they continue to offer friendly assistance should I need it. I’m very grateful to them.
Alexander · 6 December 2022
Agent replied · 13 June 2024
Dear Alexander, thank you for taking the time to review Jackson-Stops Newmarket and we're pleased to hear that you felt the team went above and beyond to help you find a property. Best wishes from all of us at Jackson-Stops.
★★★★★ 1/5
TrustpilotWent into their shop in Woburn
Went into their shop in Woburn, just to be spoken to like some idiot. The staff were incredibly rude and their service was s***, I thought this was supposed to be a serious establishment.
Max · 11 August 2023
Agent replied · 13 June 2024
Dear Max, we’d be grateful if you could email info@jackson-stops.co.uk so that we can investigate your experience fully. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleBryony was a really helpful agent who dealt with all our queries and issues with speed, grace and professionalism. We were grateful to be dealing with her.PositiveResponsiveness, Quality, Professionalism, Value
John · 21 June 2022
★★★★★ 5/5
GoogleThe Jackson-Stops team continue to be very responsive and found a tenant very quickly. The negotiations and letting process was very smooth. Many thanks to William and the Pimlico team.
Mark · 21 June 2022
★★★★★ 5/5
GoogleDaisy was quick and helpful from my first telephone call. She showed me the flat (twice), and didn't ask embarrassing questions, such as about employee and financial status! Highly recommended.
Harish · 21 June 2022
★★★★★ 5/5
TrustpilotI have dealt with Jackson stoppsfor…
I have dealt with Jackson stoppsfor many years. Margaret heath deals with the tenants very skilfully and meets the requirements of the building and me as landlord. Her experience is invaluable.John
John · 21 October 2023
Agent replied · 13 June 2024
Dear John, Margaret is clearly a valued member of the team, and it's excellent to hear that she deals with your tenants skilfully, and that her experience is invaluable to you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleThe best estate agents around. Honest, knowledgeable and professional.I cannot recommend more definitely the best local agent by far.
I have been dealing with Robert who has been more than helpful at every stage, he has a deep knowledge of the area and can be relied upon for honest pragmatic advice.PositiveQuality, Professionalism
Nicky · 21 June 2021
Agent replied · 20 June 2024
Dear Nicky, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleRob Dawson assisted me with my flat search over the summer and was extremely helpful and knowledgeable on the local market and various configurations of the buildings, ahead of what I had experienced with other agents. He was also very good at identifying easy wins to maximize floor area. Can highly recommend.
Mark · 21 June 2021
Agent replied · 20 June 2024
Dear Mark, Thank you for your kind words regarding our Pimlico office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 1/5
TrustpilotVery unorganised, poor standards in every department
Really disorganised at every level. Repeatedly chased by ourselves regarding the ongoing issues. Dealing with different people not knowing what there doing. Very unapologetic about there lack of coordination and conformation. Never use these again. Extremely let down and utterly disappointed at the service that Jackson-stops in Wimbledon branch provide.
HS · 22 October 2021
Agent replied · 13 June 2024
We are concerned to read your comments and unable to identify you on our database. Please do contact us directly with further details and we will look into this for you - asma.chughtai@jackson-stops.london. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotAmazing!
Amazing. It is one of the best agency I've dealt with so far. They are so professional. Viola was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Jackson-Stops
Nina · 20 August 2019
★★★★★ 4/5
TrustpilotWould recommend this agent for Lettings in Wimbledon
This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.
Wissam · 19 March 2023
Agent replied · 13 June 2024
Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops highly recommended
Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.
Sara · 3 March 2021
Agent replied · 13 June 2024
Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.
★★★★★ 5/5
TrustpilotJackson Stops was always very…
Jackson Stops was always very straightforward with us, and attentive to our needs.
KE · 23 September 2024
Agent replied · 22 October 2024
Dear KE, it is good to hear that the service you received was attentive and straightforward. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotBest agents I have ever used
I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.
Frances · 15 October 2022
Agent replied · 13 June 2024
Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotLovely team
Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!
Aby · 21 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
