Inner City Estates reviews

★★★★★ 5/5

Google

As first time tenants you imagine that sorting out a property is a stressful activity, waiting days for email responses and constantly restless and unsure where you’re at in the process. This was not the experience we had with Paul and Inner City Estates. Instead, we were able to book a viewing for our property and had our deposit and offer completed within 24 hours. Again, this was our first time renting and not once were we left in the dark, all our queries were answered quickly and they helped make this process super easy. Highly recommend 👍

Thomas · 18 June 2023

★★★★★ 5/5

Google

Used Inner City Estates to find our new apartment, Paul was super friendly and helpful. Very quick to respond to emails and help with any queries! Will use again in the future

Ciara · 18 June 2023

★★★★★ 5/5

Google

Paul was professional, a clear communicator and fast to address doubts or queries. Would recommend

Christopher · 17 June 2024

★★★★★ 5/5

Google

Lenka has been very supportive and responsive throughout the process. She is very friendly and kind, and updated me about all queries instantly. I highly recommend her for renting a property.

Muskan · 18 June 2023

★★★★★ 5/5

Google

Flawless experience with Inner City Estates from our first enquiry to quickly securing the tenancy and a successful and smooth move in process. Paul Goldie was helpful, attentive and quick to respond to questions. Highly recommend the company! Thank you Paul!

Gemma · 18 June 2022

★★★★★ 5/5

Google

Forget about poor condition properties, Inner City Estates only has good options for you. Paul is very attentive and diligent. He responds to all emails quickly. We had a few requests regarding to the property before we move and Paul manage carefully all of them. We are very happy with our new home :-)

Doug · 19 June 2019

★★★★★ 1/5

Google

** was unhappy with the level of service and professionalism of this agency when I was a tenant in a property they managed.

Perrin · 27 October 2025

★★★★★ 5/5

Google

Moving into my new place was easy and straightforward, and I'm very happy with the flat and service provided. Paul Goldie was a pleasure to deal with, answering all my questions quickly, and making sure everything was taken care of.

Tom · 18 June 2022

★★★★★ 5/5

Google

We couldn't be happier with the service provided by Lenka from Inner City Estates. Everything went really well and she was very flexible and very professional.

Evandro · 21 September 2023

★★★★★ 5/5

Google

Paul made our experience as first time (student) renters so smooth and easy. Always willing to answer my stupid questions. Really not a bad experience to speak of :)

Oliver · 18 June 2023

★★★★★ 5/5

Google

I can say with 100% honesty, Inner City Estates are the difference between selling our properties and continuing in the residentail rental market. Prior to my association with ICE I "drifted" between agents hoping there would … More

Mel · 12 May 2025

★★★★★ 5/5

Google

Throughout our renting flat process Inner City Estates, was incredibly helpful for us. They continuously replied our calls and emails and keeping us informed about the process. I would highly recommend every one to choose inner City Estates.

Rohit · 22 April 2025

★★★★★ 4/5

Google

Paul was really helpful and helped my flat mate and me find a perfectly suitable flat in north London. He was polite and considerate of our needs.

Marta · 18 June 2023

★★★★★ 1/5

Google

After seeing an awesome property for rent we contacted the agency. An agent named Lenka responded quickly with some general questions and the video link of the flat attached to the email. We loved the flat and wanted to proceed with the physical viewing asap, answered all necessary questions and offered days and times we're available. No response from Lenka for 3 weeks! Meanwhile the property is still listed as available on renting sites. After sending multiple enquiries and calling the agency a lovely lady from the customer service passes on my message and the same day Lenka sends me the identical email as the first time with the video and the same questions. This time we communicate well via email and text. The next day we finnaly arrange a viewing. 40min before the viewing Lenka sends a text and calls me to cancel the viewing as she just received another offer. What a waste of time and VERY UNPROFESSIONAL. I would have appreciated a NO 3 weeks ago. Anyway this was our experience 🤷‍♀️

MsAndre · 26 December 2022

★★★★★ 5/5

Google

Great service and communication, my agent was Diane Nyquist, always helpful and answers really fast! Recommended!

Bissan · 26 November 2025

★★★★★ 5/5

Google

The service was seamless, it was a very efficient leasing process with Lenka. Lenka is very organised and proactive, definitely recommend.

Liz · 21 October 2023

★★★★★ 5/5

Google

I loved working with Inner City Estates and their agent Lenka. I found the flat I wanted to rent advertised online and submitted a query. Lenka has contacted me almost straight away and was able to arrange a viewing for the time that was convenient for me. I didn’t even have to take time off work (we all know how stressful flat hunting can be) Lenka was extremely organized, she sent me text reminders and went above and beyond to work around my schedule. When viewing the flat she asked the previous tenants all the right questions (things I didn’t even think about) so I left the viewing knowing all the necessary information to make a decision on the flat. All the rest went smoothly, I didn’t have any problems with the contract and Lenka always answered her phone and replied to emails swiftly. She has excellent people skills and she even sent me a follow up message to ask how the move went afterwards which I really appreciated. Overall a great experience and I would recommend them to everyone.

Sonia · 19 June 2018

★★★★★ 5/5

Google

Fantastic service !!! We have recently been touch with with Inner City Estates for our house move and it was such a seamless experience on the entire process around viewing, …

Aman · 16 May 2025

★★★★★ 5/5

Google

Inner City Estate has been a fantastic, reliable company to work with. In regards to finding us a beautiful home at such short notice. Paul (our agency representative) was very understanding and showed a high degree of responsibility in order to make the transition as smooth as possible. Paul made sure both of us had all the information we needed before we made any decision and took on board all the requests we may have given - even after moving in he still checks in to see how things are! A big thanks to Paul and the team for helping us find the perfect home and many thanks for all the support during this big transition. So glad we went with Inner City Estate!

Anu · 19 June 2017

★★★★★ 1/5

Google

Extremely bad experience with the letting agency. After innumerable conversations and upfront declaration that I will be moving in to the property with my family which includes my 2 children, they never updated me that the property was only meant for 2 people. Only after transferring the holding deposit, did they inform back on the same. Never thought this kind of unprofessional attitude exists in such a high rated estate agency. Utter disregard for the time and effort invested by the customer. Very very disappointed.

Sumona · 18 June 2022

★★★★★ 1/5

Google

After seeing an awesome property for rent we contacted the agency. An agent named Lenka responded quickly with some general questions and the video link of the flat attached to the email. We loved the flat and wanted to proceed with the physical viewing asap, answered all necessary questions and offered days and times we're available. No response from Lenka for 3 weeks! Meanwhile the property is still listed as available on renting sites. After sending multiple enquiries and calling the agency a lovely lady from the customer service passes on my message and the same day Lenka sends me the identical email as the first time with the video and the same questions. This time we communicate well via email and text. The next day we finnaly arrange a viewing. 40min before the viewing Lenka sends a text and calls me to cancel the viewing as she just received another offer. What a waste of time and VERY UNPROFESSIONAL. I would have appreciated a NO 3 weeks ago. Anyway this was our experience 🤷‍♀️

Andreja · 18 June 2022

★★★★★ 5/5

Google

Highly recommend this agency. We dealt with Paul who was very efficient and friendly. Paul kept us updated regularly while agreeing our tenancy and liaised with the landlord on our behalf to address some details before moving in.

Stephen · 18 June 2021

★★★★★ 5/5

Google

Me and my boyfriend got our first flat together through Inner City Estates and we're so glad we went with them. Josh was friendly and chatty and went through everything with us while viewing and made us feel very confident with him and that he would secure us the flat we wanted. Everything went through smoothly and on time and we were told we could still contact the office for help if we needed anything even after we had moved in. A pleasure to deal with.

Harriet · 20 June 2015

★★★★★ 5/5

Google

The experience with Inner City Estates was very good. As tenants, we felt the process from finding a property to moving in was very efficient and the turn around time was pretty quick. We were assisted with all paperwork and necessary documentation. Their representative Dean was very helpful and professional too. Dean ensured he was always contactable and was willing and able to assist us with all our queries during the signing up process. Even after moving into the property, our first point of contact should be our landlord, however, Dean has been kind enough and willing to still assist us even to this day. We definitely recommend Inner City Estates. Thank you!

Jesse · 20 June 2015