Trusted Agent profile Β· London

I Am The Agent London reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

262 reviews across 3 platforms

The Fuel Tank, 8-12 Creekside, London, SE8 3DX

I Am The Agent's office in London, at The Fuel Tank, is rated 4.6 out of 5 across 262 reviews on three platforms, including 66 Google reviews rated 4.4.

Google logo

4.4 / 5

66

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

192

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am the Agent

Right from the outset I was given friendly helpful assistance from a dedicated member of staff providing professional service which made my house sale a smooth stress free experience, something I was actually dreading. Would not hesitate in using again and would thoroughly recommend to anyone.

Margaret Β· 26 August 2016

Agent replied Β· 13 June 2024

Dear Margaret,Thank you for taking the time to review us on Trustpilot. We are so glad that our services met you expectations. The client services team work very hard to minimise any concerns related with listing a property, as such we appreciate it when our work is rewarded with your positive feedback. We look forward to helping you again soon and thank you again for your support. Kind regards Client Services Team

5/5

Google

Really helpful when I contacted them about a flat they were advertising on Rightmove.

Imogen Β· 16 April 2025

5/5

Trustpilot

Helpful

Helpful, well informed staff. Very simple listing process. Ads clearly reach the right audience as I had 10 replies in the first day and flat was let within 3 days.... At less than 5% of high street agents prices it's a obvious choice. Recommended.

Helen Β· 10 October 2017

Agent replied Β· 13 June 2024

Hi Helen,Thank you so much for taking the time to review our services. We are so pleased you let the flat successfully within just three days, and of course saved masses of money in the process.We do work hard to give all our clients the best customer service possible, and it's great to have your feedback.Kind regards Client Services Team

5/5

Trustpilot

Very efficient and professional

We've used I Am The Agent on several occasions, both for advertising our properties and for referencing, and have been very satisfied with the service level. Their website is easily navigated and their customer service, if you have a query, is fast and efficient.

Susanne Β· 25 November 2016

Agent replied Β· 13 June 2024

Dear Susanne,Thank you so much for taking the time to review our services. Our client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

I Am The Agent - highly recommended

I Am The Agent is a fast, efficient and high value way to giving your property maximum exposure on the property market, whilst ensuring that you remain in full control of your rental or purchase process. I would never use another estate agent!

David Β· 30 October 2017

Agent replied Β· 13 June 2024

Hi David,Thank you for leaving us such a great review.We're glad that you enjoyed being the agent and using our services to find the perfect tenants for your property.Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.We are here whenever you needs us, day or night!Kind regards,Client Services Team

5/5

Google

Absolutely brilliant company to deal with. I did everything online through their extremely easy to use website but had one quick question so I sent an email expecting a reply first thing on Monday, and then moments later (quite late on a Friday night!) I was getting replies - and a few moments later, my listings were all literally showing on Zoopla, Rightmove, and Prime Location. Very very pleasedπŸ˜€

Russell Β· 12 October 2020

5/5

Trustpilot

Easy and affordable service

I used I Am The Agent to advertise a property to let, it was simple and easy to use and I got a few calls regarding the property. I would use this service again and have no reservations to recommend it to others.

J Β· 12 August 2016

Agent replied Β· 13 June 2024

Hi J Fox, Thank you very much for taking the time to review us on Trustpilot. We are so glad our online platform gave you the tools to achieve a successful listing. The client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

Easy no fuss Rental

My experience has been very good. Twice I have rented my property within a couple of days due to the wide access iantheagent provides for a very reasonable price. Much cheaper than estate agents and I can arrange viewing times that suits me.

Robert Β· 18 July 2016

Agent replied Β· 13 June 2024

Dear Robert,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support.Kind regards Client Services Team

5/5

Trustpilot

Great service

The whole process was very smooth and the staff were very helpful in showing me the best ways to market my property. First time using this company but I have recommended to my friends and will use for my other properties. Cheers guys!

Mr Β· 13 July 2016

Agent replied Β· 13 June 2024

Dear Mr Bromfield,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regardsClient Services Team

5/5

Trustpilot

Professional and reliable

Was able to find a tenant for my property very quickly. Very competitive pricing for online estate agency packages to let out my property. Rapid response when I call or email. Have used for a couple of years now and would recommend

Catherine Β· 7 July 2016

Agent replied Β· 13 June 2024

Dear Catherine,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regardsClient Services

5/5

Trustpilot

Letting advertising

We have been using I Am The Agent for several years and have found them to offer a very efficient service and are straightforward to deal with. We continue to attract the correct type of tenant for each property using their service.

JF Β· 6 July 2016

Agent replied Β· 13 June 2024

Dear JF,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regards

5/5

Trustpilot

Highly recommended

What a brilliant service. Great value for money, the ads generated lots of interest in our property and we've now got a really nice tenant. We had a really bad recent experience recently with a high street estate agents and this was so much better at a fraction of the price. It made me wonder why we'd paid so much commission in the past for a rubbish service. Definitely recommend.

Tim Β· 27 March 2019

4/5

Trustpilot

Worth Using....

Used as a quick try before going down the usual Agent route but didnt need to as it worked a dream in the end. Sold in a short space of time with little fuss....so yes we would use them again.

Nick Β· 7 November 2016

Agent replied Β· 13 June 2024

Dear Nick,We are so glad your 'quick try' of our services worked so well. We do appreciate that you have taken the time to review us on Trustpilot. Our client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

Great - no issues

If you feel confident taking the photos, doing floorplans, writing the advert and doing viewings... it is a no brainer. I found being limited to just 10 photos a little restrictive but it just made sure I used good photos!

David Β· 26 August 2016

Agent replied Β· 13 June 2024

Hi David, Thank you very much for taking the time to review us on Trustpilot.We are so glad that our services allowed you to achieve a successful listing.The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support.Best regards Client Services Team

5/5

Trustpilot

Very PleasedπŸ˜ƒ Absolutely brilliant company to deal with.

Absolutely brilliant company to deal with. I did everything online through their extremely easy to use website but had one quick question so I sent an email expecting a reply first thing on Monday, And then moments later, quite late on a Friday night I was getting replies and a few moments later, my listings were all literally showing on Zoopla, Rightmove, Prime Location. Very very pleased!πŸ˜€

Russell Β· 18 January 2020

5/5

Trustpilot

simple and effective

Did our own photos, floorplan, description, viewings. Used local valuations as guide but we compared with the open market. Plenty of response and sold at asking price. Simple system gets you advertised on web and saves hundreds of pounds.

PJ Β· 10 August 2016

Agent replied Β· 13 June 2024

Hi PJ,Thank you taking the time to review us on Trustpilot. We are so pleased that our services have allowed you to achieve a successful listing and make significant cost savings from using our self service platform. We hope to help you again soon and thank you again for your support.Best regardsClient Services Team

5/5

Trustpilot

Excellent company thoroughly recommend!

Have been using them since day 1 they are simply the best. I have a large property portfolio and they take care of every property and get me the best tenants possible. First class service and excellent prices too.

Ozzie Β· 6 July 2016

Agent replied Β· 13 June 2024

Dear Ozzie,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regardsClient Services

4/5

Google

Had a problem initially but it was resolved pretty quickly so all in all good. Very east system to use

Billy Β· 12 October 2022

Agent replied Β· 20 June 2024

Hi Billy I am sorry to hear this. Could you pass on your name and postcode to us as we have no name under Mr Buster info@iamtheagent.com and we can look to this as this is very unusual. We would usually be waiting for ID verification or similar. On receipt of your email we can investigate further. Thanks Harriet

5/5

Google

Best online estate agent I have found with great value packages for landlords, so have used I Am the Agent for years to rent my flats. They’ve always found good tenants quickly and am using them to manage my property - the customer service has been great. Always someone on the phone I can talk to for advice whenever I need it too. Highly recommend their services!

C Β· 12 October 2019

5/5

Trustpilot

I am the agent was a fantastic company…

I am the agent was a fantastic company to work for. Helped us out greatly during the process and bent over backward to make sure we got our selected property. They went above and beyond. Highly Recommended!

James Β· 28 August 2018

Agent replied Β· 13 June 2024

Dear James, Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. . At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you find a new home. The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you again soon and good luck in your new home, we hope it's filled with many happy memories. Kind regards Client Services Team

5/5

Trustpilot

Really helpful when I found a flat they…

Really helpful when I found a flat they were advertising on Rightmove and needed more information. Nothing was too much trouble, great customer service for an online business.

Imogen Β· 19 June 2024

5/5

Trustpilot

Very thorough and they do exactly what they claim.

I am the Agent are very efficient with their customer service, their product works just as expected and their interface is seriously easy to use! An easy way to gain exposure for your property in the online marketplace!

Edward Β· 2 November 2016

Agent replied Β· 13 June 2024

Dear Edward, Thank you very much for taking the time to review us on Trustpilot.The team here at IAMTHEAGENT are glad that you found our platform easy to use and gave your property the level of exposure to all the major online property portals thus allowing you to achieve a successful listing.The client services team appreciates such a positive review and will endeavor to maintain our high levels of customer service. We look forward to helping you again soon and thank you for your support. Best regardsClient Services Team

5/5

Trustpilot

recommendation

Good value excellent customer service efficient polite and effective! A personal service, someone in the team always calls following and order just to confirm and we always get a call to see how things are progressing. Happy me!!

Sue Β· 11 July 2016

Agent replied Β· 13 June 2024

Dear Sue,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regards

5/5

Google

Great service ! Would highly recommend

Stephanie Β· 12 October 2023

Agent replied Β· 20 June 2024

Thanks Stephanie I hope we can help you again in the future

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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