Trusted Agent profile Β· London

I Am The Agent London reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

262 reviews across 3 platforms

The Fuel Tank, 8-12 Creekside, London, SE8 3DX

I Am The Agent's office in London, at The Fuel Tank, is rated 4.6 out of 5 across 262 reviews on three platforms, including 66 Google reviews rated 4.4.

Google logo

4.4 / 5

66

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

192

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Company

I sold my house through I Am The Agent. Great customer service, very friendly. Easy to deal with done over the internet.

David Β· 4 August 2016

Agent replied Β· 13 June 2024

Dear David, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team

5/5

Google

I can't recommend 'I am the Agent' highly enough. As a new landlord I really appreciated the extremely high levels of customer service that I received from the team. We found amazing tenants and the process was very straightforward. Really friendly, professional and plain speaking service, thank you so much!

Paul Β· 12 October 2019

5/5

Trustpilot

Great job done by I Am The Agent

We just dealt with I Am The Agent for the first time and we are incredibly pleased. Moving houses is always a stressful time, but Claire and Harriet did a wonderful job! It honestly is our first positive experience in dealing with estate agents, ever. Therefore, we would recommend them 100%!

LB Β· 11 January 2019

5/5

Trustpilot

Great company we use them for all of…

Great company we use them for all of our portfolio sales and lettings, always had success and they actually chase me to follow up enquiries. Fantastic price and I can’t believe the service for the price. After using a few online estate agents this one is a keeper.

Ken Β· 22 December 2019

5/5

Trustpilot

I have always used I AM THE AGENT

I have always used I AM THE AGENT. Very helpful and professional organisation. Great value for money too.

Richard Β· 28 August 2018

Agent replied Β· 13 June 2024

Dear Richard,Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. . At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you for many more years! Kind regards Client Services Team

5/5

Trustpilot

Easy let and only Β£99inc vat

Easy let and only Β£99inc vat. As online estate agents go I Am The Agent ticks all the boxes. Also just got a buy to let quote of their partners L&C, all on site. Would highly recommend and no hidden costs to me or my tenants, very refreshing!

Richard Β· 10 July 2019

5/5

Trustpilot

Excellent, friendly service

Very helpful customer service department. Competitive prices for listing and for incidentals such as gas safety certification. Highly recommended.

Caroline Β· 19 October 2016

Agent replied Β· 13 June 2024

Dear Caroline,Thank you very much for taking the time to review us on Trustpilot. The team here at IAMTHEAGENT are glad that we have met your expectations on competitive prices and customers service.The client services team works very hard to give all clients the best service possible, as such we appreciate such a positive review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

4/5

Trustpilot

Impressive!

I found Open Rent easy to use , v helpful and quick to respond to queries. Excellent all round.

Jo Β· 3 August 2016

Agent replied Β· 13 June 2024

Dear Jo, Thank you very much for taking the time to review us on Trustpilot. We are so glad that you let your property so fast. In fact it went so quickly you even forgot our name IAMTHEAGENT!We look forward to helping you again soon and thank you for your support. Best regards Client Services Team

5/5

Google

Very impressed how easy it was to find a suitable flat, so happy 😊 …

Sarah Β· 12 October 2019

Agent replied Β· 12 October 2026

Thanks so much Ellen. Pleased you found a good flat!

5/5

Trustpilot

Good website to navigate plus excellent…

Good website to navigate plus excellent back up service from the staff managing the customer services desk.

Neil Β· 1 August 2018

Agent replied Β· 13 June 2024

Dear Neil, Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you for many more years.Kind regards Client Services Team

5/5

Google

Very impressed how easy it was to find a suitable flat, so happy 😊 …

Sarah Β· 22 June 2019

Agent replied Β· 20 June 2024

Thanks so much Ellen. Pleased you found a good flat!

4/5

Trustpilot

Overall,very pleased with the service.

As per the title....!!!The flat let very quickly.Only negative was that the promised 'To Let' board never materialised.

MR Β· 1 November 2016

Agent replied Β· 13 June 2024

Dear Mr Rose, Thank you very much for taking the time to review us on Trustpilot. We are glad that by using our service you were able to let your property quickly.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review. There may have been a misunderstanding , because usually upon registering to our platform the client is asked whether they want a 'to let' board sent out. Our records show none was requested.We hope to help you again soon and and improve on the service you received from us.Thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

recommended

no hidden charges, no nonsense, cheapest way to sell you property. try it and you won't be disappointed.

Peter Β· 2 September 2016

Agent replied Β· 13 June 2024

Dear Peter, Thank you taking the time to review us on Trustpilot. The IATA team works very hard to make are fees transparent and competitive.The client services team endeavor to provide the best service possible, as such we appreciate it when our platform assist clients in achieving successful listings. We look forward to helping you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

Great value company and excellent…

Great value company and excellent client service. Sold my place in a short time and lots of leads. My bro uses for lettings and referred me. Really likes the ease of the website too. Highly recommend as an online estate agent and alternative to high street

Latakia Β· 9 July 2019

5/5

Trustpilot

Excellent and reliable service

Excellent and reliable service, highly recommend

Holly Β· 19 June 2024

5/5

Trustpilot

Exemplary Service

Delighted to recommend this company.Were helpful and reassuring.Great staff on hand to offer advice if needed.

Alastair Β· 2 September 2016

Agent replied Β· 13 June 2024

Hi Alastair,Thank you taking the time to review us on Trustpilot. We are so pleased that our services have allowed you to achieve a successful listing. The client services team prides itself on giving all our clients the best advice possible.We hope to help you again soon and thank you again for your support.Best regardsClient Services Team

4/5

Trustpilot

Great After Service

Great online facility and excellent after sales service to further support the generation of advert responses.

Craig Β· 15 July 2016

Agent replied Β· 13 June 2024

Dear Craig,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team

5/5

Trustpilot

Kris Hannah in particular was extremely …

Kris Hannah in particular was extremely helpful and made the process very easy to manage.

Rob Β· 24 April 2017

Agent replied Β· 13 June 2024

Thank you very much for the review Rob. We will pass your recommendation to our staff member.The whole client services team works very hard to give all our clients the best customer service possible, and its great for them to hear positive feedback.Kind regardsClient Services Team

5/5

Trustpilot

Great service, great price

Much better value for money than the standard estate agents who are far too greedy.

Dave Β· 12 August 2016

Agent replied Β· 13 June 2024

Hi Dave,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

Good service and great value

I have used this service twice and wouldn't rent our flat any other way now

Mark Β· 26 July 2016

Agent replied Β· 13 June 2024

Dear Mark, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team

5/5

Trustpilot

Effective alternative to traditional agent

Have used for two properties and in both cases let in a matter of days.

JOHN Β· 18 July 2016

Agent replied Β· 13 June 2024

Dear John, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team

4/5

Trustpilot

Smoothless

Selling my flat was easy and stress free...and without the hassle of agents involved!!

Jose Β· 23 August 2016

Agent replied Β· 13 June 2024

Dear Jose,Thank you taking the time to review us on Trustpilot.We are so glad that you achieved a successful listing and saved money on agency fees. We hope to help you again soon and thank you again for your support.Best regards Client Services Team

5/5

Trustpilot

Excellent

Very straight forward and easy to navigate service and very good client support. Thanks

Jitendra Β· 5 August 2016

Agent replied Β· 13 June 2024

Dear Jitendra, Thank you taking the time to review us on Trustpilot. We are so glad that you achieved a successful listing and our client services team competently assisted you throughout this process. We look forward to helping you again soon and thank you again for your support.Best regards Client Services Team

5/5

Trustpilot

Brilliant

Sold my house 12 days over 35 enquiries well pleased, saved Β£8k, highly recommend.

David Β· 2 August 2016

Agent replied Β· 13 June 2024

Dear David, Thank you very much for taking the time to review us on Trustpilot.The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support.Best regards Client Services Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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