Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotDuration of sale
The service is ok with email and text details of interested clients. I do feel there shouldn't be a timescale of 12 months to sell in the current climate this appears to be longer.
Yas · 25 July 2016
Agent replied · 13 June 2024
Dear Yas,Thank you very much for taking the time to review us on Trustpilot. We believe 12 months advertising time for a sale property is generous and most of competitors offer about six months for a sale. However, we will take your comment on board in case we can make changes to timescales in the future.Please don't hesitate to contact us as we will be very happy to talk to you about the timescale for sales.Kind regardsClient Services Team
★★★★★ 5/5
TrustpilotEasy to use, substantial savings
I used Iamtheagent to market my property for rent in 2014. Very easy to use, clear pricing, worked well. Rented my house in a couple of weeks resulting in substantial savings in agents' fees.
Britta · 25 July 2016
Agent replied · 13 June 2024
Dear Britta, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team
★★★★★ 5/5
TrustpilotOnce again an excellent service from…
Once again an excellent service from IATA. Property uploaded to Rightmove first thing in the morning and by noon the same day was shaking hands with new tenant. Couldn't ask fo rmore.
JOHN · 20 April 2018
Agent replied · 13 June 2024
Dear John,Thank you very much for taking the time to review us on Trustpilot.At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.We are so glad that our platform allowed you to find a tenant so swiftly.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you again soon.Kind regards Client Services Team
★★★★★ 5/5
Trustpilot5 star service, without the cost!
I have been using I am the agent for over 3 years now and absolutely love them and the service! I cannot recommend them enough. Thanks for all your help! Theo Private Landlord
TC · 11 July 2016
Agent replied · 13 June 2024
Dear Theo,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regards
★★★★★ 5/5
GoogleGreat service ! Would highly recommend
Stephanie · 21 June 2023
Agent replied · 20 June 2024
Thanks Stephanie I hope we can help you again in the future
★★★★★ 4/5
TrustpilotGood service at a very affordable cost
Compared to the provider that I have used previously iamtheagent were cheaper with a better IT platform and generally better customer service.I will be using them again for renting if my properties.
David · 24 March 2017
Agent replied · 13 June 2024
Dear David,It's great to hear that you will use our services again when you are next looking for a tenant. Thanks so much for taking the time to write up the review.We pride ourselves on our client services and we always wish to ensure our clients receive the best service possible. It's super to receive feedback like this.We will look forward to helping you again next time.Kind regards Client Services Team
★★★★★ 5/5
GoogleI have only just listed my property. The listing process was quite straightforward and very professional.
M · 21 June 2022
Agent replied · 20 June 2024
Thanks so much for your kind review on I Am The Agent
★★★★★ 5/5
TrustpilotConvenient, economical and very effective way of marketing a property for sale or rent
I have been using I am the Agent for many years now and have always found it is easy to use, inexpensive and very effective at marketing property for rent or sale.
Diana · 7 October 2016
Agent replied · 13 June 2024
Dear Diana,Thank you for taking the time to review us on Trustpilot.We are so glad that our services have always met your expectations over the years.The client services and IT team work very hard to give all our clients the best service possible, as such we appreciate when our platform assist clients in achieving multiple successful listings.We look forward to helping you again soon and thank you again for your support.Kind regards Client Services Team
★★★★★ 5/5
TrustpilotSimple, easy and cost effective
Nice and simple back-end system and friendly staff if I've ever needed help. Saved loads of money letting my property myself and retained control of the process which has suited me.
Tom · 19 September 2016
Agent replied · 13 June 2024
Dear Tom, Thank you for taking the time to review us on Trustpilot. We are so glad that you found the user interface simple and effective.The client services and IT team work very hard to give all our clients the best service possible, as such we appreciate when our platform assist clients in achieving successful listings.We look forward to helping you again soon and thank you again for your support.Kind regards Client Services Team
★★★★★ 5/5
GoogleExcellent response renting out my property. I was inundated. with enquries . keeps you in control and still get total exposure and awareness through rightmove and zoopla
Paul · 22 June 2019
Agent replied · 20 June 2024
Hi Paul, I am sorry for the delay in responding to this lovely review. We really appreciate it. We hope to help you again soon. I Am The Agent
★★★★★ 5/5
TrustpilotValue for money
I have used I am the Agent twice now to find tenants for my flat and it has worked brilliantly, had lots of interest and found great tenants both times.
Olivia · 23 November 2016
Agent replied · 13 June 2024
Hi Olivia,Thank you very much for taking the time to review us on Trustpilot. We are really pleased that the service worked well for you and that you have found great tenants on both occasions you have used us. We hope we can help you again next time you are looking for new tenants.Our client services team here at I Am the Agent is always glad to receive positive reviews and endeavours to maintain high standards of customer service. Thank you so much for your support. Kind regards Client Services Team
★★★★★ 5/5
TrustpilotFlawless service. Would recommend to anyone - Ditch the Estate Agents!!
All together polished and easy to use service. The customer service was prompt and informative if you have any queries. Would definitely do it this way again. Saved a fortune!
Joe · 24 August 2016
Agent replied · 13 June 2024
Hi Joe, Thank you very much for taking the time to review us on Trustpilot. We are so glad our online platform gave you the tools to achieve a successful listing. The client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review. We hope to help you again soon and thank you again for your support.Best regards Client Services Team
★★★★★ 4/5
TrustpilotGood experience
It was about 2 years ago I used I Am The Agent. The experience was pleasant and straightforward. I'm planning on using them again on my next house sale.
Adam · 2 September 2016
Agent replied · 13 June 2024
Dear Adam, Thank you for taking the time to review us on Trustpilot. We are so glad that our services met you expectations. The client services team work very hard to give all our clients the best service possible, as such we appreciate it when our work is rewarded with your positive feedback. We look forward to helping you again soon and thank you again for your support. Best regards Client Services Team
★★★★★ 5/5
TrustpilotEasy, simple and effective.
Excellent Service. We were online the same day and found great tenants within the week. Any queries were answered straight away and setting up our account was so simple!
Gemma · 7 July 2016
Agent replied · 13 June 2024
Dear Gemma,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regardsClient Services
★★★★★ 5/5
TrustpilotGreat service and v convenient
Found the site really easy to use and above all, convenient. The price was clear with no hidden cost. Most importantly, got the desired result! Great service, very pleased.
Bex · 7 July 2016
Agent replied · 13 June 2024
Dear Bex,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regardsClient Services
★★★★★ 5/5
TrustpilotWhat a great way to let
What a great way to let, I found it easy and had a result within days, could not recommend enough and will certainly use again
Sean · 24 January 2019
Agent replied · 13 June 2024
Dear Sean, Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you for many more years.Kind regards Client Services Team
★★★★★ 3/5
Trustpilotworks fine but more expensive than similar sites
similar to many other sites and does its job okay but I have now moved to another site that undercuts their charges and is just as good.
Mannie · 25 July 2016
Agent replied · 13 June 2024
Dear Mannie,Thank you very much for taking the time to review us on Trustpilot.There are variable packages available in the online sector, but we do believe our service is highly competitive in terms of both time offered for the listing and the support offered.We will be very happy to speak to you to discuss this if you would like to consider us next time you are letting a property.Kind regardsClient Services Team
★★★★★ 5/5
Trustpilotsuperb company
superb company - their system really works well saving money (and time). Have been using now for several years and extremely happy with their service!
Jonathan · 13 June 2018
Agent replied · 13 June 2024
Dear Jonathan, Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. . At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you again soon.Kind regards Client Services Team
★★★★★ 5/5
TrustpilotSo easy to use!
Had my property listed within 5 or 6 minutes. Definitely would recommend this site if you want a quick and easy way to advertise your property!.
Rob · 2 August 2016
Agent replied · 13 June 2024
Hi Rob, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support.Kind regards Client Services Team
★★★★★ 5/5
TrustpilotGreat service
Really easy to use and very professional. The level of phone and e-mail support is particularly impressive with any queries you have answered very quickly.
Zeb · 19 February 2017
Agent replied · 13 June 2024
Hi Zeb,Thank you very much for taking the time to review us on Trustpilot.We are so glad that our platform allowed you to achieve a successful listing. The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review. We look forward to helping you again.Best RegardsClient Services Team
★★★★★ 5/5
TrustpilotAmazing! This changes EVERYTHING!
This service has totally changed the process of renting out property. It's been simply incredible. Easy to use, very friendly staff. I couldn't be happier.
Pete · 20 July 2016
Agent replied · 13 June 2024
Dear Pete, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team
★★★★★ 5/5
TrustpilotGreat service
Great service! My advert was displayed on the Rightmove site within a few hours and I had 6 immediate enquiries. Gone within 2 days!
Stephen · 20 October 2017
Agent replied · 13 June 2024
Hi Stephen,Thank you for your super review. Our team works very hard to ensure our clients receive the best service possible, and they are very glad to have your great feedback.Thank you again for your time in writing up the report, and we hope we can help you again in the future. Spread the word ...Kind regards Client Services Team
★★★★★ 5/5
TrustpilotSold my house within a week
Sold my house in 6 days. One off very cheap fee. Got the house listed on rightmove which is what matters the most. Thanks!
Jocelyn · 28 August 2016
Agent replied · 13 June 2024
Dear Jocelyn, Thank you taking the time to review us on Trustpilot. We are so glad that you sold your property in 6 days!!! The client services team works very hard to give all our clients the best service possible, as such we appreciate when our platform assist clients in achieving successful listings. We hope to help you again soon and thank you again for your support.Kind regards Client Services Team
★★★★★ 5/5
TrustpilotExcellent service
I Am The Agent is very easy to use and update.Good number of enquires makes letting easy.Staff are friendly and helpful.Excellent service all round.
Peter · 21 July 2016
Agent replied · 13 June 2024
Dear Peter, Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support. Kind regards Client Services Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
