Trusted Agent profile Β· London

I Am The Agent London reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

259 reviews across 3 platforms

The Fuel Tank, 8-12 Creekside, London, SE8 3DX

I Am The Agent's office in London, at The Fuel Tank, is rated 4.6 out of 5 across 259 reviews on three platforms, including 63 Google reviews rated 4.3.

Google logo

4.3 / 5

63

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

192

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great company used for over 7 years…

Great company used for over 7 years (sorry I have taken an age to post), always on hand to help, great team, reliable and get results. I wouldn’t hesitate to refer, I have used larger brands (that have had millions) and cheaper competitors and they were incomparable to I Am The Agent on service levels and results I have over 17 properties and would always use them. You guys save me a lot of time and money!!

Benjamin Β· 27 August 2018

Agent replied Β· 13 June 2024

Dear BenThank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. . At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you again soon.Kind regards Client Services Team

5/5

Google

Highly recommend this service. Suited my individual needs. Prompt responses straight to my email when potential buyers looking for information, viewings etc. Thank you very much I am the agent team Much appreciated. I can confidently recommend to friends family & I certainly will choose them again if I need to. 😊😊😊

Angela Β· 21 June 2023

Agent replied Β· 20 June 2024

Thank you so much for your kind review Angela it means so much to us.

1/5

Google

Frustrating experience as a potential tenant and really poor communication from the company. …

Emma Β· 16 April 2025

Agent replied Β· 13 June 2025

Dear Emma, Thank you for taking the time to share your experience, we're truly sorry to … More

5/5

Trustpilot

13a Greenwich church street

Lynton has been a great estate agent! As he has provided us with immense support along the way, he is always really friendly and helpful.

Dominique Β· 31 August 2018

Agent replied Β· 13 June 2024

Dear DominiqueThank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you for many more years.Kind regards Client Services Team

5/5

Trustpilot

Very helpful...great value for money.

We did a great deal of preparation before marketing our property. Good photos and considered description. Then we handed it over to IATA. Our first viewing produced a full asking price offer. We had many inquiries even though the property was 'Under Offer' in less than a week. IATA were always at the end of a phone. An excellent personal service. Very helpful and accommodating. Great value for money and I recommend them highly.

Tim Β· 31 August 2017

Agent replied Β· 13 June 2024

Dear Tim,Thank you so much for taking the time to review our services. We were delighted to help you market your property and find a purchaser so quickly. It is a beautiful apartment.Our team works very hard to give all our clients the best customer service possible, and so it's greatly appreciated when we receive such a positive review.We hope we can help you again in the future.Kind regardsClient Services Team

5/5

Google

Great online estate agency use for all my properties and team are all ways on hand to support to help. Highly recommend! xx rent and sold places in Kent and London with great success.

Dominic Β· 16 April 2024

Agent replied Β· 20 June 2024

Thank you Dominic. Always here to help.

5/5

Trustpilot

I am the agent is an extremely helpful…

I am the agent is an extremely helpful and efficient company. Everything is transparent and extremely good value. Would recommend this company 110%.

Mary Β· 10 December 2018

Agent replied Β· 13 June 2024

Dear Mary, Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. You have been amazingly supportive to us and the team are so appreciative for that. At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you for many more years.Kind regards Client Services Team

2/5

Google

I decided to use only their advertising because of poor references from other online letting agents. The advertising went well but they sent me lots of messages from people who gave no information or even completed a sentence so not much …

Jan Β· 16 April 2025

5/5

Trustpilot

Great online company

Previously, i have used local Letting Agents to advertise our properties, however with rising costs all around, we decided to try an online agent. Whilst researching on line agent, I Am The Agent were the the ones to reply quickly to any questions i had. We decided to use them to advertise our properties using the Essential Lettings package. The process of listing your property is easy and user friendly. Potential tenants make contact through I Am the Agent and an email and text message is sent to alert you that you have an enqiury So far we have let 2 properties with I Am The Agent, and will continue to use them. Highly recommend this company.

Iona Β· 5 May 2023

5/5

Google

I am The Agent, provide a great platform for my business. Claire, has always been supportive and helpful.

Sophie Β· 15 December 2024

Agent replied Β· 13 June 2025

Thank you for your kind words and continued support. We’re so pleased to hear that I Am The Agent has been a valuable platform for your business. Claire will be especially happy to know her support has made a difference. We really appreciate you taking the time to share your feedback. Looking forward to working with you again soon. Kind regards The I Am the Agent Team

5/5

Trustpilot

Highly recommend - very positive experience

I found the whole experience of using I Am The Agent very cost efficient and straight forward. Staff answered emails promptly and I saved about Β£3000 on estate agency fees. I sold my house within a week. For me, using I Am The Agent, is a complete no brainer if you are happy managing viewings and dealing with potential purchasers yourself. (I did have the option to have more assistance from the agent but was happy doing it myself). I would 100% recommend!

Miss Β· 3 March 2023

5/5

Trustpilot

Professional, prompt and polite.

As a first time house seller it can be daunting but I Am The Agent could not have been more helpful. They guided me every step of the way and were happy to answer all of my questions. They have been extremely prompt in their correspondence with some replies only being a matter of minutes. Incredibly friendly and polite whilst maintaining a professional approach. I would unhesitatingly recommend this firm.

Jon Β· 1 March 2017

Agent replied Β· 13 June 2024

Hi Jon,Thank you very much for taking the time to review us on Trustpilot.We are so glad that our platform allowed you to market and sell your property in a simple and effective manner.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you again in the future.Best RegardsClient Services Team

5/5

Trustpilot

Would definetely recommend!

The lowest fees I have seen from online or high street agents. You know exactly what you are paying for! All the viewings are quite easy to book based on what I was told by people who were coming to view my place. If you want to add extra features I AM THE AGENT is happy to do it. Were kindly chasing me when I was late with reply ;)

Nikita Β· 6 October 2016

Agent replied Β· 13 June 2024

Dear Nikita,Thank you very much for taking the time to review us on Trustpilot.The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We are so glad that you and your prospective buyers found the platform easy to use as such allowing for a successful listing.We hope to help you again soon and thank you again for your support.Best regards Client Services Team

5/5

Trustpilot

Excellent service

We used I Am The Agent to market our property whilst travelling and I have to say it was a breath of fresh air. Fixed price that was on the screen, we chose to use their referencing, not pushed to (like other on line agents), very swift and on hand when we needed them with knowledge and support. Let within a week to a great tenant. Will definitely use again!

Sophie Β· 6 July 2016

Agent replied Β· 13 June 2024

Dear Sophie,Thank you very much for taking the time to review us on Trustpilot. The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.We hope to help you again soon and thank you again for your support. Kind regardsClient Services

5/5

Trustpilot

Excellent

I used I am the agent to advertise my apartment onto major websites such as Rightmove & Zoopla. At first we had a couple of problems with the postcode as it was a new build but the I am the agent team sorted this out quickly and efficiently. This service allowed me to find a tenant within a week! I will definitely be using I am the agent again.

Tom Β· 19 October 2016

Agent replied Β· 13 June 2024

Dear Tom, Thank you very much for taking the time to review us on Trustpilot.We are so glad that our platform allowed you to let your property within 1 WEEK!The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review. We hope to help you again soon and thank you again for your support. Best regards Client Services Team

5/5

Trustpilot

Five Star Agents

Although I experienced a few difficulties the first time I used this service the agents online help chat more than made up for it. They were always happy to help with every enquiry I had, even on a Saturday night!!I received over 23 enquiries within 3 days and have let the property in under a week!I can highly recommend and will most definitely be using their service again.

Maxine Β· 10 January 2018

Agent replied Β· 13 June 2024

Dear Maxine,Thank you very much for taking the time to review us on Trustpilot.We are so glad that we were able to give you the platform to find a tenant in under a week.The client services team works very hard to give all our clients the best service possible, and it's great to receive such a positive review.We look forward to helping you again soon.Kind regards Client Services Team

5/5

Trustpilot

Prompt, efficient service

We essentially wanted a cheap way of listing our property on Rightmove. I Am The Agent was an excellent solution for us. We entered the information about our property on their portal and they then uploaded this to their website and all lead property search websites. We had full control of arranging viewings and responding to enquires. For us, I Am The Agent was perfect and very cost effective.

Mrs Β· 3 September 2016

Agent replied Β· 13 June 2024

Dear Mrs Robiliard,Thank you taking the time to review us on Trustpilot.We are so glad that you found our platform easy to use which allowed you to find the right person for your property.The client services team works very hard to give all our clients the best service possible, as such we appreciate it when our platform assist clients in achieving successful listings.Thank you again for your support. Kind regards Client Services Team

5/5

Facebook

What an excellent service, I had a lot of enquires in one week and by the weekend my property had sold. I found the team, helpful and supportive and the website easy to use. I would highly recommend them over any other online estate agency for price and service. Many Thanks Emma

Emma Β· 20 April 2016

5/5

Trustpilot

Highly recommended!

A superb service from start to finish! The whole team are excellent to communicate with and exceptionally helpful and friendly. It made the whole process very smooth and we felt supported every step of the way. We loved "being the agent" and couldn't be happier with our new tenants. Will definitely be using "I Am The Agent" again next time and have recommended to all our friends.

Emily Β· 25 January 2017

Agent replied Β· 13 June 2024

Hi Emily and Stuart,Thank you very much for taking the time to review us on Trustpilot.We are so glad that our platform allowed you to market and let your property in a simple and effective manner.The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation. We look forward to helping you and any of your friends soon.Best RegardsClient Services Team

5/5

Trustpilot

What I want at the best price.

I found this company easy to deal with, no pushy sales. I only wanted my house advertised nationally on various web sites. At a low cost. We had to do our own promo but the option is there if you want to pay for it and that's fair in my opinion. And we get a direct link to potential buyers when they contact. I AM THE AGENT.

Ronald Β· 24 August 2016

Agent replied Β· 13 June 2024

Hi Ronald,Thank you very much for taking the time to review us on Trustpilot.The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review. We hope to help you again soon and thank you again for your support.Best regardsClient Services Team

5/5

Google

I have used this service several times and have not been disappointed . It goes live as soon as you are ready and i had lots of replies to the ad which was excellent. Super service. Highly recommend it.

Karin Β· 21 June 2023

Agent replied Β· 20 June 2024

Dear Karin, Apologies for the delay in responding. Thanks so much for your kind words in means a lot to us. Best I Am The Agent

5/5

Trustpilot

I have chosen I am the Agent to let my…

I have chosen I am the Agent to let my property. I am very pleased with the out come. Pretty easy process from start to finish especially if you love being independent and cost effective too. would recommend the agency with out hesitation.Special thanks to Lynton .

Ragi Β· 17 September 2018

4/5

Trustpilot

Overall very good

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly the message system. All messages (sent and received) are stored in one box with no useful way of filtering. The info collected by the automated system is pretty useless and buyers don't have to include an email address, so you have to call some buyers back rather than sending out a prepared email. Despite the faults with the automated features, we would use them again as the support team was very good. We had over 30 viewings, 14 offers (all over asking), and accepted an offer less than 2 weeks after listing.

Jonathan Β· 2 July 2022

5/5

Trustpilot

A very supportive agent with a rather …

A very supportive agent with a rather long-winded transaction. I would recommend their whole shebang package if you are not able to facilitate viewings and bookings by yourself. Found them very responsive to my queries and very efficient at dealing with other third parties, such as the solicitors. If you want to sell your home commission and hassle free I would recommend them.

Martin Β· 30 November 2017

Agent replied Β· 13 June 2024

Hi Martin,Thank you so much for taking the time to write this super review. We were glad to be able to support you through the transaction.We do work hard to give our clients the best services possible and so we do appreciate your kind words.RegardsKris - Client Services Team

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