Trusted Agent profile
★★★★★
142 reviews across 2 platforms
67 Parkway, Regents Park, London NW1 7PP
Hotblack Desiato's London office at 67 Parkway is rated 4.4 out of 5 across 142 reviews on two platforms, including 100 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat company
Hotblackdesiato helped us find our flat and we had a great experience - especially Iona was incredibly helpful and always very prompt to respond to our questions. Overall the process was very smooth and we had no issues. Would definitely recommend.
5/5
GoogleMy family and I have been dealing with this company since 1969 when my parents bought their home in Camden from Stickley and Kent (now part of Hotblack). Since then I have rented out a house and then two flats via their letting service. I’ve always found them to be professional and diligent in all their dealings with me. They also know the Camden property market very well. I’m delighted to recommend them if you need property services.
5/5
TrustpilotI have let my property through Hotblack…
I have let my property through Hotblack Desiato and this year Maya & Iona were a joy to deal with from start to finish . Always available for any query i had and the tenants are a joy to have.
5/5
GoogleI have recently renewed rental of my property through Hotblack Desiatio. Having evaluated them against other agencies I have found the agency to be very efficient, informative and ethical. They offered very competitive fees and know the market very well. Diriye, Jane & Adriana have been very helpful on the rental side of their team I would not hesitate in recommending them
1/5
TrustpilotJust don't go there.
Agents are inexperienced children with trust funds. Can't run a diary or have a successful interaction with a client to save their lives.
5/5
GoogleSuch a good letting experience after having many bad experiences in London. Ripon was so helpful throughout the process, was always quick to answer any questions we had, and ready with all the information we needed. We experienced some issues on our side during the letting process, but throughout Ripon remained patient and helpful which was very much appreciated. Really a standout company and agent, would absolutely recommend to others!
5/5
GoogleHotblack Desiato have been great to work with throughout the sale of our flat. They have a strong understanding of the market, as well as the details of the buying and selling process. The team made sure everything went smoothly and have kept up the momentum along the way.
Thank you for your kind review, Sophie. It was a pleasure dealing with you. Very best of luck for the future.
5/5
TrustpilotA great team to work with, from end to end!
A great team to work with! We worked with Maya, who was really supportive and knowledgeable throughout the renting process, and super flexible. Really pleased with the outcome and a pleasure to work with.
5/5
GoogleI have twice sold properties, 20 years apart, via Stuart at Hotblack Desiato Camden.... and quite frankly, wouldn't even consider using anybody else!
It was a pleasure dealing with you again, despite your football allegiance :) Don't leave it another 20 years before the next time!!
5/5
GoogleI worked with Hiten on the sale of my house and he did a great job in helping the transaction go through. He developed a good rapport with the eventual buyers and was always very informative and quick to respond to any queries (from either side). Would definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDiriye is excellent. Highly recommended.
5/5
GoogleRipon Danis at Hotblack Desiato is the most helpful and considerate agent I’ve come across to date. He truly listened to my needs and as a result I ended up finding a flat in such a short amount of time. Hot Black is lucky to have an agent like him on their team! For anyone looking for a flat, I’d highly recommend.
5/5
GoogleAmazing service, quick and polite, made us feel comfortable throughout the process
5/5
GoogleReally fantastic estate agents - the best I’ve worked with. They really take time to work with you carefully and on a personal level, unlike a lot of other agents where you are just a forgotten statistic! Many thanks!
Hi Andreas. We pride ourselves on the service we provide. Your high praise is greatly appreciated and makes all our efforts worthwhile! I look forward to the next time we speak!
5/5
TrustpilotIona was great!
Iona was super helpful throughout - very responsive and proactive from start to finish ensuring a smooth process which was very much appreciated!
5/5
GoogleGreat agency - have been very helpful throughout the entire rental process. Charlie has been a reliable help, very responsive and transparent.
5/5
GoogleWe had a great experience with Hotblack Desiato in Camden. Charlie helped me and my 2 friends to find and secure the perfect flat. He was very helpful and always replied quickly which massively reduced the stress of finding a flat in Camden. Highly recommend!
5/5
GoogleRipon has been extremely helpful throughout the whole process of finding a flat in Camden to finally settling in. After having heard horror stories about other agencies in London, I was hesitant to use one I had never heard of, but the service really exceeded all my expectations. Ripon was punctual, always available and professional.
5/5
GoogleIt was a pleasure to deal with Stuart: friendly, experienced, always helpful - but above all, very knowledgeable and possessed of terrific judgement, helping bring together vendor and purchaser to the absolute best conclusion.
Hi Jeremy. Thanks for your kind words. It was a pleasure dealing with you and Sarah. Wishing you good health and happiness in your new home.
5/5
TrustpilotGreat agents- highly supportive
Jake and Stuart both worked tirelessly over a two year period (in which we had two sales fall through) to get my property over the line and sold to the right people for the right price. They were always incredibly helpful, supportive and good humoured- which helped make, what would otherwise be, a very stressful business entirely tolerable. Highly recommend!
5/5
GoogleStuart helped us negotiate a very complicated sale involving a missing lease plan and pretty much single-handedly saved the day. Always on hand to share his considerable experience spanning many years. Much recommended.
Many thanks, Alan, for your 5* review! The sale was quite comicated but we unravelled the difficulties and we were delighted when exchange finally happened! Our periodic group WhatsApp chats made it s easy to bridge the Sweden / UK divide!! Skol!!
5/5
GoogleDecided to list our property with Hotblack as they are experts on the Camden market place and selling through a difficult period. The service we received from Mark was brilliant, a (very) quick and seamless process. I couldn’t have asked for more. Much appreciated!
5/5
TrustpilotBeyond expectations
How can I say? When I decided to sell my flat I went back to the agency where I bought it in the first place and I was right. I met a professional team: young, dynamic and motivated people with the human touch. They took care of everything step by step. Mehdad especially was very helpful beyond my expectations. I truly recommend it.
5/5
GoogleHiten was incredibly helpful and supportive as I went through a challenging sales process. He was proactive and willing to do whatever was necessary to get everything over the line. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hotblack Desiato's London office has 142 reviews across two platforms: 100 on Google, 42 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Hotblack Desiato is rated 4.4 out of 5 across all 142 reviews, and 4.6 out of 5 on Google from 100 reviews, checked 9 October 2026.
Hotblack Desiato, 67 Parkway, Regents Park, London NW1 7PP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.