Trusted Agent profile · London
★★★★★
142 reviews across 2 platforms
67 Parkway, Regents Park, London, NW1 7PP
Hotblack Desiato's office in London, at 67 Parkway, is rated 4.4 out of 5 across 142 reviews on two platforms, including 100 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from Iona. She was kind, friendly and easy to work with. She answered all our questions and got back to us quickly. We would absolutely love to work with her again and felt she gave 100% from start to finish. Thanks again!
5/5
TrustpilotA great service overall
The team at hotblack desiato went above and beyond my expectations. They delivered a great sale price, they were professional at every stage and had very good lines of communication.
5/5
TrustpilotGreat experience with Hotblack Sales…
Great experience with Hotblack Sales N5. They took great care of me and made the process as calming as it can be! Would definitely consider using them for future purchases/sales.
5/5
GoogleMy partner and I bought a house with Hotblack Desiato acting as the selling agent. Very professional, nice and honest agents with deep knowledge of the local areas they work in. Very responsive to all our queries from first visit up to closing of the transaction. We highly recommend.
5/5
GoogleRipon was the best agent you could hope for. Timely and friendly! Would gladly work with him again.
5/5
TrustpilotI recently rented out a property…
I recently rented out a property through these guys and honestly could not recommend any higher. Excellent service from start to finish! With Maya, Iona and Jess. Thanks again!
5/5
Google"Very good real estate agency, trustworthy."
5/5
GoogleBrain went above and beyond to help me out I would recommend him to anyone
5/5
GoogleI would definitely recommend Hotblack Desiato. Ripon was great, very professional and responsive. Great service
1/5
TrustpilotNot responsive or considerate
Refuse to properly remove the ugly 'SOLD' sign outside my block of flats after being chased for months
2/5
TrustpilotYou will be fighting tooth and nail for your deposit
I would advise against renting with Hotblack Desiato at all costs. They are corrupt, dishonest, and truly usurious when it comes to having your rental deposit returned to you. I felt they were deliberately exploitative of me as a tenant.
5/5
TrustpilotVery helpful team
Very helpful team, everything was clear and a special thanks to gino for finding our new home. Will definitely use this company again in the future.
5/5
GoogleHad the pleasure of working with Nina who made a difficult process much easier and with great sympathy and understanding. Would recommend.
5/5
TrustpilotA trustworthy company who are easy to…
A trustworthy company who are easy to communicate with, and are always willing to help and advise! Highly recommend.
1/5
TrustpilotStay clear
Don't know where to start, but every bad review that has been written and the hundreds of other bad reviews is true and has happened to us.
5/5
TrustpilotMembers of the Highbury sales team are…
Members of the Highbury sales team are amazing and always happy to help! Would highly recommend!
5/5
TrustpilotHighly Recommend
Very client focused. Good people and just want to get the job done. Highly recommend
5/5
GoogleGreat service, Nina always helpful and made a quick turnaround successful.
1/5
TrustpilotAvoid rental with Hotblack Desiato at all cost
As I never write reviews, I hope this will underline my dissatisfaction with Hotblack Desiato (HD) and its employees.
5/5
TrustpilotVery helpful
Hotblacks rental department are very helpful
1/5
GoogleI wouldn't recommend! I strongly advise against letting a flat in Star Wharf,40 St Pancras Way, the landlord/managing agent are difficult people. Was a big mould problem and I asked them many times to do something with this! And nothing...
1/5
TrustpilotTerrible experience
In our experience Hotblack Desiato are unprofessional and sought to exploit us as tenants. I would avoid letting from this agency at all costs. Our experience is partially detailed below:
5/5
GoogleAmazing experience working with Ripon at Hotblack. We needed to find a place we loved on a short timeline, and he made it happen for us, and was with us at every step.
4/5
GoogleWe had a great customer experience while dealing with Ripon Danis from Hotblack Desiato, he demonstrated professionalism, commitment and also did the extra miles to smooth a cumbersome process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hotblack Desiato's London office has 142 reviews across two platforms: 100 on Google, 42 on Trustpilot.
Hotblack Desiato London is rated 4.4 out of 5 across all 142 reviews, and 4.6 out of 5 on Google from 100 reviews.
Hotblack Desiato London, 67 Parkway, Regents Park, London, NW1 7PP.
