Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI highly highly do not recommend this company - if you can, then steer CLEAR from them. How awful they are is reflected in the fact that their manager actively makes fake reviews (eg the one here under “Murat”) to boost up their terrible services.
Likewise they have failed in their duty of care during this covid period for their customers. For example, shutting off WiFi for 4 months straight with no real solutions other than false concern - which is truly wicked.
Don’t use this service - you WILL regret it. Might as well flush your money, time and sanity down the toilet.NegativeProfessionalism
Frances · 12 June 2021
★★★★★ 5/5
GoogleWhen the opportunity presented itself of renting out my property in Stratford E15, admittedly I very quickly found myself in no mans land. The danger of double dip recession looming, Brexit on the horizon, Covid 19 pandemic in full blown circulation. Things looked very gloomy indeed. However, having meticulously researched all the local agents in the immediate area, Homefinders were highly recommended by friends and family whom have either had previous dealings or some form of experience with them.
This lead to numerous positive communication over phone calls and emails with Matthew which lead to the eventual viewing of the property, which is when I met Asdaq.
Asdaq meticulously and diligently talked me through the whole process from the beginning of getting the property rent ready, what to expect from them as a letting agency.
This experience filled me with immense confidence and I was happy to proceed with their recommendation's and services as a letting agency.
I would highly recommend their professionalism, services and the importance they place on their clients and their property.
Proud Landlord
Shohidul · 12 June 2021
★★★★★ 5/5
GoogleFantastic service through the 'process of getting the house'. Happy to say, that they are very reliable agency. Syed Hussain was very helpful and patient while answering all our questions.
Great to stay under the wings of your agency!
Thanks!
Aneta · 13 June 2017
★★★★★ 5/5
GoogleReally helpful and professional service made the move in process really easy. Mahnoor dealt with us directly and we were happy with the service provided by them and the rest of the team
Liam · 5 December 2024
★★★★★ 5/5
GoogleIt was a pleasant and straightforward process, dealing with Maely there in the Dalston branch.
Rohan · 13 March 2024
Agent replied · 11 June 2024
Thank you for the kind words
★★★★★ 5/5
GoogleCouldn't recommend our agent Mo Sanha enough. He was very helpful with everything and most importantly helped speed the completion process.
We are very pleased with the service provided by Homefinders Hackney office. Mo Sanha so far is the best agent I met in London , so friendly and honest. He provided us a fast efficient and knowledgable service. Highly recommended for anyone looking for a high level of service from estate agency.!PositiveResponsiveness, Quality, Professionalism, Value
Paula · 25 August 2020
★★★★★ 5/5
GoogleThe maintenance team does an excellent job. They are super responsive and handle requests quickly. Very happy about the repairs done in the flat.
Joseph · 12 June 2023
Agent replied · 11 June 2024
Thank you. We understand when a problem strikes at a property communication is key
★★★★★ 5/5
GoogleI just started using Homefinders and find them very efficient. When I first inquired about renting my property, they gave very complete advice, explaining the pros and cons. I was very impressed by how quick and detailed the application was. They found me tenants very quickly and help to maintain the house, very prompt to deal with any queries from me or the tenant. I like the fact that they discuss everything with me in depth before going ahead with any changes or repairs. The rent is paid into my account promptly every month.
I would recommend them to anyone because of their professional service
Olabisi · 13 June 2017
★★★★★ 5/5
GoogleJennifer did a good job on inspection
Sekinat · 12 May 2024
Agent replied · 11 June 2024
Thank you
★★★★★ 5/5
GoogleHomefinders have been managing my property for over 5 years now and the service I receive from them is great. I trust Homefinders so much that, apart from the standard tenancy management, I also let them manage most of my repairs.
Some of the services I receive from them include monthly payment notification by mail and text and, monthly and yearly account statements, which go a long way to help me in preparing my tax returns.
Thank you Homefinders!
Sammie · 13 June 2017
★★★★★ 3/5
GoogleIt’s a pleasure to find a company that has so much knowledge. They are honest, straight forward and extremely professional.
Marc · 17 July 2023
Agent replied · 11 June 2024
We believe in straight talk and value transparency. We like to think we come with solutions when there is a problem. We hope to conduct a transaction with you soon
★★★★★ 5/5
GoogleI had a smooth engagement with one of the agents, Mahnoor. Very professional and always ready to assist.
Eunice · 16 August 2023
Agent replied · 11 June 2024
Thank you
★★★★★ 1/5
GooglePants. Lettings team is useless. Matthew the manager is a joke.
If you want cheap fees and and unreliable services then this is the place to go to. Cowboys.
Pham · 12 June 2022
Agent replied · 11 June 2024
Hi, you sound like a landlord we never had as I cannot find your name on our database. We never had any landlord that was unhappy with our services. No landlord ever told us that our fees are low, so when you say cheap fees that gives you away. We have been doing this for more than 30 years and are members of ARLA and Property Ombudsman so when you say cowboys it is obvious you are just trying to throw mud at us.
★★★★★ 5/5
GoogleThe manager Yasemin has been very helpful and responsive. She was very understanding and dealt with my issues quickly.
Nur · 12 June 2021
★★★★★ 5/5
GoogleMurat has been exceptionally helpful, friendly and easy to get on with. despite difficulty with referencing, he remained patient and reasonable
Murat · 12 June 2020
★★★★★ 5/5
GoogleExcellent Service by Mahnoor
I recently had the pleasure of working with Mahnoor while searching for my new home. Her clarity in communication, and prompt responses were exceptional. Mahnoor provided clear instructions throughout the process, ensuring a smooth and hassle-free experience.
JAYSEN · 14 December 2023
★★★★★ 5/5
GoogleSold 2 properties for me, and was letting agent for both properties. Did a fantastic job!
Simon · 12 June 2023
Agent replied · 11 June 2024
Thank you for choosing Homefinders as your agent.
★★★★★ 1/5
GoogleArranged an appointment with Mo, waited till the appointment time, nothing happened. Contacted him but received a blue tick. Unprofessional, and doesn't respect people's time.NegativeResponsiveness, Professionalism
Chua · 12 June 2022
Agent replied · 11 June 2024
I apologize, I will talk to Mo, he is usually good with his timekeeping. He should have called and apologized if he was going to be late.
★★★★★ 5/5
GoogleGot my first place from home finder. Really satisfied with their work and communication. Mahnoor helped me out with this thank you
Zubair · 3 November 2024
★★★★★ 1/5
GoogleThey are impossible to deal with.
Rob · 13 January 2024
Agent replied · 11 June 2024
Hi Rob, could you please email me and tell me what happened, I can see that we have a Rob Jones as applicant. My email is haydar@homefinders.net
★★★★★ 5/5
GoogleHomefinders have been helping manage my property for nearly a year now and i have to say they have been excellent. Incredibly professional outfit - regular updates, quick to deal with any issues and spot any problems.
Jack · 13 June 2019
Agent replied · 11 June 2024
Thanks Jack, here's to many more years, glad you found our service to your satisfaction
★★★★★ 5/5
GoogleI have used Homefinders for over 10 years to rent my flat in Leyton. They have always found tenants with minimum voids and dealt with all maintenance issues swiftly. I would recommend them.
Peter · 12 June 2020
Agent replied · 11 June 2024
We really appreciate you taking the time out to share your experience with us and thank you for being a loyal customer.
★★★★★ 1/5
GoogleI don’t recommend this agency they are totally unprofessional and ignorant, and you will have a lot of problems with them , they only care about profits .
Zineb · 12 June 2021
Agent replied · 11 June 2024
Hi, I cannot find your name on any of our databases. I also asked everyone if they remember dealing with you, nobody could remember your name. You are blaming us for alot of things, surely you did not get these impressions from just a phone call or visit to our offices. I would apprecaite if you could email me if there was anything untoward, I would love to put it right. My email is haydar@homefinders.net.
★★★★★ 5/5
GoogleAmazing customer service. Very helpful in an emergency situation.
Mariya · 17 July 2023
Agent replied · 11 June 2024
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
