Trusted Agent profile · London
★★★★★
1,105 reviews across 2 platforms
Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF
Home Group Re Sales's office in London, at Home Group Limited, is rated 4.2 out of 5 across 1,105 reviews on two platforms, including 5 Google reviews rated 1.8.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful Lady # quick answer #…
Very helpful Lady # quick answer # professional # easy to understand # strongly recommend
Hi Marzena,Thank you for taking the time to leave a 5* review. It is great to hear that the advisor was so helpful and professional.Kind RegardsDavid
5/5
TrustpilotThe operator Tracey I was chatting to…
The operator Tracey I was chatting to was very helpful
Hi Maria,It is brilliant to hear that Tracy was so helpful. Thank you for taking the time to leave a 5* review.Kind RegardsDavid
5/5
TrustpilotLive chat
Very helpful through live chat and got everything sorted for me
Hi Chloe,I am glad to hear that everything was sorted for you. Thank you for leaving a 5* review.Kind RegardsDavid
4/5
TrustpilotHad a contact issue which was rectified…
Had a contact issue which was rectified by home group agent.
Good Morning,Thank you for leaving a positive review. It is good to hear that your issue has been rectified.Kind RegardsDavid
5/5
TrustpilotEasy and Clare understood what was…
Easy and Clare understood what was happening
Hi David,Thank you for taking the time to leave a 5* review. I have passed on your kind words to Clare.Kind RegardsDavid
5/5
TrustpilotI started a live chat with Rebecca and…
I started a live chat with Rebecca and she was very helpful and got both repairs raised for me
Good morning Ms Maddison, Thank you for taking the time to leave a 5* review. I'm delighted to hear our advisor Rebecca was able to help i will make sure she is aware of your kind words. Thanks,Laura
5/5
TrustpilotGood service and easy to use
Good service and easy to use. Advisor understood what I needed
Hi Amy,Thanks for taking the time to leave us a 5 star review. We're happy to hear that our live chat service was easy and efficient to use.Kind Regards,Phoebe
5/5
TrustpilotGreat service
Used online chat very helpful and dealt with my query promptly.
Hi there,Thank you for your 5 star review. We're glad our chat service was quick and stress free for you to use.Kind Regards,Phoebe
5/5
TrustpilotThe advisor was very pleasant and…
The advisor was very pleasant and explained stuff well and also dealt with the help I needed very well
Good morning Sharon, Thank you for taking the time to leave a review. Our advisors on live chat service are amazing I'm pleased to hear we were able to help with any queries you had. Thanks,Laura
4/5
TrustpilotGood listener
Understood what I was asking. Got problem dealt with
Good Afternoon AlanaIts great to hear that our Customer Service Advisor was very understanding today and dealt with your problem. Thank you leaving a positive review.Kind RegardsLouise
5/5
Trustpilotvery helpful provided me with answers i…
very helpful provided me with answers i needed
Good Morning JosephIts great to hear that our Advisor was very helpful today and provided you with the relevant answers that you needed. Thank you for taking the time to leave a 5* review, we appreciate your feedback.Kind RegardsLouise
5/5
TrustpilotWhen I asked for help
When I asked for help, they helped me very quickly
Good Afternoon,We are glad to hear that you were helped out so quickly. Thank you for taking the time to leave a 5* review.Kind RegardsDavid
5/5
TrustpilotVery pleased with the response
Very pleased with the response. It got to the point quickly .Thanks, Nick George.
Hi NicholasThank you for taking the time to leave a 5* review, we appreciate your feedback. I am pleased that you were happy with the service we provided.Many ThanksLouise
5/5
TrustpilotPolite helpful
Polite helpful to get our problem solved as soon as possible
Hi Laura,Thank you for taking the time to leave us a 5 star review. I'm glad that your experience with our customer service center has been an efficient one.Kind Regards,Phoebe
5/5
Trustpilothelpful and efficient
helpful, fast working and polite service
Hi Tori Thank you for leaving us a 5* review we really appreciate you leaving us that and we are so happy we were able to help you. Thank You Stephenie
5/5
TrustpilotQuick response
Quick response, very helpful assistant (Russell), issue sorted out promptly
Hi Louise,Thank you for taking the time to leave a 5* review. I have passed your kind words across to Russell.Kind RegardsDavid
5/5
Trustpilotchatted with hailee about a repair boy…
chatted with hailee about a repair boy was she good thanks halee
Hi June,Thank you for your 5* review, we appreciate your feedback. Its great to hear that Hailee was helpful today and managed to deal with your enquiry thankyou again.Many ThanksLouise
5/5
TrustpilotApart from understandable time waiting
Apart from understandable time waiting, most helpful and efficient
Hi Elizabeth,Thank you very much for leaving a 5* review. It is excellent that you received a helpful and efficient service.Kind RegardsDavid
5/5
TrustpilotHelpful
They responded almost instantly and were very helpful and understanding
Hi Colleen, Thank you for taking time out to leave a 5* review for our Live chat advisors, we are happy you received a fast and efficient service. Thanks,Rebecca
5/5
Trustpilotgreat communication
great communication and overall help and guidance.
Good afternoon laurenIts great to hear that you were provided with an excellent customer service today. Thank you for your 5* review, we appreciate your feedback.Kind RegardsStephenie
5/5
TrustpilotHelped with my issue
Helped with my issue, quickly and efficiently
Hi Stefanie Thank you for the 5* review and i am glad that we could helpKind Regards Stephenie
5/5
TrustpilotBoiler issues
Was able to sort out my problem straight away
Hi Leah,It is great to hear that your problem with the boiler was sorted quickly. Thank you for leaving a 5* review.Kind RegardsDavid
5/5
TrustpilotBoiler problem
Russell dealt with my problem quickly and efficiently
Good Morning IanIts great to hear that Russel dealt with your boiler issue quickly and efficiently. Thank you for your 5* review, we appreciate your feedback.Kind RegardsLouise
5/5
TrustpilotExchange
Excellent fast service very helpful 😁
Hi there Gayle, Thank you for the feedback. We're very happy to hear that you had a positive experience.Kind regards, Matthew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
