Trusted Agent profile · London
★★★★★
1,105 reviews across 2 platforms
Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF
Home Group Re Sales's office in London, at Home Group Limited, is rated 4.2 out of 5 across 1,105 reviews on two platforms, including 5 Google reviews rated 1.8.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThey were very helpful in a stressful…
They were very helpful in a stressful situation
Hello Sarah Thank you for the 5* review we really appreciate it. I am so glad they were helpful in a stressful situation. Thanks againStephenie
5/5
TrustpilotExcellent service that understands my…
Excellent service that understands my need and knows how to save it
Hi Yasin,It is great to hear that you received an excellent service. Thank you for taking the time to leave a 5* review.Kind RegardsDavid
5/5
TrustpilotThe advisor responded quickly and dealt…
The advisor responded quickly and dealt with my request quickly and very politely
Hi Angela,Thank you for taking the time to leave us a 5 star review. I'm glad that we were able to assist you efficiently today :) !Kind Regards,Phoebe
5/5
TrustpilotThe agent sorted out the problem very…
The agent sorted out the problem very quickly. He was very helpful. Thank you.
Hi Nicholas,Thank you for taking the time to leave a positive review :)Thanks, Jordan
5/5
TrustpilotVery helpful friendly staff
Very helpful friendly staff. Efficient service
Hi there, We are glad to hear you had a positive and efficient experience. Kind regards, Matthew
5/5
TrustpilotVery polite and helpful
Very polite and helpful . Very quick response
Hi Kya Thank you for leaving us a positive review, we appreciate all feedback. I am glad we could give you a quick response.Many thanksStephenie.
5/5
TrustpilotSpoke to claire regarding broke slabs…
Spoke to claire regarding broke slabs fantasic customer service
Hi Joanne,Thank you for taking the time to leave a 5* review for Clare. I have passed your kind words across to her.Kind RegardsDavid
5/5
TrustpilotQuick communication
Quick communication, Polite response from Clare, just hoping the matter is resolved now.
Hi Sheila,Thank you very much for taking the time to leave Clare a 5 star review. We are happy to hear that she was able to help you with your query today. I have passed over your feedback to let her know that she is appreciated, if for any reason your issue is not resolved please come back through via Live chat/telephone and our advisors will be happy to follow this up for you.Thanks,Rebecca
5/5
TrustpilotLive chat
Great staffing attitude with live chatting.
Hi Soran,It is great to hear of your experience with our online live chat service. Thank you very much for leaving a 5* review.Kind RegardsDavid
5/5
TrustpilotQuick and easy got my questions…
Quick and easy got my questions answered right away
Hi Lisa, this is great to hear. We are very pleased you received great customer service! Regards Clare
5/5
TrustpilotAll my questions were answered and a…
All my questions were answered and a repair successfully booked in by Hailee
Hi Gillian, Thank you for taking the time to leave a positive review, we are happy to hear you received a fast and efficient service from Hailee and will be sure to pass over your kind words.Thanks,Rebecca
5/5
TrustpilotFinally came across a member of the…
Finally came across a member of the team who is very helpful and keen to get the job done thank you
Hi Steven Thankyou for your 5 star review. I am so please you got great service and that the issues at hand are being dealt with.Thankyou Louise
5/5
TrustpilotHailee helped me to book repair on live…
Hailee helped me to book repair on live chat she was helpful and polite
Hi Shehzana,Thank you for your 5* review, we appreciate your feedback. Its great to hear that Hailee was helpful and managed to deal with your enquiry thankyou again.Many ThanksLouise
5/5
TrustpilotThe person who took the call was very…
The person who took the call was very professional and efficient.
Hello Francisco,Thank you for taking the time to leave us a 5 star review. I am glad that we were able to help you when you got in touch with us and that we provided you an excellent service.Kind Regards,Phoebe
5/5
TrustpilotIt was very easy to reach out and get a…
It was very easy to reach out and get a response.
Hello Zarina,Thank you for taking the time to leave our live chat service a 5 star review. We are happy to see that you have found it quick and easy to use.Kind Regards,Phoebe
5/5
TrustpilotVery helpful in getting my appointment…
Very helpful in getting my appointment sorted for my boiler as my central heating has stopped working
Hi, It's great to hear you got an appointment sorted. We understand it's stressful at times when boilers go wrong.Thanks, Jordan
5/5
TrustpilotEasy to report repairs online dealt…
Easy to report repairs online dealt with fast
Hi Debbie, I am pleased that your repairs were dealt with quickly and that you received great customer serviceKind RegardsClare
5/5
TrustpilotRussel who delt with my problem…
Russel who delt with my problem effectively and effectively professionally well done
Hello Barbara,Thank you for taking the time out of your day to leave Russell a lovely review. I am glad to hear he dealt with your issue in a professional and efficient manor. I have passed your comments over to him so he knows you appreciated his help today :) !Kind Regards,Phoebe
5/5
Trustpilotquick response and jobs all booked in…
quick response and jobs all booked in now with ease
Hi JoshIt is great to hear that one of our advisors was able to help you book in a repair with ease. Thank you for taking the time to leave them a 5* review.Kind RegardsStephenie
2/5
TrustpilotRepairs
Repairs are taking far too long to be resolved. Communication is poor.
Hi Ruth, I'm sorry to hear that your repairs are taking too long to be resolved, It would be helpful to know if you have made a complaint about this. Could you contact us and tell us more as we’re really keen to help. It would be extra helpful if you could mention that you’ve talked to us on Trustpilot, giving us your user name, so we can link all your queries together.Thanks,Rebecca
5/5
Trustpilotall fast and easy
all fast and easy, excellend communicator, Reece.
Hello Francisco Thank you for taking your time to leave us feedback we do appreciate the 5*s. I am so glad that Reece was able to help you today and i will pass this on to him. Thank you for your feedback. Many thanks Stephenie
5/5
TrustpilotGreat customer service
Apologised for the wait and gave great customer service
Good afternoon LatishaIts great to hear that you were provided with an excellent customer service today. Thank you for your 5* review, we appreciate your feedback.Kind RegardsStephenie
5/5
TrustpilotHelpful
Helpful, quick and knew his stuff!
Hi AnnJane,It is great to hear of the service you received. We appreciate that you took the time to leave a 5* review.Kind RegardsDavid
5/5
Trustpilota polite and easy to use service thank…
a polite and easy to use service thank you!
Good afternoon LenThank you leaving us a 5* review im glad we could helpKind regards Stephenie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
