Trusted Agent profile · London
★★★★★
1,104 reviews across 2 platforms
Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF
Home Group Re Sales's office in London, at Home Group Limited, is rated 4.2 out of 5 across 1,104 reviews on two platforms, including 5 Google reviews rated 1.8.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotBoiler and bath repair
Fast reply# easy to understand# repair of two problems arranged within the few minutes# very nice and kind person I spoken too
Hi Marzena,It is excellent to hear that we were able to help log your repairs. Thank you for taking the time to leave us a 5* review.Kind RegardsDavid
3/5
TrustpilotCustomer service Yvonne online was…
Customer service Yvonne online was helpful
Hello AshleyThank you for taking the time to leave us a positive review, I am glad Yvonne was able to help you I will pass this onto her.Kind regards Stephenie
5/5
TrustpilotYvonne ,was very friendly
Yvonne ,was very friendly, helpful and professional.
Hello Ana I am glad Yvonne was able to be of help, I will pass this on to her. We really appreciate all comments.Take Care Stephenie
5/5
TrustpilotJodie had made me aware she'd be back…
Jodie had made me aware she'd be back with me in few moments. And helped give me the advice I needed 😊
Hi BeckiThank you for leaving a positive review. I am pleased to hear that Jodie was helpful and she gave you the advice you needed. I will be sure to pass on your kind words.Kind RegardsLouise
1/5
TrustpilotSTAY AWAY
STAY AWAY. Look at the Google reviews.
Hello Jake Sorry you feel this way. Please get in touch if you would like to discuss any feedback in more detail.Thank you Stephenie
5/5
TrustpilotExcellent service from Rebecca at Home…
Excellent service from Rebecca at Home Group, dealt with query promptly and efficiently.
Hi Ann Thank you for leaving us a positive review about Rebecca, we appreciate all reviews and will pass this on to her.Many thanks Stephenie
5/5
TrustpilotAbsolutely amazing service the woman I…
Absolutely amazing service the woman I spoken to was very helpful
Hi Lauren,It is excellent to hear of the service you received. Thank you very much for leaving a 5* review.Kind RegardsDavid
3/5
TrustpilotChanging appointment
Excellent service once you get to chat but waited about 35 mins to get through.
Hello JaniceI am glad that you got through to our customer service am sorry it took so long to get through, Thank you for leaving us a positive review. Kind regards Stephenie
5/5
TrustpilotI had a very helpful chat today with…Emma
I had a very helpful chat today with Emma to resolve a couple of issue's. I was great to talk to someone on the same wave length as myself with a good sense of Humour too.
Hi Andy.Thank you for taking the time to leave us a review. I will pass your comments to Emmas manager.Emma
5/5
TrustpilotWas very helpful with getting me the…
Was very helpful with getting me the help I need
Hi Kerry,Thank you for taking the time to leave a 5* review. It is brilliant to hear of the help that you received from one of our advisors.ThanksDavid
5/5
TrustpilotI explained my problem and someone will…
I explained my problem and someone will be in touch to help me it was quick and easy to chat much quicker than trying to phone
Good morning Sharon, Thank you for taking the time to leave us a 5* review! I'm delighted to hear you enjoyed our live chat service. Thanks,Laura
5/5
TrustpilotPerfect
Perfect. Very good response. Thank you.
Hello Nicholas Thank you for taking the time to leave us a 5* review, I am so glad we were able to be of help. Kind regards Stephenie
5/5
TrustpilotThe gentleman I spoke to today ( David…
The gentleman I spoke to today ( David ) was very helpful and informative.
Hello MelindaThank you for your 5* feedback and I am so glad David was helpful and informative. We appreciate the feedback. I will pass this onto David. Thank you Stephenie
5/5
TrustpilotGreat customer service!
Helpful and very quick to resolve my query!
Hi Alisha I'm pleased to hear that you received great customer service today and our Advisor was very helpful with your query. Thank you for taking the time to leave a 5* review.Kind RegardsLouise
5/5
TrustpilotA very quick response and very…
A very quick response and very professional thanks, Nick George.
Hi Nicholas,It is great to hear of the service that you received, thank you for taking the time to leave a 5* review.Kind RegardsDavid
5/5
TrustpilotLaura
Laura, fantastic customer service agent. Listened, helped and resolved the issue. Thank you
Hi Ali,Thank you for taking the time to leave a 5* review. I have passed on your kind words to Laura.Kind RegardsDavid
5/5
TrustpilotCumbria chose
The questions asked were answered very quickly and clearly
Hi JeanThank you for leaving a 5* review and I am glad we were able to answer your questions quickly.Kind regardsStephenie
5/5
TrustpilotHome housing Live chat.
A customer sevice member, from home housing, spoke with me on live chat, about the issues with my shower room, she did a great job and helped a lot xxx thankyou.
We're glad to hear it! Thanks for your review, Elaine.
5/5
TrustpilotGreat service quick response
Good morning Chloe Thank you for sharing your feedback with us I am glad you could leave a 5* review. Kind regards Stephenie
5/5
TrustpilotChat online was quick no waiting for…
Chat online was quick no waiting for someone to respond query was quickly resolved
Hi Wendy,We really appreciate you taking the time to leave a review about your experience using our live chat service.Thanks, Jordan
5/5
TrustpilotRussell answered promptly and was very…
Russell answered promptly and was very helpful and polite.
Good Morning KieraIts great to hear that Russell was a great help today and you he dealt with your query promptly. Thank you for taking the time to leave a 5* review.Many ThanksLouise
5/5
TrustpilotI was chatting to a guy called Russell…rearranged appointment
I was chatting to a guy called Russell n he was very helpful
Hi Sharron, thank you for this review. I am very happy that you received great customer service from RussellKind RegardsClare
5/5
TrustpilotLauren
Lauren Was very helpful and despite the connection dropping she came back and assisted me
Good Afternoon LeeThank you for taking the time to leave Lauren a 5* review. Its great to hear that she was very helpful today and also got back in contact with yourself following a connection issue. I will certainly pass on your lovely comments to Lauren.Kind RegardsLouise
5/5
TrustpilotDavid raised an emergency for me…
David raised an emergency for me for someone to come out in next 6 hrs. Friendly and kind person. Thanks
Hi Lisa,It is great to hear that David was able to help you so quickly and effectively. I have passed your kind words across to him.Kind RegardsLouise
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
