Trusted Agent profile · London
★★★★★
1,104 reviews across 2 platforms
Home Group Limited, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF
Home Group Re Sales's office in London, at Home Group Limited, is rated 4.2 out of 5 across 1,104 reviews on two platforms, including 5 Google reviews rated 1.8.
Tell us what you need and we'll put you in touch. Home Group Re Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery very helpful and went the extra…
Very very helpful and went the extra mile for me
Good morning SiobhanThank you for taking the time to leave us a amazing review, I am so glad that we were helpful and we did go the extra mile for you. Take Care Stephenie
5/5
TrustpilotLovely chatting with Suzy today
Lovely chatting with Suzy today , got through very quick and she helped me out very fast with my query 10/10
Hi Sally,Thank you very much for taking the time to leave a 5* review. It is great to hear that Suzy was so helpful, I have passed on your kind words to her.Kind RegardsDavid
5/5
TrustpilotGood service my query was dealt with…
Good service my query was dealt with promptly
Hello Playa,Thank you so much for taking the time to leave us a lovely review :) ! I'm glad we were able to assist you promptly.Thanks,Phoebe
5/5
TrustpilotOnline chat enq
Chatted with Rebecca and asked for advice. Got the info without any hassle. Very helpful
Hello Jacquie Thank you for taking the time to leave Rebecca the 5* feedback, I will be sure to pass this onto her. Thank you Many thanks Stephenie
5/5
TrustpilotGood contact experience
Today I contacted with Rebecca. She helped me quickly and I didn't need to wait long.
Hi Alla Thank you for the 5* feedback and I'm glad Rebecca could help you with your issue I will be sure to feed this back to her.Thanks Stephenie
5/5
Trustpilotgood customer service
Hi Anna, Thank you, Anna! We’re delighted to hear that you had a positive experience with our customer service. If there’s anything else we can assist you with, please let us know! 😊Kind Regards,Reece
4/5
TrustpilotQuick resolution
Quick connection & quick resolution to my issue.
Hello StevenThank you for taking your time to contact Homegroup and leave us a 5* review, I am glad we were able to help you. Kind regards Stephenie
5/5
TrustpilotShe was very helpful and fast at…
She was very helpful and fast at helping me
Hi Michelle,Thanks for leaving us positive feedback. Thanks, Jordan
5/5
TrustpilotVery friendly and helpful.
Good morning Michelle Thank you for taking the time to leave us some 5* feedback appreciate it. Kind regards Stephenie
5/5
TrustpilotI chatted to Russell today
I chatted to Russell today. He was very polite and extremely helpful and got my repair booked in very efficiently.
Good Afternoon ColleenThank you for taking the time to leave us a 5* review, we really appreciate your feedback. Its great to hear that Russell provided you with an excellent service today and he was extremely polite and helpful. I will certainly pass on your lovely comments.Kind RegardsLouise
5/5
TrustpilotLive chat was quick
Live chat was quick, efficient and helpful.
Hi LC,Thank you for the 5* review!. We are pleased to hear you had a positive experience and we were able to help resolve any queries you may have had.Thanks Lauren
5/5
TrustpilotHome Group Help.
Spoke online with a lady called Clare who was extremely helpful.She is passing me to a housing officer.
Good morning David Thank you for leaving us a 5* review, I'm glad Claire could help you and your issue was resolved. Please don't hesitate to contact us if you need any further support.Kind regardsStepheniehttps://www.homegroup.org.uk/get-in-touch
5/5
TrustpilotFast reply and positive response
Hi Fadi. It is great to hear that your issue was dealt with quickly and positively, thank you for taking time to leave this reviewKind RegardsClare
5/5
TrustpilotThe person I spoke to was very…
The person I spoke to was very efficient and understood my problem. It was sorted in minutes
Hi Karen, its great to hear that your problem was solved quickly and thank you for this positive feedbackKind RegardsClare
5/5
TrustpilotExcellent assisstance
The agent was attentive, responded quickly and sorted the issue out for me in a polite manner.
Hi Owen,Thank you very much for leaving a 5* review. It is great to hear that your issue was sorted out so quickly and effectively.Kind RegardsDavid
5/5
Trustpilotreplied within 2 mins
replied within 2 mins, very pleasant and polite. lovely chatting to lauren, waiting to hear from managment team.
Good afternoon AlisonIm glad Lauren was polite and pleasant for you and she was lovley to chat too. I will sure pass this onto her and thank you for the 5* review we appreciate the feedback.Kind Regards Stephenie
5/5
TrustpilotThe only reason for giving 5 stars is…
The only reason for giving 5 stars is for the representative Karen. She has been more help than any other person I have spoken to in the last 3 months
Hi Rebecca, Thank you for taking the time to leave a 5* review!! I will make sure Karen and her manager is aware of your lovely words. Regards, Laura
5/5
TrustpilotRaising a repair
David on the repair line was very pleasent , professional and helped organise another appointment for me, the process was straightforward.
Hi Sharon,Thank you for taking the time to leave David a lovely review. We are happy to hear that David was able to help you re-arrange you appointment today. I have passed over your feedback to David to let him know you appreciated his help today.Kind Regards,Phoebe
2/5
TrustpilotHave been waiting 15 weeks for a repair…
Have been waiting 15 weeks for a repair on my internal intercom.
Hi Sammie I am sorry to hear this, We want the best for our customers. If you could give the contact centre a ring or live chat function we can have a look into this for you. You can contact us on 0345 141 4663 or via our Live Chat channel at www.homegroup.org.ukKind RegardsStephenie
5/5
Trustpilotvery speedy out come
very speedy out come with Russel he delt with my issue
Hello LesleyThank you for taking your time to leave us a great feedback, I will pass your comments onto Russel and your feedback.Thanks againStephenie
5/5
TrustpilotFriendly and helpful
Hello Thank you for taking the time to leave us a 5* review, appreciate all positive reviews and I am glad that Kevin was able to help you with everything.Thank you Stephenie
4/5
TrustpilotGot the what I requested quickly with…
Got the what I requested quickly with fast responses
Hello Cockatiel and Budgies Thank you for taking the time to leave some feedback I am glad you got the response you requested quickly. Thanks Again Stephenie
5/5
TrustpilotThe knowledge and understanding
5/5
TrustpilotIt was a great experience
It was a great experience! thank you. A 100 percent satisfaction with both agents.
Hi Nicholas,Thank you very much for leaving a 5* review. It is excellent to hear of the service that those two advisors provided.Kind RegardsDavid
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