Hamways London reviews

★★★★★ 1/5

Google

If Zero stars was an options it would be that. Moved into a property rented by hamways back in July after the previous tenant moved out for a huge leak which hamways quick fixed. Been chasing since September for work to be getting done but keep feeding excuses. Terrible agent, terrible team, lacks professionalism. NEVERRR RENT FROM THEM

Ethan · 16 April 2024

★★★★★ 5/5

Google

I was for years a tenant in an apartment they managed. Everything worked well and the maintenance needs were handled properly. It was also a very professional process to move out, everything worked well and I got the deposit back promptly. I have also had very different experiences from landlords in the UK, so this was a very good experience as a whole. I can recommend to live in a place they manage.

Jouko · 16 April 2023

★★★★★ 5/5

Google

I've been with Hamways for years, and it's been a fantastic experience! The team is super professional and always there when you need them, I’ve always felt supported every step of the way.

Maria · 16 April 2025

★★★★★ 5/5

Google

Always solve your problems, no questions asked. Best agents I have dealt with in London. If you need to find a home, and avoid the “London tenant nightmare”, they will be my first option.

María · 16 April 2025

★★★★★ 5/5

Google

An excellent agent who are always responsive, fair, and helpful. Very fair on rental prices for existing tenants, and it's nice knowing they stand by original agreements even for very long term leases.

Nick · 16 April 2025

★★★★★ 5/5

Google

I've been with hamways for nearly a month now. They are very responsive when it comes to repairs. They have sent someone to fix the problem even within the same day of emailing them. I also appreciated Pawel Karpeta's candid attitude when we first met him to sign the rent documents. He explained to us very well how we should care for the property, important things to check such as smoke alarms, and was truthful about the previous issues with the property.

Prakriti · 16 April 2022

★★★★★ 1/5

Google

I was advised that they were looking for young professionals. Well, my flat has had severe and numerous plumbing issues (double figures) which has interrupted my work (some of which was to do with COVID-19 vaccines), I was left with a £30,000 debt on the electricity metre, and the entire flat block stinks of cannabis where one person is growing in the loft space which Hamways who manage the block refuse to do anything about. I would avoid at all costs if you are a young professional as you'll have to interrupt your work or stinks of cannabis. A pity because there are some nice and competent people but this is massively outweighed by everything else, including other rude staff.

Katie · 16 April 2022

★★★★★ 5/5

Google

I've been with hamways for nearly a month now. They are very responsive when it comes to repairs. They have sent someone to fix the problem even within the same day of emailing them. I also appreciated Pawel Karpeta's candid attitude when we first met him to sign the rent documents. He explained to us very well how we should care for the property, important things to check such as smoke alarms, and was truthful about the previous issues with the property.PositiveResponsiveness, Value

Prakriti · 30 August 2021

★★★★★ 5/5

Google

Had a flat with hamways for 4 years. A great landlord, always quick to repairs. When I recently moved out, was really lenient with the move out day and gave me all day/ following morning to complete due to issues with the place I was moving to. Received full deposit back within 4 days of moving out. Wish all landlords/ estate agents could be like them.

Katie · 16 April 2023

★★★★★ 5/5

Google

I rented a flat in Fortess Road from Hamways. They are the best landlords I’ve had. Prompt with repairs, responsive, a good online service and could be reached by telephone too. They even did an exit interview when I left asking me what could have been done better. Thoroughly impressed

Sally · 16 April 2024

★★★★★ 5/5

Google

Have been living at a Hamways property in North London for four years and have never had any problems. Easy to contact and will sort out any problems with professionalism and efficiency. Above all, they are human and will treat you with understanding and will be reasonable with you.

Robert · 16 April 2024

★★★★★ 5/5

Google

As customer last 5 years of renting property from Hamways was really positive. I think they are professional and efficient always providing good and quick contact, they don’t bother you and not rising prices every year like other agencies out there. I was very happy with their service and recommend them, they are definitely worth to consider when you looking for place to rent.

Peter · 16 April 2023

★★★★★ 5/5

Google

The best lettings agent I ever had in London. Fix everything quickly, their places are in great condition and their staff is super friendly.

Markus · 16 April 2025

★★★★★ 5/5

Google

We have enjoyed a wonderful 10 years in our rented house that has become our home. We feel very fortunate that we ended up with such a professional landlord who always resolved matters and has been fair and consistent with information required and rental increases. The tradespeople employed are very courteous and helpful. We would recommend Hamways to any prospective tenant.

Colin · 16 April 2023

★★★★★ 5/5

Google

Been with Hamways for six years and they are outstanding. Quick to respond and fix things, helpful during the pandemic. Good people.

Euan · 16 April 2025

★★★★★ 5/5

Google

I have been a tenant with Hamways Ltd for a few years now. I have been with 2 other letting agents with this property. I have nothing but praise for Hamways. Consistently accessible, polite and helpful on the phone, and using brilliant contractors when work needs doing in the house. Standard of care is high and accountability is great. Thank you you have made renting a joy.

Caro · 16 April 2022

★★★★★ 4/5

Google

Always professional and the office is very helpful if you have a problem. No complaints with this company

Mary · 16 April 2025

★★★★★ 5/5

Google

Pawel was very helpful through the process of renting my new flat. The process was very efficient and clear.

Christian · 30 August 2021

★★★★★ 5/5

Google

Heartbreaking to leave my flat after 10 years of peace and comfort. For all the times I've had to call for assistance or repair, I've only ever had the very finest customer service... and a few laughs too. A massive thank you to the Hamways team. All the very best for the future.

Quintin · 16 April 2023

★★★★★ 5/5

Google

For me Hamways is the best company for property and is hard to find one fair company on this time, before them I dealt with many scammer and company which the profits is the main goal, I know the profit is everyone purpose but Hamways are really different. I hope I will stay long long time with them and I recommend to everyone.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 30 August 2021

★★★★★ 5/5

Google

I've rented two years ago with Hamways and everything impeccable. Great service and good disposition. Thanks!

Ernesto · 14 March 2025

★★★★★ 5/5

Google

It's been some years that I have been renting in London and I have to say, this is one of the best companies to deal with. Quick response for every problem and with a very serious responsibility.

Selma · 16 April 2024

★★★★★ 5/5

Google

Pawel was very helpful through the process of renting my new flat. The process was very efficient and clear.

Christian · 16 April 2021

★★★★★ 5/5

Google

I have had the pleasure of joining hamways after seeing a property I liked online, the process was soo easy and all documents are sent via online meaning no frustrating calls and textes, tthing to me in detail, even if you call them they will assist you with no hesitation :) im really glad I joined this agency after being with a really bad agency for over a year.

Ismahan · 30 August 2020