Trusted Agent profile · London
★★★★★
181 reviews across 1 platform
8 Hornton Street, London, W8 4NW
Hamptons's office in London, at 8 Hornton Street, is rated 4.7 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSarah Perkins is always very professional and knowledgeable
Thank you for your review Sara. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleI have talked to dozens of agents in London, and I kid you not - it is imperative that you find Colette to help you with the entire process, if you are looking for a place in London. You can count on her attentiveness and sweetness, and your messages are always replied promptly, whether during the business hours or not. I would have been landed with a much inferior property if not for her.
Thank you for your review Bo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWe have been with Hamptons for more than five years, and we are very happy with the advice and the quality of the service provided. Elizabeth Young in particular has been extremely proactive and helpful, in our opinion she is by far the best agent we have dealt with in the London real estate market.
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleColette has been fantastic! Highly recommend Hamptons
Thank you for taking the time to leave us a review Arthur. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleSarah Perkins was great!
Thank you for taking the time to leave us a review Edward. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe have worked with Hamptons for many years now, and have always been very happy with the service provided for both sales and rentals. We have worked with Annabel Ward recently and found her to be very professional, and highly effective in helping us to secure good tenants. She always works hard to ensure that the rental process progresses as smoothly as possible.
Thank you for leaving us a review. Customer service is very important to us and are we delighted to receive such wonderful feedback our Kensington office. In particular it is wonderful to hear that Annabel had such a positive impact on your experience with us and we look forward to sharing your review with her. Thank you again!
5/5
GoogleI had a fantastic experience with Kourosh at the Hamptons Kensington office during my property search. He was professional, knowledgeable, and highly responsive. Most importantly, he took the time to truly understand my requirements. I highly recommend him to anyone looking for a seamless and personalised property search ☺️
Thank you for your wonderful review Mel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
4/5
GoogleEvery enterprise’s success always comes down to the people who work in it. Amy Goldstein is absolutely great. Easy to reach, helpful, polite and professional. Very good experience. The Kensington branch manager Paul Anderson, however, has been surprisingly rude and unhelpful in emergencies. I would definitely not rent through him - but Hamptons overall has been absolutely fine.
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear that Amy has been so supportive throughout this process, we look forward to sharing your review with her. Naturally, we are dissapointed to read your other comments and will ensure this is looked into by a senior member of Central London Lettings team. Thank you again.
5/5
GoogleThese are some of the finest agents I’ve worked with. Kourosh & his team are that perfect mix of tenacious, responsive, responsible and have a sense of our. He’s also ‘local’ which makes a big difference. Top brand, top team who deliver top results. CC
Thank you for your review Christian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleIn the process of looking for a new property I dealt with various agencies I wasn’t impressed with. To the contrary, I was pleasantly surprised by the Hamptons Kensington branch. I was particularly impressed with Colette who from the very beginning has provided me with a stellar service, being an utmost professional, very punctual, attentive, honest, proactive and caring. I couldn’t have asked for a better treatment.
Thank you for your wonderful review Marte. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
5/5
GoogleI've worked with Hamptons in Kensington for many months now on both the selling and rental side and every interaction has been professional and very friendly. I recently rented my flat working with Annabel Ward and the service was quick and smooth. Annabel is efficient and responsive and lovely to work with.
Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are delighted to receive such positive feedback about the service Annabel and the team provided you. In particular it is wonderful to hear that communication was to a high standard and the process was seasless. We look forward to sharing your review with the whole team, thank you again.
5/5
GoogleDear Ms. Sarah Perkins (Hamptons)! Thank you for your outstanding service in selling our Stafford Court home. Your professionalism, market expertise, and excellent communication made the process seamless and stress-free. We highly recommend your services to anyone seeking a proficient real estate agent.
Hi Babar, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleColette was wonderful! Helped us get the most beautiful house and get us in so quickly. Wonderful agent.
Hi Angela, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
5/5
GoogleBen de Gennaro has gone above and beyond for me with my current tenancy as due to covid restrictions I could not be there for the new tenants check in. Ben went out of his way to send photographs of the interior post the last tenants so I could organise maintenance works and then was my eyes and ears on how the works were handled. He came to my assistance when the fire and smoke alarm went missing a day before the new tenancy and procured it for me. He also assisted with finding a new gas safety contractor when there was an issue with one I had located. He is 100% the reason I would continue to let my property via Hamptons. Always courteous and professional and calm even when things were going wrong so close to new tenancy start.
5/5
GoogleTop shelf experience - the Hamptons Kensington team (particularly Collette) are best in business and take a considered approach to understanding their client's needs and matching them with a suitable property.
Thank you for your wonderful review Thomas. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
5/5
GoogleA huge thanks to the team at Hamptons for their hard work in letting our property especially Colette for her professionalism, help and guidance in ensuring we find the right tenant.
Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
5/5
GoogleLettings. I dealt with Simon Horne and Jenny Lawrence over the space of 2 months. I’ve now moved in and can say that it was a pleasure working with Hamptons. Thank you especially to Jenny for dealing with all queries in such a knowledgeable, professional and efficient manner.
Thank you for taking the time to leave us a review. We take customer service very seriously and as such are thrilled to read your review about the service Simon and Jenny have provided. It is particularly wonderful to hear that you feel Jenny has been professional and efficient throughout, we take great pride in our people and look forward to sharing your review with the whole team. Thank you again!
5/5
GoogleExcellent service from Kourosh & the Hamptons Kensington team. Their market knowledge was impressive and the team were professional through out the process. Our client was happy. Look forward to working with them again.
Thank you for your review Sai. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleI’ve been dealing with Jenny L at Hamptons in Kensington a fair amount recently - I have to say she has been amazing - a truly helpful professional in all my dealings with her. I cannot commend her enough - many thanks Jenny. 👏👏 …
Thank you for leaving us a review. Customer service is very important to us and as such we are over the moon to receive your positive feedback about Jenny. We take great pride in our people and are extremely pleased to hear, that due to the level of service Jenny provided to you, you would recommend our services. Thank you again, we look forward to sharing your review with Jenny and the whole team!
5/5
GoogleFrom the moment I expressed my interest in finding a suitable property in the area, everyone at Hamptons has been extremely helpful. Both Thaisa Cowin and Simon Horne made every effort to suggest and show me properties based on my preferences and needs. Moreover, Gentiana Krusha has assisted with every possible admin detail and ensured everything was done exactly as agreed. Overall, I had a very pleasant experience with the team at Hamptons Kensington and I recommend them without any reservation.
5/5
GoogleWe deal with different clients and they always expect a very good service from us and our partners. Hamptons Lettings Kensington is a very helpful estate agency which helps us to deliver AA customer service to our clients. They are very supportive and helpful. Elizabeth Charman and her team are accessible and good to deal with at all times, from the comparison market until the agreement is completed. They guide us with useful information about the market and make available when we need her assistance in finding the best tenants for our properties. As property Management Company we believe it is essential for running our business and as priority to achieve the satisfaction of our clients. Definitely we always consider Hamptons Kensington to introduce to our clients and help them throughout the letting process.
5/5
GoogleWorked with William Sterning and Janny to rent my apartment due to work relocation. The process is very smooth and William is very organised and helpful. It took me less than a week from viewing to get my keys. Highly recommend William and Janny.
Thank you for leaving us a review. We take customer service very seriously and as a result it is wonderful to hear that the team had such a positive impact on your experience with us. It is particularly fantastic to hear that Jenny and William have ensured a smooth transaction for you. We take great pride in our people and look forward to sharing your feedback with the team. Thank you again!
5/5
GoogleHave been looking for a property to buy and Alex Finch gave detailed advice on all the properties listed in the area of choice- very knowledgeable and efficient, would definitely recommend him!
Thank you for taking the time to leave us a review Erin. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleMy mother (Mrs. Phavinee Nana) and I are customers of Olivia McSweeney of Hamptons Kensington branch. We are very impressed by her dedication and efficiency in helping us find a great flat. She is a very reliable and trustworthy senior lettings negotiator who look after the best interests of her clients. She is a very valuable human asset to Hamptons and deserves to be recognized by her supervisors. We highly recommend Olivia to potential clients looking for properties around Kensington. We have been very happy with her services. Best, Mrs. Phavinee and Ms. Ploycarat Nana
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's London office has 181 reviews across 1 platform: 181 on Google.
Hamptons London is rated 4.7 out of 5 across all 181 reviews, and 4.7 out of 5 on Google from 181 reviews.
Hamptons London, 8 Hornton Street, London, W8 4NW.
