Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoving country and finding the right place to settle down is never easy, however, Colette instantly understood our situation, requirements and us as people, helping secure the property right for us.
A true warrior of her trade, Colette wasted no time, was very transparent, respectful, and made us feel secure every step of the way. It’s not often you find an agent who makes the process enjoyable however Colette definitely understands the industry and housing market better than any other agent I have encountered.
A massive thank you to Colette and would 100% recommend her services to anyone looking to move.
Daniel · 16 November 2025
Agent replied · 16 April 2026
Thank you for choosing our services! We are thrilled to hear that Colette exceeded your expectations and made the process enjoyable. Our team is dedicated to finding the perfect property for our clients and we are so happy we could do that for you. Thank you for the recommendation, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlex is the best! He helped my family find our dream flat - definitely high commends as he understands each client and family's needs individually and tries to best cater to those. Really perceptive and we will work with this star agent/recommend him to our friends in the future !!!
Swati · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Alex was able to help you find your dream flat and cater to your individual needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe deal with Hamptons both on the sale and purchase side - we have clients who plan to instruct the firm in the next week on their sale they always have properties my clients are keen to see.
We always get a first class service from Sarah Perkins and her team in Kensington, they are a pleasure to deal with. Nothing seems to be too much trouble. Happy to recommend.
Henry · 16 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review Henry. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWorking with Colette to find my rental was a fantastic experience. She was professional, friendly, and always responsive. Her guidance made the process smooth and stress-free, and she genuinely cared about helping me find the right place. I highly recommend Colette to anyone looking for a trustworthy and dedicated estate agent!
Would you like it even shorter or more casual?
James · 7 June 2025
Agent replied · 30 July 2025
Thank you for the kind words, we are thrilled to hear that your experience with Colette was fantastic! Our team is dedicated to making the rental process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleAdam Baker at Hamptons Kensington has been extremely helpful he has gone above and beyond in assisting us with our rental property as we do not live in the uk
From cutting keys to arranging handy men
As well as securing us a lease
We are really happy with the service received from Adam and Hamptons Kensington
Tracy · 16 April 2025
Agent replied · 24 October 2024
Thank you for your wonderful review Tracy. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI was looking for a professional and fair estate agent to manage the letting of our house in Holland Park, London.
Having spoken and met with several agents, I was fortunate enough to meet Adam Baker who I instructed to let our property. I had an excellent experience working with Adam; he is professional, knowledgeable and helpful. Adam went above and beyond our expectations, and always operated with high levels of integrity.
The house was successfully and promptly let, and the process was painless thanks to Adam and his team.
Many thanks and I look forward continuing our professional relationship.
Lexi
Lexihendy · 16 April 2024
Agent replied · 25 August 2024
Thank you for your wonderful review lexihendy. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleMy experience finding and renting a flat through Hamptons was absolutely fantastic! Having moved and rented in London several times over the last 10 years, this was by far the best experience I’ve ever had with an estate agent. From the very first viewing with Alex, he was friendly, professional, and incredibly helpful, making the whole process easy and stress-free. He guided me through every step, from negotiating terms to ensuring the property was spotless before moving in. Communication was excellent too, and every question was answered quickly and clearly. I can’t recommend Hamptons, and Alex in particular, highly enough. If you’re looking for an agent who is honest, attentive, and goes above and beyond to make sure you’re happy at every stage, look no further. Many thanks!
Catherine · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind words about your experience with Hamptons and our agent, Alex. We are thrilled to hear that we provided the best estate agent experience you have had, and we appreciate your recommendation. We pride ourselves on being honest, attentive, and going above and beyond for our clients. It was a pleasure to assist you in finding and renting your flat, and we hope you continue to be happy in your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSarah Perkins of Kensington Branch is one of the most professional negotiators in the area. Her Knowledge os the market local areas and teh bigger picture regarding the real estate market is second to none and is a person who takes her work extremely seriously. I would recommend Sarah to my friends.
Deep · 16 April 2025
Agent replied · 16 April 2026
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleColette was a huge help in finding my new flat. She was friendly, kind, and always quick to reply to my questions. Her support made the whole process much easier, and I’m really grateful for her guidance.
Andjela · 16 August 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleI would not recommend Hamptons. The work takes forever, and most of it is done poorly. I have people coming to my apartment every week just to fix something because nothing ever gets done properly the first time. It feels like you don’t even have control over the apartment you pay rent for, as they constantly schedule visits. On top of that, there are endless unnecessary emails asking for permission to enter, even after repeatedly explaining that we already know the process. Dealing with them is a frustrating, annoying chore, they clearly don’t care about quality or efficiency. The problems go beyond CDM Carpentry, it’s the whole management that’s disorganized and unprofessional. A complete waste of time.
Chiara · 16 September 2025
Agent replied · 16 April 2026
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate
★★★★★ 5/5
GoogleAfter very many years as a Landlord in London I would very much like to share the truly excellent experience I enjoyed recently when using Hamptons, for the very first time, as letting agents for my Kensington flat.
In particular I cannot sufficiently highly recommend Adam Baker, Assistant Head of Lettings, who handled everything so rapidly in an outstandingly professional manner and who was, despite the inevitable pressure of work at this high season time, always readily accessible by phone and available to do whatever was required to ensure all queries and paperwork were dealt with in record time and the contract details agreed to everyone's satisfaction.
Adam is a true professional and Hamptons are very fortunate to have him playing such a major role on their team.
Hilary · 16 April 2023
Agent replied · 25 August 2024
Thank you for your review Hilary. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHad many agents come value my house, and decided to go with Hamptons due to Jean-Charles’ expertise. He was knowledgable of the area and incredibly fastidious and conscientious; it was clear that the sale of my property was in safe hands with Hamptons. The Hamptons team were able to find me an acceptable offer within two weeks and now happily completed.
Isabel · 16 December 2025
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Hamptons and Jean-Charles! We take pride in providing expert knowledge and delivering successful results. Thank you for trusting us with the sale of your property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience with the agency and specifically Colette helping me find an apartment, going the extra mile in her service and delivering exceptional customer experience! Thank you Colette, very happy with the new home!
Mariana · 16 April 2025
Agent replied · 24 October 2024
Hi Mariana, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI sold my property through Hamptons Kensington and was very pleased with the entire process. Jean-Charles Allegri guided us on the best strategy to maximise exposure for our home, which resulted in multiple bidders, and he kept us consistently updated throughout, making the whole experience far less stressful. We were extremely satisfied and would highly recommend their services.
Giorgia · 16 December 2025
Agent replied · 16 April 2026
Thank you for choosing Hamptons Kensington to sell your property! We're glad to hear you had a stress-free experience and were pleased with our guidance and updates. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHave worked with Kourosh for over 10 years now - a great partner in the industry with a long list of client referrals and relationships. Excellent in his business and a true operator.
Luke · 16 April 2025
Agent replied · 16 April 2026
Thank you for your review Luke. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleJenny and Annabel were so helpful and responsive to all our questions about renting a flat. Great service, and lovely people to work with. Thanks for everything!
UPDATE: We have worked with Alex over the last months as a selling agent. He has been so helpful and gone above and beyond to help us. Really appreciated and made what can be a stressful experience must more enjoyable. Thanks Alex!
S · 16 April 2023
Agent replied · 25 August 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to hear that both Jenny and Annabel were so responsive during your experience with us. It is wonderful to hear they are so lovely to work with and we look forward to sharing your review with them both. Thank you again!
★★★★★ 5/5
GoogleHamptons is an excellent agency, professional, reliable, and very well organised.
A special mention goes to Selen Hurbas, who is incredibly responsive, efficient, and always on hand to help. Communication is consistently clear, and any issues are resolved quickly and smoothly. Highly recommended!
Giacomo · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSmooth and Incredible service!
Colette has been of great help in managing to find us a house in record time!
Her attention to detail and care for customers is unmatched, I'm glad we went through with this company!
Would reccomend to anyone that is looking for a gorgeous flat in West London
Attilio · 16 April 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review Attilio. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleColette was an absolute pleasure to deal with. She helped us secure our apartment promptly and was incredibly communicative and response to our queries throughout the whole process. She went above and beyond to ensure that we were able to collect our keys on a bank holiday weekend - thanks Colette!
Aisling · 16 April 2024
Agent replied · 15 June 2024
Thank you for your wonderful review Aisling. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleHamptons Kensington were very professional in sourcing us a property to rent. We worked with Colette Laurent and she was very helpful every step of the way!
Ferdinand · 16 April 2025
Agent replied · 25 August 2024
Thank you for the great feedback Ferdinand. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Kensington was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleHad a fantastic experience with Hampton’s Kensington office. Fred and Kourosh were professional, friendly, and always went the extra mile. Great communication and very knowledgeable. Highly recommend!
Jasmine · 16 April 2025
Agent replied · 16 April 2026
Hi Jasmine, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleSara is always supportive of my inquiry. I have been looking for the property for years but she is always caring my situation. Thank you for your kindness.
Takako · 12 March 2025
Agent replied · 13 April 2025
Thank you for your wonderful review Takako. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWhilst I ended up not buying from Hamptons, the advice I received from Alexander Finch was very beneficial, and the overall experience exceeded my expectations.
Josefine · 16 April 2025
Agent replied · 16 April 2026
Hi Josefine, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleKouresh and his team at Hamptons Kensington are a joy to deal with. Incredibly professional, proactive and responsive. Thank you Kouresh and all!!
Ben · 16 April 2025
Agent replied · 16 April 2026
Hi Ben, we are delighted that you enlisted Hamptons Estate and Letting Agents Kensington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.