Trusted Agent profile · London
★★★★★
181 reviews across 1 platform
184 Upper Richmond Road, London, SW15 2SH
Hamptons's office in London, at 184 Upper Richmond Road, is rated 4.7 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHamptons Putney did a stellar job for me! Selling is horrible and anxiety-inducing but Mia and Sophie - et al - were unfailingly calm, kind and professional throughout the process, which helped me no end! Many thanks team
Thank you for your review Janina. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleHighly recommend Hamptons Putney. They worked hard to get our property sold in a tough market. Always very professional, communicative and easy to work with. Great experience with all the team including Mia, Sophie, Cameron & Tom.
Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a great experience working with our team at Hamptons Putney. Our goal is always to provide top-notch service and help our clients achieve their goals in any market. We truly appreciate your support and look forward to working with you again in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleGreat experience with Andrew Z and team renting my flat in Putney for the last 7 years....recently gave another local agent a go as they said they could bring me a short term let (as well as marketing the usual long term let)- after 3 weeks of minimal viewings, went back to Hamptons and had 2 offers within a few days...1 at asking price and the other above!
Thank you for your review Vishal. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleOur experience with Charlie at Hamptons Estate Agents was fantastic. Their service was professional and we felt looked after. Charlie assisted us in finding our home and we really enjoyed working with him and Hamptons.
Thank you for taking the time to leave us a review Leanne. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleTeam Hamptons Putney (Tom and Cameron) have been so helpful throughout my clients buying journey. Nothing has been too much of a hassle to them and they have always been at the end of the phone if we have needed anything. Would highly recommend.
Hi Georgina, we are delighted that you enlisted Hamptons Estate and Letting Agents Putney and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleThank you to Sales Team .Stewart Fisher is a very straight forward professional manager .Always polite and answer all questions as a sales going through. Knows very well how to handle the buyer and seller differences during the sale process ..the whole team is just great professionals and a pleasure to deal with . Helen B
Thank you for taking the time to leave us a review. We take great pride in our people and are delighted to hear that Stewart had such a positive impact on your experience with us. He is a fantastic asset to Hamptons and we will be sure to pass your review onto him. Thank you again.
5/5
GoogleI would be very happy to recommend Hamptons; their service was friendly, responsive and professional throughout, proven by the fact they sold my flat at a competitive price in a flat market.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleAmazing customer service, very helpful and quick! Amelia was super professional and friendly. Thanks for all your help! Pauline
Thank you for your review Pauline. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleHamptons recently helped us find new home, for which we are extremely grateful! We have dealt with numerous agencies throughout our stay in London, Hamptons are by far the best ones. They are extremely professional, we never had to chase them for anything, they were always on top of their game! Charlie Goodwin from Hamptons literally helped us find an apartment in a couple of days. Working with him was an absolute pleasure, can't recommend him and his team highly enough.
Hi Daliya, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
5/5
GoogleAbsolutely incredible experience working with Cameron and Mia on our Putney flat sale. It has been a hugely difficult flat to sell for a number of reasons. We had tried 3 different agents and had dozens of viewings without an offer. We only had the flat up for around a month when Mia had found a wonderful buyer that was perfect for the flat. The entire sale process was also a dream. Their communication, support and constant work getting things ready across the two solicitors meant that we hit our original completion date - despite a number of potential delays popping up. Thank you again for your immense hard work and dedication Cameron and Mia!!
Thank you for your wonderful review Grace. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
1/5
GoogleExtremely unprofessional and hounding experience to rent through Hampton’s Putney. A completely pro landlord and biased against tenants. Multiple intruding home visits with a coercive and threatening tone . Ensure you make videos of home before you rent from them , quote and email every conversation and be prepared to loose a part of your deposit if you are tennant
Hi Saurabh, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please contact us Customercare@hamptons.co.uk and we will happily help investigate this matter further.
5/5
GoogleSimon and Stewart - heads of the sales and management team at Hamptons Putney - gave my sister and me the most impeccable service. We were selling a large house that had been in the family almost half a century, with all the baggage that this kind of sale entails. S & S negotiated us through some muddy waters, always offering sound market advice and demonstrating great emotional intelligence dealing with some sensitive issues. Simon was mostly our point of contact and he had relentless patience and was always happy to chat when we picked up the phone. Getting the house empty went down to the wire and Stewart dealt with last minute jitters with the utmost calmness and professionalism. Couldn't recommend them highly enough.
5/5
GoogleGreat and efficient service. Charlie our letting agent was a pleasure to deal with.
Thank you so much for your kind words! We're glad to hear that you had a great experience with our letting agent Charlie. Your satisfaction is our top priority and we look forward to continuing to provide efficient and excellent service! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI leave my property to Hampton , and after 10days it is rented out. And most importantly at the price I wish to rent out. They know the market well and very professional
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Hamptons Customer Care.
5/5
GoogleWe switched from another estate agent to Hamptons East Putney to sell our flat. From day 1, the level of service was impressive. We met everyone from the office and all conducted themselves in very professional manner. I never had to chase Hamptons for updates, they were always in contact from day we listed with them, to final sale contract. Special thanks to Simon Barker, Sales Negotiator, who was with us every step of the way ( we had some very challenging time critical issues) to ensure we achieve our sale. I would recommend everyone in this office. I will definitely use them for my next property transaction.
5/5
GoogleWe sold a house through Hamptons, Putney and were delighted at the service we received. We loved the fact that everyone in the branch (and nearby branches) came to see our home and could speak with real authority about it. They were all polite, friendly and genuinely interested in their work. The branch manager, Simon is a great guy with fantastic local and wider knowledge and Millie was an absolute star. And above all the result - from putting the house on the market to completion - less than two months with a great price achieved - fantastic. Thank you, Hamptons!
5/5
GoogleWonderful surprise. A class act. Putney has so many estate agents, how do you choose which one to engage with? Well, Hamptons stand out amongst a very large bunch of mediocre outfits. I have recently used them for a purchase and although I wasn't their client I found them to be polite, professional and very attentive. It makes life a lot easier working with an agent if they aren't pushy. Thank you Simon and all at Hamptons for an unexpected experience.
5/5
GoogleIt is no chore to write a review about Hamptons as an estate agent I could happily recommend to others. I dealt with Simon Barker who was polite and professional in all our dealings and seemed to fully appreciate how significant a house purchase is in your life. He always responded to questions and queries straight away and seemed really committed to aiding the process rather than hindering it - which is an experience I have had in the past. Thank you so much Hamptons, but particularly to Simon , for all your help.
5/5
GoogleI’ve been using Hamptons for many years and have always had an excellent experience. This time Tania particularly went above and beyond to help with a tricky end of tendency. Highly recommended
Thank you for your review Helen. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWonderfully efficient and easy service from Charlie and the team at Hamptons. Made the whole process easy and stress free. Thank you!
Hi there Charlotte, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best.
5/5
GoogleHamptons did an excellent job of finding a buyer and agreeing the sale of our property in a short space of time. They provided helpful and valuable advice throughout the process
Thank you for your wonderful review Sam. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleVery happy with the service we have received from Hamptons whilst renting out our flat. Everything is always explained well in advance and then carried out promptly. Will certainly be happy to continue using them and our property manager, Tia.
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to receive such positive feedback about the team in Putney. It is especially wonderful to hear communication has been to a high standard and you feel confident in our services moving forward. Thank you again, we look forward to sharing this feedback with the team. Thank you.
2/5
GoogleBad. Really dis-jointed communication from Hamptons staff in email correspondence. Late responses to queries. Regular and intrusive property inspections. They give the general impression they are keen to penalise tenants at the first chance possible. There is a genuine lack of care in their service.
We appreciate your feedback but we were surprised to read your comments. I would welcome the opportunity to discuss your concerns in more detail as we do pride ourselves on our customer service and take any issues seriously. Please do contact the Putney office at your earliest convenience or our Customer Care department who can be contacted by email, customercare@hamptons-int.com or telephone: 0207 758 8480. Many Thanks
5/5
GoogleThe Hamptons touch is to make the client feel comfortable and cared for Truly experienced professionals Experts in their field ! A great team ! Thank you ..
Hi, we are delighted that you enlisted Hamptons Estate and Letting Agents Putney and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's London office has 181 reviews across 1 platform: 181 on Google.
Hamptons London is rated 4.7 out of 5 across all 181 reviews, and 4.7 out of 5 on Google from 181 reviews.
Hamptons London, 184 Upper Richmond Road, London, SW15 2SH.
