Trusted Agent profile

Hamptons reviews

4.7

★★★★★ Excellent

181 reviews across 1 platform

184 Upper Richmond Road, London SW15 2SH

Hamptons's London office at 184 Upper Richmond Road is rated 4.7 out of 5 across 181 reviews on 1 platform, including 181 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

181

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

What can I say about Mia and Hamptons. Honestly Mia was an absolute delight to work with, she really goes above and beyond for her clients whether your a buyer or selling. My husband and I put an offer on a property elsewhere that was going through probate. Unfortunately it wasn't looking good and we needed somewhere fast. We found our dream property in putney and Mia got us through the door as soon as possible. She talked us through the process and was just truly honest the whole way through. Not only was Mia fab! But Hamptons process from our offer being accepted and completed was so smooth and not stressful. (The ideal dream when moving) I would honestly highly recommend Hamptons and Mia. Thank you so much!

Amy · 16 April 2024

Agent replied · 17 June 2024

Hi there Amy, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

I wanted to express my gratitude to Mia D. at the Putney Office ( and her colleagues) for her outstanding help in finding my new place in East Putney. After searching for a home for about six months, I discovered Hamptons and Mia made the whole process much smoother. What stood out about Mia was her personalized approach. Instead of just asking about my budget, she really took the time to understand what I was looking for. She presented me with two excellent options that matched my preferences perfectly. Beyond that, Mia went above and beyond. She negotiated on a budget and when there were complications with the lease, she dedicated a lot of time and effort to resolve the issues. She communicated extensively with the developers to ensure everything was sorted. In short, Mia's found me what I needed and delivered it. For anyone seeking a real estate professional who genuinely cares about helping you ( and honest) and making your life easier, I highly recommend reaching out to Mia at Hamptons. She is a gem!

Jaffar · 16 April 2024

Agent replied · 17 June 2024

Thank you for the great feedback Jaffar. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Putney was exceptional. The team will be pleased to read your review!

5/5

Google

Filippo was so helpful when we were trying to find our first flat and was always on hand to answer our questions. We’d definitely recommend Hamptons for anyone trying to find a new home!

Imogen · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We're thrilled to hear that Filippo was able to assist you in finding your first flat. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

So glad we chose Hamptons to handle our sale. Professional and enthusiastic from the start, proactively helpful to both us and our buyers who were at the end of a chain. Excellent team in Cameron, Mia and Sophie who actively pushed agents further down the chain to keep things moving and get everyone over the line. What could have been stressful was minimised by their experience, perseverance and realistic, fun attitude. They certainly went the extra mile. It was enjoyable working with them and reassuring to know that their advice and assistance could be relied on. A great team - thanks very much.

Maria · 16 November 2025

Agent replied · 16 April 2026

Thank you for the wonderful review! We are thrilled to hear that our team at Hamptons was able to make your sale process smooth and enjoyable. We pride ourselves on our professionalism, proactivity, and dedication to our clients. It was our pleasure to assist you and your buyers in navigating through the chain and getting everyone across the finish line. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

The worst rental experience I have ever had. The Landlord was uncontactable living in Dubai, and the maintenance team where obstructive in fixing any issues which needed sorting. The property was unsafe to live in - the windows fell out of the window frame, the glass shower panel fell off and my partner fell through a hole in the kitchen floor whilst it was being refurbished. Would avoid renting with Hamptons again at all costs.

Andy · 16 April 2024

Agent replied · 17 June 2024

Hi Andy, we sincerely apologise for the experience you have had with us. Please could you send us an email to customercare@hamptons.co.uk, so we can get in contact with you. Thank you.

5/5

Google

Overall, our experience with Hamptons has been smooth, painless and fast. Charlie Goodwin in particular walked us through the process in detail, and made sure to answer any questions we had and kept us up to date with all movements pre, during and post-move. Couldn't recommend Charlie and Hamptons enough.

Paul · 16 April 2025

Agent replied · 10 December 2024

Thank you for your wonderful review Paul. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Cameron Bell at Hamptons has been a real star. We were selling a flat in a desirable part of Putney. Sounds simple enough, but not when you live nearly 300 miles away. But Cameron made everything as straightforward as possible for us, from the first meeting through to completion, and was extremely helpful in responding to any requests we made. And he dealt professionally, efficiently and positively with the whole process. Many thanks!

Mike · 16 April 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review Mike. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Had such a positive experience buying a flat with Hamptons in Putney. Tom Cullen went above and beyond to help make it a smooth and speedy purchase, keeping us informed every step of the way, and the whole team were great to deal with. Would recommend them 100%

Julia · 16 April 2025

Agent replied · 16 April 2026

Thank you for the great feedback Julia. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Putney was exceptional. The team will be pleased to read your review!

5/5

Google

The process of renting out our house was a lot less stressful due to the support of Carly Luxford and Charlie Goodwin. Hamptons were able to find us the right profile of tenant, within a week or two of going on the market, at a price point we were happy with. Would definitely recommend them to a friend or use again when required.

Shay · 16 February 2026

Agent replied · 16 April 2026

We are so pleased to hear that Carly and Charlie were able to make the process of renting out your house stress-free! Our team at Hamptons is committed to finding the perfect tenant for your property at a price that meets your satisfaction. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A good experience buying from Hamptons - Mia was very helpful throughout!

Sam · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so glad that Mia was able to provide you with a great experience. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I couldn’t recommend the Hamptons Putney team more. From the outset, they stood out amongst the other local estate agents and their faultless approach continued until completion. Every agent that I dealt with was exemplary. They always alleviated any stress and the human element of their care never wavered. The whole team is kind, responsive and knowledgable. I would not hesitate to recommend them. My grateful thanks to Mia, Tom & Cameron!

Victoria · 4 May 2025

5/5

Google

We had a great experience with Hamptons. Filippo and Rachel went above and beyond to support us. I would definitely recommend.

Howard · 16 November 2025

Agent replied · 16 April 2026

Thank you for the amazing review! We are thrilled to hear that Filippo and Rachel provided exceptional support during your time with Hamptons. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

The Hamptons team in Putney were highly professional from start to finish and their ability to find and negotiate with what turned out to be the winning bidder was key to a successful sales process. Would be happy to recommend them.

Edward · 16 April 2025

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review Edward. We are so pleased to know that the team provided you with a high level of service!

1/5

Google

This has to be the worst and pushiest estate agency I’ve faced. I enquired on a property and was told it wasn’t pet friendly, yet this individual kept emailing it to me every 3 weeks. Clearly, they don’t care about your requirements and just fire emails to you regardless of what you want. I’ve asked 5 times to be removed from their mailing list, last week I was assured that it had been taken care of. The same individual emailed me once again today, breaching GDPR rules, to send me the same property I had enquired on 2 months ago and was told it wasn’t pet friendly.

Billy · 16 July 2025

Agent replied · 11 August 2025

We apologize for the inconvenience and frustration you experienced. Our team values your feedback and has taken necessary steps to ensure this won't happen again. Thank you for bringing this to our attention. Please do contact us via EAComplaints@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had such a positive experience buying a flat with Hamptons in Putney. Tom Cullen went above and beyond to help make it a smooth and speedy purchase, keeping us informed every step of the way, and the whole team were great to deal with. Would recommend them 100%

Julia · 19 December 2024

Agent replied · 23 December 2024

Thank you for the great feedback Julia. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Putney was exceptional. The team will be pleased to read your review!

5/5

Google

Great experience with Tom, Cameron and team, who communicated well and made negotiating and purchasing very straightforward. Tom in particular always kept us up-to-date with the latest and made the process stress free. Thank you!

Joel · 30 May 2025

Agent replied · 16 April 2026

We are thrilled to hear that Tom, Cameron, and our team provided you with a stress-free and straightforward purchasing experience. Excellent communication and updates are key to our customer satisfaction. We appreciate your support and look forward to serving you again in the future. Thank you for choosing our business! Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

We had the pleasure to meet Charlie from Hamptons Estate agency who helped us find our new flat in London (East Putney). Charlie managed to find the ideal flat for us, in the ideal location and in a timely manner. I would totally recommend Charlie and his colleagues at Hamptons Agency Putney to help you guys find a flat to rent/buy.

Georgios · 16 April 2024

Agent replied · 17 June 2024

Thank you for your wonderful review Georgios. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

Having used Hamptons previously I hoped I would receive a good service for a fair price. Carly, Shelly & Charlie have delivered on this and been very professional, communicative and helpful, assisting in a much shorter than anticipated turn around and so far so good. If you are a to be landlord or tenant looking in the area, I’d have a chat with this team.

Jim · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your positive experience with our team! We strive to provide top-notch service for a fair price. It was a pleasure working with you and we are glad to have exceeded your expectations. We are here to help with all your landlord or tenant needs in the area. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had a property search with Hamptons in Putney, and dealt with various members of the sales team. I found them to be knowledgeable about the properties shown, listened to my requirements and were helpful in explaining market trends. I would recommend them to anyone looking to buy in Putney.

Lucy · 16 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to share your positive experience with our team at Hamptons! We are thrilled that you found our staff to be knowledgeable, attentive and helpful during your property search in Putney. We always strive to provide our clients with the best service and are happy to hear that it shined through during your interaction with us. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my partner recently moved flats and Amelia from Hamptons Putney could not have been more helpful. She made moving flats a lot easier and she was always available to answer any questions and made sure we got the best flat possible for our requirements. I would highly recommend using Hamptons services to anyone who is looking for a new home. Thank you so much Amelia for finding our perfect home!

Ana · 16 April 2023

Agent replied · 17 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Putney. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

I rented an apartment in Putney via Hamptons - it was shown by Charlie Goodwin and he knew all about the area, the property and the landlord and Charlie remained personally involved and very responsive even after I moved in. Resolved queries quickly and was very helpful. Really good and friendly service from Charlie and Hamptons Putney.

Graeme · 16 December 2025

Agent replied · 16 April 2026

We are thrilled to hear that you had such a positive experience with our team, especially Charlie at our Putney branch! Providing excellent and responsive service is our top priority, and we are grateful for your kind words and recognition. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I have just gone through the process of buying a new property with Hamptons whilst also renting out my existing property. Mia and the team at Hamptons did a fantastic job on both parts. They kept me regularly updated, managed a particularly difficult sales process in the current climate, and were generally complete professionals through and through. I recommend them highly to anyone looking to buy or rent out a property.

David · 16 April 2023

Agent replied · 17 June 2024

Hi David! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Personable and went above and beyond at every stage, couldn’t have asked for a better agent to deal with during our purchase. Mia is a credit to the Hamptons brand 🤝🏼 …

Kevin · 16 April 2025

Agent replied · 16 April 2026

Thank you for your wonderful review Kevin. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Charlie has been extremely helpful and efficient in securing my rental apartment. He kept me in the loop how this were progressing throughout and I couldn't be happier with his service.

Charl · 16 April 2025

Agent replied · 16 April 2026

Thank you for your review! We're thrilled to hear that Charlie provided excellent service and made securing your rental apartment a smooth process. We're grateful to have him as part of our team. Kind regards, Lucy, Hamptons Customer Care.

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Read Hamptons's Google reviews

Questions about Hamptons

How many reviews does Hamptons have?

Hamptons's London office has 181 reviews across 1 platform: 181 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons's rating?

Hamptons is rated 4.7 out of 5 across all 181 reviews, and 4.7 out of 5 on Google from 181 reviews, checked 9 October 2026.

Where is Hamptons's London office?

Hamptons, 184 Upper Richmond Road, London SW15 2SH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.