Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe launched the sale of our large duplex apartment near the Kilburn High Road at a bad moment. Show day was the day following Kwasi Kwarteng's kamikaze 'budget'. Potential buyers were spooked and hard to coax out of the woodwork. But Hamptons were able to match our property with a suitable buyer, at a fair price. This was not easy for an unusual home with a large garden (for inner London) that had not been on the market for nearly 37 years. Ed and Sam handled the very protracted negotiations with subtlety and persistence. Always optimistic and cheerful, they helped maintain a momentum that might have flagged. It was a pleasure to deal with them at a personal level and I have no hesitation in recommending their firm, which in the event I had preferred to their nearby rival whose pitch was also very organized and competitive. Thank you indeed!
Martin · 16 April 2023
Agent replied · 14 June 2024
Thank you for your wonderful review Martin. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 4/5
GoogleAlexeandra Knoch was truly amazing and a massive influence for us in choosing our new property. Super friendly, professional and efficient service from her. Straight to the point honesty and a real belief in her job as an estate agent. We are super happy to have Alex on our team/side through this tenancy. :)
Dalmaine · 16 June 2018
Agent replied · 14 June 2024
Thank you for the great review Dalmaine, it is great to see that you benefited from the straightforward and efficient customer service delivered by Alex. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk.
Many Thanks,
Sarah
★★★★★ 5/5
GoogleOver the past year (yes it took a year to sell our unique property) we developed an excellent relationship with Sam and Ed. They both have a great sense of humour which is much appreciated in what is a stressful process. They sorted out real buyers from time wasters and kept in very regular touch with us on progress. Sam found our eventual buyer and did everything to smooth the way. Thoroughly recommend them. Do not accept inferior imitations.
Nick · 16 April 2023
Agent replied · 14 June 2024
Thank you for the great feedback Nick. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Lettings Agent West Hampstead was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleChristina was fantastic throughout my flat sale. She negotiated a price we were all happy with, juggled various buyer enquiries and helped us resolve last minute issues easily. Would recommend!
Sebastian · 16 April 2023
Agent replied · 14 June 2024
Thank you for the great feedback Sebastian. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Lettings Agent West Hampstead was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWithout Laney's help, we never would have found our ideal property at an affordable price. She went above and beyond to get us in to view a property knowing it was ideal for us. Super Grateful :)
Martin · 16 April 2025
Agent replied · 11 November 2024
Thank you for taking the time to leave us a review Martin. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI recently sold my flat in London with Greene & Co in West Hampstead. Scott and his team from the minute I met them were professional, helpful and a delight to deal with. They guided us through the process expertly and with great reassurance. I cannot recommend them more highly.
Giovanna · 16 June 2018
Agent replied · 14 June 2024
Hi Giovanna, Thank you for taking the time to leave your excellent 5 star review of the service you received from Scott and the team at Greene & Co in West Hampstead. It is fantastic to read that they were professional, helpful and offered you reassurance throughout the process. Thank you also for the recommendation. Kind regards, Emma.
★★★★★ 5/5
GoogleJust sold a property in the area and George was leading the way with viewings and support and Karolina being tenacious and following up to get the other people in the chain to move things forward. They proved to be great assets to get the sale through.
Roy · 16 June 2019
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review! We are so pleased to see that George, Karolina and the West Hampstead team provided you with a 5* service and we will ensure that your kind words are passed on. Thank you for choosing to use Greene & Co.
★★★★★ 5/5
GoogleI don't normally leave feedback but I wanted to say a big thank you to Saleem Kamal for how he put me and my wife at ease when we were house hunting. Usually, when looking for a house is one of the most stressful experiences but Saleem made sure he has all the answers from local schools, to crime rate neighbourhood, parks playgrounds leisure facilities and that was just the begininng. He really understood what we wanted in a house in terms of space, garden green credentials of the house etc.
so a big thank you Saleem....
Adil · 16 June 2017
★★★★★ 5/5
GooglePurchased a 2 bed property in WH/ Cricklewood area through Greene & Co in WH. Dealt primarily with Saleem Kamal for initial bid and negotiation. Saleem was excellent - very straightforward with the facts - no sales BS and was helpful in finding a price that was acceptable for both buyer and seller. Was also helpful recently in providing some valuation advice concerning some renovations we plan to do. Peter Gobey and Bonney Pooley were v efficient in post bid completion process, and helped close the transaction fairly quickly, effectively handling a renegotiation required post initial bid. Would recommend.
Jonathan · 16 June 2017
★★★★★ 5/5
GoogleA big thank you to Faruk Miah
I don't normally write reviews. I've been hunting for properties for myself n my friends since 2015 n dealt with more than 10 agencies in London. People always say Politicians n estate agents are 2 professionals that you can't trust. However I would have to say my experience with Faruk Miah in Greene&Co was incredibly impressed!
I'm an overseas buyer and not familiar with all the details about the purchasing procedures. Faruk Miah has been not just exceptionally helpful, but in a very professional way. From my first viewing, the day my offer was accepted till completion, I had numerous issues with the property I intended to buy, I couldn't walk through it without his help. Especially when I had the home survey report that full of category 3 issues, I would have given up the purchasing. Faruk Miah was not pushy or tried to fool me around with some unknown information. He responded to my call promptly even I was in New York n answered every of my questions. He's very knowledgeable and explained to me every details patiently. He wouldn't give me the information that he's in doubt, he would try to find the right information instead. When I had issues with my solicitor or the seller, he worked really hard and in fact he did a great job liaising with all parties to get things move forward.
It's hard to find an estate agent with such work ethic n high professional standard nowadays. I'm very happy with the service I had during the whole process of my current purchasing.
I'm looking forward to working with Faruk Miah again for my future purchasing for my friends and myself. Thank you Faruk!
Bertinha · 16 June 2017
★★★★★ 5/5
GoogleWe had a really good experience with Saleem Kamal, who was our agent whilst looking for our new home and would recommend him highly. From the very start he was very engaging and spent time understanding our specific needs and timelines. Based on that, he only showed us relevant properties (unlike other agents who merely run through the inventory they have). What also helped us set a really good rapport with Saleem was that he not only sought regular feedback from us (after every viewing), but also tailored the next viewings based on that. This really helped us narrow our search quite quickly and move to the sales stage.
Saleem has been very helpful throughout the process, he is very responsive, prompt, professional and excellent at explaining the nuances of the process. end to end. I suppose this really sets him apart from the other agents we have worked with.
Aashish · 16 June 2017
★★★★★ 5/5
GoogleWe started the process of placing our property with Greene & Co in March this year. It was a daunting task ahead but we were totally reassured when we met with Soroush Akhavan who guided us through this process with the utmost professional manner. The entire process was conducted by all the 'Team' with complete diligence, courtesy and attention to detail. The property was soon under offer and then our care was under the excellent supervision of Sarah Leyens in Sales Progression. Again, we were guided through this process, Sarah gave us daily reports keeping us up to date with the progression, leading to a smooth and successful sale of our property.
We are delighted and extremely impressed with the manner in which everyone mentioned handled our sale and would not hesitate in recommending their professional services to anyone. In fact we already have - thank you Greene & Co.
Babs · 16 June 2017
★★★★★ 5/5
GoogleSaleem Kamal was the agent I dealt when doing viewings with Greene and Co. and I can honestly say that I don’t think I had the pleasure of dealing with any agent who was as courteous and genuine as he was. I always had the impression that he had my best interests at heart, and importantly he was very up front and honest on all matters which put my mind at rest. I did some viewings with other agents within Greene and Co. and no disrespect to them but I always felt more comfortable when Saleem did them. He is very thorough and just as proactive about me getting a property as I was. Sometimes agents lose interest in clients and their property searches but Saleem is absolutely not one of them. Again, I repeat, a real pleasure to deal with.
Sheehan · 16 June 2017
★★★★★ 5/5
GoogleWe have sold two properties via Greene and Co. over the period of 2015/16. From the point of valuation and initial meeting to the regular updates with the sales progression to completion, we were very impressed with the high standard of service. The two people we more regularly in contact with were Bonnie and James. Both were prompt to respond, professional and committed and they really helped to ensure that things were on track. The fact that there is a sales progressor means that there was always someone following up on things with both sides and we were able to understand what was going on at each end. I would highly recommend this branch.
Vicky · 16 June 2017
★★★★★ 5/5
GoogleWanted to pass on my thanks to Ed and Mark at Hamptons West Hampstead. Sold my property super fast on great advice and helped me to through the sale process. Would absolutely recommend.
Andrew · 16 April 2025
Agent replied · 10 December 2024
Thank you for your wonderful review Andrew. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleA big thanks goes to Faruk Miah of Greene & Co West Hampstead who helped my partner and I find our new family home last year. He was spot on with every property he showed us, with each matching our stated requirements perfectly. He showed us no 'time-wasters' which many agents persevere with despite knowing them to be outside specifically requested parameters. Faruk was very patient with us and given I wasn't sure of the exact area I wanted to buy in, he continued to find properties of a very high standard in both the areas we were exploring. We soon found our perfect property thanks to him which we are now happily living in and we can only hope to always deal with agents as polite and professional as Faruk in all future transactions.
Joanna · 16 June 2016
★★★★★ 5/5
GoogleMy fiance and I couldn't be happier with the level of service that we received from Greene & Co Hampstead and more specifically from our agent Faruk Miah. Faruk has gone above and beyond the call of duty (even arranging viewings at 9pm for my fiance who has a demanding schedule!). He was always an email or phone call away to answer any and every of our questions. He truly wanted us to get the right property for our needs and lifestyle and was always honest and upfront about the pros & cons of the several properties we viewed. To this day our friends and family can't believe we found our dream home in just 2 weeks! Even after signing the sales agreement and getting to know other members of the team (such as Sarah & Bonnie - thank you ladies for all the chasing!) Faruk stayed in touch and made sure that we were happy with everything. As non-brit it was a huge relief and reassurance to work with someone who truly had our back and never made us feel like our questions were stupid or useless. Thank you so much Faruk and the team at Greene & co Hampstead for creating such a smooth experience for us as first time buyers!
Ines · 16 June 2016
★★★★★ 5/5
GoogleJames Widdowson was both a very professional and very amicable sales agent to deal with. He was always available on the end of the phone for us and very supportive through what was, at times, a tricky sale. This was particularly appreciated as, at the time our property went on the market, we had tenants living there. They reported back separately to us that James had been impeccable in his handling of their situation, which we were hugely grateful for.
Lewis · 16 June 2016
★★★★★ 5/5
GoogleThank you to Abel Leaman of Greene & Co for finding our new apartment. He is helpful and friendly, understood our requirements and was able to quickly grasp the kind of property we were after. We ended up putting in an offer for a property which we would not have thought to visit but thanks to Abel's tenacity, we did (he described it as a 'wild card')! It was very refreshing to have such a helpful experience on a process which is incredibly daunting. Thank you!
Sheery · 16 June 2016
★★★★★ 5/5
GoogleWe were supported by both Kathryn Greensmith and Katie Noakes at the West Hampstead branch with a wonderful 24 hour tunraround from initial contact for our rental property. We felt they had a brilliant range of properties that were valued at a fair price for the market. Kathryn was really attentive and gave us a lot of helpful advice and was always available to speak with us and fit in with our schedule. She was even kind enough to stay out with us until after 7.00PM on our first viewing!
We would definitely recommend Greene Co. to anyone as we felt it was a very individual service and we felt looked after throughout!
Hannah · 16 June 2016
★★★★★ 5/5
GoogleWe have been looking for a property for a while. Saleem Kamal has been the one agent who took the effort to understand our needs, and sought thorough feedback after every viewing to ensure the properties he showed us were to our liking/standard. He shares his thoughts on the property, not just the good stuff but also his concerns, which made me more at ease and I never felt pushed into anything.
Saleem Kamal, you are amazing! Thank you!
Namrata · 16 June 2017
★★★★★ 5/5
GoogleWe found a property to buy in West Hampstead through Scott Finn at Green & Co. Scott was very helpful, patient and reassuring, all the way through from registering as a propsective buyer, to finally negotiating and agreeing an offer. He seemed knowledgable and able to answer all our questions when we viewed properties, and he certainly wasn't pushy at any point (as we have sometimes found to be the case with other firms of estate agents). Certainly worth using if you are looking in the West Hampstead area.
Duncan · 17 June 2015
★★★★★ 5/5
GoogleWe recently sold our flat through Greene & Co, and can highly recommend the dedication and professionalism of the whole team. Soroush and Bonnie especially did a great job. Selling in a chain can be a long and uncertain process, but Bonnie helped tremendously keep things moving and proved a great mediator, while Soroush went out of his way to help us find the right home to buy too. If you're buying or selling in West Hampstead/Kilburn, Greene & co are simply the best.
Antoine · 17 June 2015
★★★★★ 5/5
GoogleI only have great things to say about Greene and Co. We bought from them for our first house in Kilburn 4 years ago, and then sold through them (after going through another agent with not a great experience). I worked directly with Soroush for our sale. To say he went above and beyond is an understatement. Hugely professional and entirely trustworthy, he went out of his way to talk to me whenever needed, to help with any aspect of our sale, and ultimately got us a great price. Greene and Co take note, Soroush is one of your star players!
Ross · 17 June 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.