Hamptons reviews

★★★★★ 5/5

Google

Mark Gulrajani is a fantastic agent. We saw 35 different properties through roughly 25 different agents and Mark was easily our favourite agent. Even though we ended up purchasing a property through a different company, we’d highly recommend Mark. He was straightforward, honest, not pushy with the sale, listened to what we were looking for, and was proactive with recommending several places that wouldn’t have been on our radar. One of the flats he encouraged us to see (that we’d originally dismissed) ended up being our #2 pick.

Mark · 12 November 2025

★★★★★ 5/5

Google

Ed and Mark were absolutely amazing from start to finish. They made what could have been a stressful process feel easy and enjoyable. Communication was always great, their advice was spot on, and they genuinely cared about getting the right result for us. We honestly couldn’t have asked for better people to work with, they’ve become good friends along the way, which says it all. Can’t recommend them enough!

Jimmy · 12 November 2025

★★★★★ 5/5

Google

I recently just completed on a flat in the area and it was seamless. Mark was absolutely fabulous, the communication between himself, the seller and I was top notch. He made sure the best interests of all parties was at the top of his agenda! However, more importantly he is a very genuine individual, not pushy and a delight to deal with. Thank you! Sam

Sam · 19 December 2025

★★★★★ 5/5

Google

We have nothing but great things to say about Laney at Hamptons . She delivered excellent service when we sold our long standing family home. She understood the need to execute on both the business and personal sides of this transaction. Her communication was really good. We had a long and complex chain and she directly engaged across all the agencies involved, to ensure we knew exactly what was going on and to land the closures at the agreed date. Hamptons gave us reliable and accurate information on pricing and our expectations were delivered. Thank you Laney.

Nick · 16 April 2025

★★★★★ 5/5

Google

We recently used the West Hampstead Hamptons team to sell our flat and couldn't recommend them more. Ed and Sam were on hand throughout the sales process, providing a very personal service from start to finish. Their knowledge of the local market is second to none and I'm very glad we used them over other local competitors in the market. They deserve high praise for their work in a tough environment. Thanks again and we will definitely be using their services again.

Ben · 16 April 2025

★★★★★ 5/5

Google

Really pleased by the service provided by Sam Shackleton at Hamptons. Recently purchased a flat nearby and Sam was excellent throughout, very informative, frequent updates and very responsive by call or text if not available he would get back asap. Frequently the solicitors claimed one was waiting for the other and vice versa, Sam connected with both sellers, and both solicitors and often had the only real version of the truth, I found this very helpful throughout. Highly recommend, thanks!

Aden · 16 April 2025

★★★★★ 5/5

Google

Thrilled! Sam Shackleton and the team were absolutely amazing in supporting us through what became a really difficult house sale to deal with and caused a lot of emotional distress. But, throughout Sam was really incredible. Always available to talk through things and offer his honest and experienced advice, both on a professional and human level, guiding us along to a positive conclusion. We are so pleased to have chosen Hamptons and cannot recommend Sam highly enough!

K · 16 April 2025

★★★★★ 5/5

Google

Thank you to Sam Shackleton and to Ed on our sale plus all of the team at Hamptons, West End Lane. It was a very long process to exchange. Sam held the deal together, always going the extra mile. He gave us sound advice and always kept us up to date. He was constantly in touch with the purchaser and sorted out any concerns and resolved issues. Our experience with them has been very positive!

Simon · 16 April 2025

★★★★★ 5/5

Google

We were shown around properties in West Hampstead. Very professional, knew all of the details of the property that were quite obscure and also remembered small important details. For example I mentioned my girlfriend liked pink houses and he had pointed out all the pink houses on the street within view. He also went above and beyond discovering safety data of the local area. In the end we bought somewhere with a different estate agency, but if I could, I would sub in Dan to help get us across the line. 10/10

Joseph · 10 April 2026

★★★★★ 5/5

Google

Best agents around, and I've used a lot of them. Unlike the usual suspects they don't try to pressure or manipulate you. They're just calm, personable and professional. Mark Gulrajani is really reliable and straightforward.

Sam · 16 March 2026

★★★★★ 5/5

Google

Cecilia and I own a flat in West Hampstead which we have rented for many years as we live in Mexico City. Since we live so far away and usually manage to be in London only once a year we needed a professional management agency that is able to look after our place efficiently, amicably, dealing with problems quickly and making sure our tenants are content but also looking after the flat well. We have worked with friendly, trustworthy and efficient property managers and we are especially pleased with our current manager Abida Tasnim!

Roy · 19 March 2026

★★★★★ 5/5

Google

Really impressed with everyone I spoke to at Hamptons, especially Lucy Martin! She was incredibly helpful and professional throughout our rental search, communication was fantastic and she had a really personal approach towards us which really impressed us in comparison to other letting agents. Despite not actually securing a rental flat with Hamptons, we were super happy with the communications and help we received.

Aimee · 16 April 2025

★★★★★ 5/5

Google

I completed end of November with the help of Mark, and the additional support of Ed as well, throughout the whole process. This was my first time purchase, on the back of a previous sale that did not go through in the end, so I was very sceptical in starting all over again but this led to my current place 🏡 The Hamptons was very responsive and help me a lot to deal with a number of items that came up throughout. Would definitely recommend!

Catchingupwithsusi · 16 January 2026

★★★★★ 5/5

Google

I appreciate so much the service Kellie and her team provide as my managing agent. She's swift to respond and resolves any issues with empathy and understanding, liaising with the owner and balancing everyone's needs. And she's lovely to boot. Makes the renting experience so much more positive.

K · 28 July 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Verity as our estate agent for renting our flat. From the first meeting, Verity was professional, friendly, and knowledgeable about the rental market in the area. She took the time to listen to our needs and preferences, and was always available to answer any questions we had throughout the process. Verity was incredibly proactive in finding potential tenants for our flat, and was able to secure a great offer with minimal viewings. She handled all of the paperwork and negotiations with the tenant and made the entire process stress-free and easy for us. We were impressed with Verity's attention to detail and her commitment to ensuring that everything was taken care of properly. Overall, we would highly recommend Verity to anyone looking for an estate agent who is professional, reliable, and committed to providing excellent service. Thank you, Verity, for all of your hard work and dedication in helping us rent out our flat!

Luke · 16 April 2024

★★★★★ 5/5

Google

We've just sold our flat through Hamptons and have been delighted with the service from Sam and Ed at West End Lane. Sam was brilliant at communicating with both our buyer, myself and both solicitors to keep the process moving along swiftly and smoothly. A really lovely team to deal with - thank you!

Rhianna · 16 April 2025

★★★★★ 5/5

Google

Ed and Suzanna did a fantastic job in marketing our property. There were a number of issues that were resolved with little stress due to their experience and know how. A highly professional team

Zak · 14 November 2025

★★★★★ 5/5

Google

We sold our flat in West Hampstead with Hamptons in June 2025 and Mark has been very helpful with providing feedback after viewings and regular updates throughout the process once the offer was agreed. Very professional and efficient, would highly recommend them.

Simona · 21 August 2025

★★★★★ 5/5

Google

Actually we were quite anxious as our Airbnb stay would end soon. We asked for a few viewings and Hamptons team reacted promptly. They showed us a few flats and the renting process was so smooth. Heartfelt thanks to Verity. As we are new here, she explained the procedures to us in detail, even let us do some measurements after the previous tenant has moved out. Her high efficiency also impressed us very much. Highly recommended.

Cm · 16 April 2024

★★★★★ 5/5

Google

We worked with Laney Manu for the purchase of our new house. We cannot recommend her highly enough: we were so impressed by her communication, efficiency, patience and understanding, every step of the way. It made the experience of moving smooth and straight forward and we will always be grateful! Highly recommend.

Jess · 16 April 2025

★★★★★ 5/5

Google

Sam Shackleton is the best of the best! Cannot recommend Hamptons and Sam enough. Not only did he sell our flat in a week (with 6 offers on the table), he went over and above throughout the whole process. Always available and there to guide us every step of the way.

Gabriella · 16 April 2025

★★★★★ 5/5

Google

From viewing to a quick completion, the service from Hampton's in West End Lane was wonderful. Mark Guljarani kept in touch at all times and ensured that both the seller and I had a smooth sale. I would highly recommend.

Rosie · 25 June 2025

★★★★★ 5/5

Google

Sam was my rock throughout. Without his support I would never complete both transactions - sale and purchase. He kept me informed and he tolerated my anxieties. Thank you from the bottom of my heart.

Breda · 25 July 2025

★★★★★ 5/5

Google

We arrived from Australia and were needing to locate a flat straight away. We messaged Verity from Hamptons Estate and Lettings Agent in West Hampstead to help us locate a flat. Verity was very prompt in her responses and was genuinely happy to take the time to locate the perfect property. I would 100% deal with Verity as she has your best interest at heart.Thank you Verity!!!

Katie · 16 April 2024