Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleScott Finn was simply amazing! Buying any property in London is so difficult these days, and for a busy person such as myself it is almost impossible. In this regard Scott was excellent, from the first meeting we had Scott understood my time pressures and also took time to understand exactly what I was looking for. Scott stayed in touch and acted as a personal guide which gave me extra confidence on the basis that my experience with other Estate Agents didn’t include this. As a result Scott didn’t waste my time looking at properties that didn’t hit the mark and where there was no point, instead he used his knowledge of what I wanted to filter out anything that wasn’t worth my time. Scott also went the extra mile to secure viewings for me on Saturday mornings around my busy work schedule. The net result was that Scott found me a beautiful new home in very few viewings and a very short space of time. Scott also introduced me to an area that I wasn’t familiar with. I would recommend Scott and Greene & Co to anyone looking for a new home in NW London, it was a refreshing experience with a positive outcome. Thank you Scott!
Nisha · 17 June 2015
★★★★★ 5/5
GoogleI chose Greene & Co to market my flat as I was impressed by James Widdowson's professional approach when he came to give me a valuation. I had just one week to organise everything and thanks to James' efficiency I was able to arrange photographs, EPC and a conveyancing solicitor in just 5 days. In the first 2 days that the flat was marketed I had 6 viewings and 3 good offers, one of which I was more than happy to accept. Throughout the whole process James and his colleague Scott kept me informed of everything that was happening. I really appreciated their totally professional but friendly and courteous manner and would recommend them to anyone wishing to sell their flat without any hassle.
Lynne · 17 June 2015
★★★★★ 4/5
GoogleI tried to sell my house via another estate agent in West Hampstead but changed to Greene & Co after the other agent was unable to take a sale through to exchange at an acceptable price (and didn't keep me fully informed of the progress of the process).
I dealt with Peter and Scott at Greene & Co who were enthusiastic and very user friendly. They were always contactable and kept me informed of the progress of viewings and developments in the process. They also gave realistic and useful advice on pricing and marketing.
They quickly found a buyer and, although the process took longer than expected through no fault of theirs, we have recently successfully exchanged.
Selling a property (or buying one for that matter) is a horrible and stressful business, but Peter and Scott did their best to manage the process. I would certainly recommend them.
Simon · 17 June 2015
★★★★★ 5/5
GoogleI can highly recommend Greene & Co. I was particularly impressed with Soroush who recently helped my with the valuation of my property. He is extremely helpful, professional and is ready to go the extra mile. His level of responsiveness is second to none - always responded instantly to my queries and sent additional information requested almost immediately, even on Sundays! I was very impressed. Will definitely use Greene & Co to market my property when I decide to sell it and would recommend them to all my friends.
Irina · 17 June 2015
★★★★★ 5/5
GoogleHad been trying to sell my flat for several months using two other agents in the area to no avail, but within i think two to three days of instructing James at Greene & Co i had an offer which ( didn't fall through ) and successfully completed at a higher price than i had agreed with another agent. Jason and James were both very efficient and professional and kept to their word and finished the job they started.
Most definitely recommend them and use them if required in the future.
Ajay · 17 June 2015
★★★★★ 5/5
GoogleEd & Sam have been amazing from the start of our sale to the end. Always there when we needed to talk, & very honest with everything. I would highly recommend Hamptons.
Sarah · 16 April 2025
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review Sarah. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleFaruk was very set on finding us a property, he stuck strictly to our criteria and we viewed some great properties. Our property we ended up purchasing was one that Faruk picked out as being our 'dream home', it took us a while to see beyond the previous furnishings but when we decided to view the property again we realised he was right.
We have now been in our flat over a year and we love it!
Thanks Faruk!
Hannah · 16 June 2016
★★★★★ 5/5
GoogleVisited Greene & Co West Hampstead offices and met Miss Kathryn Greensmith. Kathryn was very well customer oriented and very professional. She drove me around the area and showed me a handful of possible properties to let. Kathryn has a very good knowledge of this area in London and her tips were very useful. I would recommend Kathryn as a property search advisor in West Hampstead should this area in London is the object of your property search.
Oscar · 16 June 2017
★★★★★ 5/5
GoogleI was very fortunate to have Saleem look after me in my search for my dream London flat. Saleem was very professional and courteous. He was very thorough and considered carefully our requirements before showing us properties that were very suitable. He was also very patient with our numerous specifications and stayed with us after hours. Saleem is very knowledgeable, hardworking and inspired confidence. I would highly recommend him to anyone looking for properties in the West Hampsted area.
Nadya · 17 June 2015
★★★★★ 5/5
GoogleI recently sold my flat in Kilburn through Greene & Co. Dominic, Scott and the team did a great job and were very easy to deal with. Professional and approachable at all times. Thanks also to Sarah for getting the sale across the line.
Lindsey · 16 June 2018
Agent replied · 14 June 2024
Thank you Lindsey for your fantastic 5* review of the great service you received from our dedicated Greene & Co team in West Hampstead. It is brilliant to read that they were easy to deal with, professional and approachable at all times. Best wishes, Emma.
★★★★★ 5/5
GoogleScott and the team were very professional through the process. He advised me to take a different approach on the marketing strategy, which worked perfectly. His constant chasing and progressing of the file was outstanding and made the sale go through.
Nicky · 16 June 2018
Agent replied · 14 June 2024
Thank you Nicky for taking the time to leave this wonderful 5 star review of the team at Greene & Co in West Hampstead. It is brilliant to read that Scott and the team were very professional and that his constant chasing helped progress the sale through smoothly. Best wishes, Emma.
★★★★★ 5/5
GoogleSam was extremely helpful and professional in managing what was quite a long process from offer to exchange - we were kept engaged throughout the process.
Ashish · 15 June 2022
Agent replied · 14 June 2024
Thank you for your review Ashish. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleScott and his Team, Adam, Hannah and James were very professional and supportive. They quickly posted photographs and details of the flat on their website and therefore soon viewers came to see the flat and now completion is in sight.
Dita · 16 June 2018
Agent replied · 14 June 2024
Hello Dita,
Thank you for taking the time to write this fantastic 5 star review for Scott and the whole team at Greene & Co in West Hampstead. It is great to hear that your flat was marketed quickly to gain interest as soon as possible and the whole team supported you all the way through. We wish you all the best, Maryjane.
★★★★★ 5/5
GoogleMy experience of Greene & Co while looking for a property to buy in West Hampstead and the nearby areas was exceptional. The people there, especially Abel Leaman, were very informative, focussed and incredibly helpful and extremely courteous even if I turned up late for a viewing. They knew instinctively what I was looking for and always showed me good properties which were very close to my desired home solution. Thanks guys !
Simon · 16 June 2017
★★★★★ 5/5
GoogleHighly professional service. Thorough, friendly, and responsive - all the basics that should come with renting a home, but that are sorely lacking at other agencies.
PJ · 16 April 2025
Agent replied · 11 November 2024
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe recently sold our flat through Greene & Co. Very impressed with Soroush, who managed all the stages really well from the valuation and photography right through to the viewings and final sale.
He was prompt with the communications, thorough with all the details and was able to get us a very desirable offer price. Thank you Soroush for all your effort, I would not hesitate to use Greene & Co again.
Mouli · 16 June 2016
★★★★★ 5/5
GoogleKellie Williams manages our property in Kilburn with great professionalism. Responsive and efficient, I can only recommend Hamptons Estate in West Hampstead.
Cécile · 15 May 2025
Agent replied · 13 June 2025
Thank you so much for your positive review! We strive to provide exceptional service and it's great to hear that it's being recognized. We appreciate your recommendation and look forward to continuing to meet your property management needs. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleLeighton Dewitt was the agent who oversaw the sale of my flat. From valuation onward he was polite, professional, personable and a pleasure to deal with. We received several offers above asking price on the property and throughout I was indebted to Leighton for his hard work and advice. I would definitely recommend him - or use him again if I could ever afford to buy my way back into the area!
Matt · 17 June 2015
★★★★★ 4/5
GoogleWe have had a good experience renting our flat through Hamptons in West Hampstead. At the start of our tenancy we had multiple issues which we resolved quickly, although our point of contact at Hamptons changed frequently in the first 6 months. Since then we have had a quick and polite responses with Kellie from Hamptons.
BenRo · 16 April 2025
★★★★★ 2/5
GoogleI don't understand how these guys have won any awards, my experience with them has been pretty poor - at least on the rental side. The rental manager/assistant called Arti is particulary poor, though others are not much better. They often lose documents, don't return phone calls, provide incorrect information about your existing rental, and do nothing for the renter. I'd avoid using these guys if you are looking for rental property!
Bernard · 17 June 2013
★★★★★ 5/5
GoogleWe have just exchanged on a property in South Hampstead through Soroush Prado at Greene & Co. Throughout the whole process he and Sarah Leyens were always very professional, courteous and responsive. Being first time buyers, Soroush patiently guided us through each step. Greene & Co have in depth knowledge of the area and we highly recommend going through them if you are looking to buy in the west Hampstead area.
Anonymous · 16 June 2016
★★★★★ 5/5
GoogleExcellent experience of selling our flat with Sam Shackleton from Hamptons who was diligent , courteous & overall a pleasure to deal with!
Suzanne · 16 April 2025
Agent replied · 26 August 2024
Thank you for taking the time to leave us a review Suzanne. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI’d like to thank James, Karolina and Emily for doing all they could to get our flat exchanged on time for us to get the house we wanted in Scotland! We had a number of last minute complications but They all worked beyond my expectations - chasing various parties involved and keeping me calm! I would highly recommend green and Co to sell your property. Thanks again.
Yvonne · 16 June 2019
★★★★★ 1/5
GoogleWorse experience I've ever had with an agency. I called to arrange a viewing for a flat, ( looking to buy), the agent started to ask me tons of questions, when I told him that I just wants to see the flat his answer was ” listen mate I'm a busy man”, I told him that if he is that busy I won't waste is time and he just said ” thanks bye” Terrible service, won't go near that agency. it's sad to think about the seller who is trying to sell his flat with those guys.
Maor · 15 June 2020
Agent replied · 14 June 2024
Thank you for taking the time to leave us a review. Hamptons International are passionate about providing a high level of service, so are naturally disappointed to receive your feedback. I can confirm the manager of the West Hampstead branch has already addressed this matter with the team and would like to apologise personally that your telephone call ended this way. He would be grateful to be afforded the opportunity to restore some faith back into our services and invites you to contact customercare@hamptons-int.com with the relevant contact details. Thank you again for leaving us a review, we do hope if you speak with the manager, that you are provided with some reassurance that customer service is of the highest importance to us.
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